Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more
Company replied
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Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more
Company replied
Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... See more
I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... See more
Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... See more
We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.
The Tower, Champions Business Park, CH49 0AB, Wirral, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant experience, great customer service, kept you updated re delivery, the price was really good, will def order again!
Used these guys several times now always great service and a quality product
Fast efficient service and good quality furniture. Would definitely buy from them again.
Pleased with everything I’ve ordered from you but my table top is a little bit warped so a little disappointed but apart from that everything else has been great
Unit came quick and matched an identicle one we already had. Will use this company again very efficient.
Great TV unit solid oak great finnish would highly recommend, great fast delivery service too really pleased with our purchase.
Amazing table and benches.
Great quality wood, very pleased with it.
Excellent quality furniture. Really struggled to find something I liked until I saw this range. Delivered early aswell
Excellent from order to delivery 🚚 first class thank you
Easy site to order from, no hassle. Quick, efficient delivery of our piece of furniture. Haven't seen any damage on it. it was well packed. Pleasant delivery man. Thank you.
Used twice always with Good Communications. Great delivery service. Excellent service.
The service from first contact in placing the order to delivery of the furniture was excellent.
Excellent price and excellent service from ordering to delivery.
Beautiful chest of drawers as described and reviewed on line!
Faster delivery ( three weeks) than any other company I’ve found!
Absolutely no issues at all!
Would highly recommend!
On the 13th Feb I left a 3 star review as our furniture had a couple of faults in manufacture. Since then, Furniture Plus have been excellent. They've kept in touch, supplied a replacement, delivered promptly at our convenience and ensured it was checked over with us on arrival. Very happy to now give 5 stars for exemplary service. Thanks for sorting Lewis.

Reply from Furniture Plus Online
Customer service outstanding! I really appreciated the way the company communicated regularly and promptly to my queries and gave assistance. Product great.
No damage. Good quality. Very happy customer.
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