Fusalp is not just ordinary clothing it is a creation born from the minds of intelligent people a clear example of top tier technology in the fashion industry made with timeless materials and desi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online customer service support , Thomas and in-person customer support in the London store Carlo were absolutely brilliant in helping me find the right size and style for my jacket. Their communicati... See more
Jacket is beautiful, material feels great, fit is fantastic, and love the colours. Lots of bonus features such as the snow skirt tucks away - and looks good enough to use off the slopes as well.
I bought a ski jacket online. The process was simple and transparent. I was updated throughout the delivery process and the parcel arrived at the time promised. I decided to return the jacket and that... See more
Company details
Written by the company
Fusalp est née en 1952 sur les bords du lac d’Annecy, au coeur des Alpes françaises. Dès sa création par un duo de tailleurs, la marque révolutionne le vêtement de ski alpin en créant le premier pantalon technique coupe fuseau qui sera porté par les équipes de France des années 60. Partenaire privilégié des plus grands champions de ski alpin, Fusalp travaille depuis toujours le juste équilibre entre technicité et confort des matières, justesse et élégance des coupes - une signature stylistique devenue le vecteur d’identité d’une communauté de connaisseurs, fidèles et exigeants, en France comme à l’international. Au travers de ses collections Fusalp célèbre l’art du mouvement ; un art qui s’inspire de la pratique du ski alpin, de l’esthétique de ses courbes pour s’adapter à nos styles de vie contemporains. Fusalp compte désormais 50 boutiques proposant l’ensemble des collections de la marque, dans plus de 25 pays.
UNE COLLECTION EN MOUVEMENT
Written by the company
- Une élégance sport chic
- Cette saison, l’allure Fusalp s’étend à un vestiaire plus complet et sophistiqué. Dynamisée par le 70ème anniversaire de la marque l’année précédente, l’interaction entre les vêtements de ski et un style plus urbain se déploie à travers de nouvelles pièces iconiques. Des total looks dans une palette de couleurs énergiques. Des lignes modernes et fittées qui soulignent la silhouette et libèrent le mouvement. Des matières luxueuses et techniques d’une qualité de protection incomparable. Une offre inter-saisonnière qui se construit à travers l’héritage du ski alpin et le savoir-faire technique. La vision et l’image de Fusalp sont plus que jamais alignés avec la vie active des gens à la recherche de vêtements qui perdurent.
NOTRE ENGAGEMENT DE DURABILITÉ
Un service après-vente engagé
La durabilité de nos produits est notre engagement premier. Nous souhaitons concevoir et fabriquer des produits intemporels et polyvalents que nos enfants et petits-enfants porteront encore avec plaisir.
Plus la durée de vie d’un produit est longue, plus son impact sur notre planète est faible. C’est la raison pour laquelle nous nous sentons concernés par la qualité de nos produits et que nous nous engageons à les réparer tout au long de leur cycle de vie pour favoriser leur longévité. Depuis le 1er janvier 2021, nous avons choisi d’étendre notre garantie initiale de 2 ans à une durée de 5 ans sur une sélection de produits.
Contact info
Annecy, France
- +33 4 85 21 31 78
- eshop@fusalp.com
- fusalp.com
4.5
Excellent
1k reviews
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Replied to 93% of negative reviews
Typically replies within 48 hours
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Fusalp is not just ordinary clothing
Fusalp is not just ordinary clothing
it is a creation born from the minds of intelligent people a clear example of top tier technology in the fashion industry made with timeless materials and designs that never fade or go out of style.
I loved my Fusalp clothes ❤️🔥
5 November 2025
I bought a size too large online and…
I bought a size too large online and went to change the size in one of your physical stores without any problem at all. Hat was great.
27 October 2025
Super Costumer Service
Super Costumer Service, nice Cut, good Price/quality relation.
Wish would be more nice Colours
13 October 2025
leo mon
High quality products, beautiful, trendy cuts, I have been a fan of this brand for many years!
14 October 2025
the online return process is not very…
the online return process is not very easy to navigate in, and it took so long to get the paper work done for just a return label. i love this brand, but buying online could be a much better consumer experience.
1 October 2025
Reply from FUSALP
Dear Anne,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear that your experience with our online return process did not meet your expectations.
To better understand your situation and assist you further, we invite you to contact us at eshop@fusalp.com
We wish you a good day.
La Maison Fusalp
Satisfied customer from Ireland
Hi, easy to understand & use your Website, including providing measurement advice
30 September 2025
Nice jacket, both comfortable and smart.
I am a short-sized constumer (1.60 m) and it's difficult to find clothes suiting to me. The jacket I bought recently is really beautiful and well fitted. Otherwise it's warm, and easy-care.
29 September 2025
Nice and Fast
9 September 2025
Great product
Great product, delivery was super fast too. Really good buying experience
15 September 2025
Thank you very much for your excellent…
Thank you very much for your excellent services; very high quality & beautiful products and very efficient delivery system
8 September 2025
Product looks firs great easy ordering…
Product looks firs great easy ordering and fast delivery
Top marks
12 September 2025
Item never received even after told it…
Item never received even after told it had shipped.
Was then informed no longer in stock.
Second time this has happened.
Shocking!
10 September 2025
Reply from FUSALP
Dear Davis,
Thank you for taking the time to share your feedback.
We are sorry for this unfortunate experience, which does not reflect the level of service we aim to provide to our customers on our website.
Unfortunately, due to a technical issue, and despite our team's diligence, the order was validated without having the corresponding stock available for your order.
We apologize for this incident, which has been reported to our technical teams to prevent it from happening again for future orders.
As mentioned in our email exchange, we will, of course, proceed with the refund of your order as soon as possible, and we once again apologize for the inconvenience caused.
We wish you a wonderful day.
La Maison Fusalp
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