Furniture Plus Online Reviews 

602
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have ju... See more

Company replied

Rated 5 out of 5 stars

Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delive... See more

Rated 5 out of 5 stars

I am normally very wary of buying things like furniture on line, but in the present pandemic there was little option. However I needn’t have worried, the two CD/DVD racks I bought are better than I ev... See more

Rated 5 out of 5 stars

Absolutely lovely furniture - bought bookcases and mirror, and came back to buy matching nest of tables a week later. Fab customer service, fast delivery (days rather than weeks), and really well pa... See more

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop

Written by the company

We are a family owned and run company, based in the North West of England and supply the finest Solid Oak, Pine & Painted furniture direct from the factory. We buy in volume by the container load so you can be sure that you are missing out the middlemen and are obtaining the best quality furniture at the best price.


Contact info

3.9

Great

TrustScore 4 out of 5

602 reviews

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3.9

All reviews

(602)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Vancouver table and chairs

Never ordered furniture before without physically seeing it. Was quite nervous going for the Vancouver table and chairs in hope that it matched with our existing furniture. Was given 4 weeks on delivery, very happy to receive an email around 10 days later to arrange delivery which was agreed for the day after. Spot on with quality and exactly what we was hoping for. Service and ordering was excellent as rang to place the order. Would definitely place further orders if ever needed more of the Vancouver range.

22 February 2021
Unprompted review
Rated 4 out of 5 stars

Delivery driver brought furniture in…

Delivery driver brought furniture in its boxes to my hall way , he had to push the boxes as he didn’t use a trolley , but it worked ok as the package was well protected.
He wore PPE and so did we, all good.
He was helpful and happy.
So all very good service in general.

13 February 2021
Rated 5 out of 5 stars

Very impressed

Always dubious using an on-line furniture store, but I need not have worried. Furniture arrived, almost to anticipated order date - which bearing in mind current restrictions I was impressed with. Well packaged, so no damage. Thought wrong door handles had been delivered, rang and spoke to really helpful customer services, only to find correct handles were under the sideboard!
My only fault would be a request that the email advising the delivery date is written in full. 02/03/21 I took to be 2 March, but i took a call from delivery driver on 3 February to say he was half an hour away. As we weren’t expecting delivery my husband wasn’t here, but the delivery driver was absolutely brilliant and extremely Covid safely helped me with delivery.

13 February 2021
Rated 5 out of 5 stars

I bought a TV stand in original oak and…

I bought a TV stand in original oak and a nest of tables in original oak, the service was excellent, delivery came exactly when they said it would, the furniture itself is even nicer than the pictures online, really robust and heavy, very well made, I am very pleased, cheaper than most I viewed online. I would recommend this company to anyone.

10 February 2021
Rated 5 out of 5 stars

really easy

really happy with my 2 dining chairs which were delivered earlier than expected.Really solid. Thank you for putting them in the garage for my mum.

17 January 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service received

I have bought several items from Furniture Plus over the years and never had any problems with deliveries. Unfortunately due to COVID this led to my recent order being messed up due to the delivery company sending the wrong goods. I cannot praise enough Lewis from our local warehouse not only getting my missing item courier serviced to him but also personally delivering the missing item and removing the erroneous item from me. Fantastic service from a great company.

16 September 2020
Unprompted review

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