I bought sofas from the DFS with the guarantee of Guardsman insurance company when the sofa got problems by itself during cleaning, I made a claim it the technical comes after one month finally s... See more
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My experience with Gaurdsman I can say I poor My corner sofa from Dfs has had lots of faults the chair cover has faded and the paint has come off of the sofa arm the usb is broken. I claimed... See more
I took out extended warranty including electrical parts. USB portal stopped working. Made a claim and they sent out a “technician” he said “it’s a usb I’ve just to take pictures and send them back som... See more
This company is an absolute disgrace. We have had two claims rejected in our faulty furniture. Fobbing us off with its wear and tear when clearly its not. I wouldn't recommend this company if my life... See more
Company details
Information provided by various external sources
The UK's leading provider of Furniture Insurance; protecting sofas, carpets, beds, wood and cabinetry. Furniture care and repair products and services.
Contact info
Park Drive 152, OX14 4SD, Milton, United Kingdom
- furniturerepai.guardsman.co.uk
No history of asking for reviews
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Guardsman were fab fab fab.
Guardsman were fab fab fab.
Called regarding a stain on my sofa, spoke to an adviser who arranged claim forms to be sent to me asap.
Came within the next couple days, filled out and sent back and received a call from technician to arrange a day for work to be done.
Came promptly, and removed the stain with ease, looks brand new!!
Would highly recommend.
Very nice efficient procedure to get…
Very nice efficient procedure to get repair of furniture that is under guarantee. No hassle ,no quible . Arrived promptly .Thankyou.The claim handler was Alun.
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