Furniture Plus Online Reviews 

602
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more

Company replied

Rated 5 out of 5 stars

Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... See more

Rated 5 out of 5 stars

I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... See more

Rated 5 out of 5 stars

Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... See more

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop

Written by the company

We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.


Contact info

3.9

Great

TrustScore 4 out of 5

602 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(602)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous mirror

Brilliant experience, great customer service, kept you updated re delivery, the price was really good, will def order again!

29 June 2022
Rated 5 out of 5 stars

Quick delivery

Easy site to order from, no hassle. Quick, efficient delivery of our piece of furniture. Haven't seen any damage on it. it was well packed. Pleasant delivery man. Thank you.

1 April 2022
Rated 5 out of 5 stars

Excellent service. On the 13th Feb I left a 3 star review…

On the 13th Feb I left a 3 star review as our furniture had a couple of faults in manufacture. Since then, Furniture Plus have been excellent. They've kept in touch, supplied a replacement, delivered promptly at our convenience and ensured it was checked over with us on arrival. Very happy to now give 5 stars for exemplary service. Thanks for sorting Lewis.

24 February 2022
Unprompted review
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Reply from Furniture Plus Online

Thank you. I'm pleased to hear you are now happy with your order.

Kind Regards

Lewis

Rated 5 out of 5 stars

Customer service outstanding

Customer service outstanding! I really appreciated the way the company communicated regularly and promptly to my queries and gave assistance. Product great.
No damage. Good quality. Very happy customer.

17 February 2022
Unprompted review

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