Fidelis Legal were very professional in their approach , giving good sound and practical advice . They were easy to communicate with and responded efficiently. It made the selling of our property a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second time we've used Luis Eguren and I can't recommend him highly enough!! A real credit to the industry & to Future Assist! Luis worked tirelessly to meet our short deadline, not... See more
Company replied
Future Assist yearly reviews helps us to understand how we track to our goals and targets. It also a great time to readjust strategies or ask relevant questions about anything we’re unsure of. With a... See more
Company replied
Prior to speaking with Simon Cannon this week no one at Future Assist had mentioned that an interest rate reduction was a possibility at this time. Yet today he managed one for me of almost 2%. Now un... See more
Company replied
Company details
Information provided by various external sources
Our award winning teams have helped thousands of Australians to grow their wealth, build an investment property portfolio and achieve their financial goals. Servicing clients Australia wide.
Contact info
Level 5, 69 Phillip St , 2150, Parramatta, Australia
- 1300 118 618
- futureassist.com.au
4.8
Excellent
156 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sound, researched and justified financial advice. Happy clients.
I have found Babak very helpful, we’re satisfied with the services Future Assist offer, we relied on them to provide great advice and it’s paid off by seeing how well our investment property and shares are performing.
14 December 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Alyce, thank you for your Testimonial. I'm pleased to see you found Babak very helpful and that your satisfied with the services we offer. It's great to see how well you're progressing, if there's anything else you need please contact us.
Daniel Pawelek
Future Assist
Helpful and informative
The review went well, Babak was very patient and helpful. Thank you Babak and Danny!!
13 December 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Annie, thank you for sharing your experience with Babak & Danny, please don't hesitate to contact us if there's anything else we can assist with.
Daniel Pawelek
Future Assist
Great work on our Annual Review with Babak
Great work in our recent review with Babak, the information and feedback he provided gave us a great overview of our financial situation. Babak’s definitely done well helping us save more money on our loans and providing unique strategies to increase our wealth. Thank you Babak.
3 December 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for your testimonial Karen, Babak appreciates your comments. It's great to see you found the review very beneficial, please reach out if there's anything else we can assist with.
Daniel Pawelek
Future Assist
Future Assist Financial Advisers
Future Assist manage and advise on my financial future and more recently initiated the purchase of another investment property for us. The company has experts in many different areas and have provided outstanding advice. They also work together as a team to keep me fully informed through the process and coordinate each step of this process in an outstanding manner.
13 October 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks for your testimonial Steve, it's great to see how well your financial circumstances have changed in a positive way. We're always here to assist you so please don't hesitate to call.
Daniel Pawelek
Future Assist
Financially stable and able to retire earlier
We have been very happy with Future Assist for helping us increase our finances over the years. This includes our SMSF and an investing portfolio. Our Super has increased significantly which has greatly helped us being able to retire earlier than we originally expected. Their expertise and great communication has made it well worth our time working with Future Assist.
12 October 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for your review Natalie, we're pleased to hear you have been happy with Future Assist. It's fantastic to see your progress and that it's helped you retire a lot earlier than expected. We will look forward to the ongoing relationship.
Daniel Pawelek
Future Assist
Love the new review process
Love the new review process. Makes it really clear and easy to understand. We are really happy with the whole offering, support and outcomes to date. We have complete trust and confidence in their service and team, during our review Babak explained how our shares and properties have performed and we’re way ahead financially than what we thought, in 4-5 years we could retire if we wanted to.
12 October 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Helen, thank you for sharing your experience with the review process, we're pleased to hear you like it. Babak really appreciates your comments, please don't hesitate to contact us if there's anything you need.
Daniel Pawelek
Future Assist - Service Delivery Manager
SMSF
We are very happy with the progress of our fund and the direction it's heading.
8 October 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Douglas, thanks for sharing your experience, we're pleased to hear you're happy with the progress and direction everythings heading. Please reach out if there's anything else we can assist you with.
Daniel Pawelek
Future Assist - Service Delivery manager
One spot for everything.
Love that I can contact 1 person with any query regarding anything. Rocco has been great. He replies in no time at all. We have everything all in 1 place. Superannuation, insurance, wills, finance, all in 1 spot makes everything so easy. I am happily recommending Future Assist to my friends and family.
28 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks for sharing your experience Kylie, great to hear Rocco was responsive to any questions you may have had. We appreciate you using our services, we will look forward to helping any of your referred friends or family.
Daniel Pawelek
Future Assist - Service Delivery Manager
My consultant was helpful and knew what…
My consultant was helpful and knew what they were talking about. The review was concise and helpful all things discussed were followed up with
21 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks Neil, for sharing your experience. We're pleased to see you're happy with your experience. Please don't hesitate to reach out anytime.
Daniel Pawelek
Future Assist - Service Delivery Manager
Excellent service!!
We are very happy with the service offered by Future Assist, in particular the manager, Holy Thompson. She is always available and have time for us whenever we need clarification. Great service.
13 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for your testimonial Vishal, We're pleased to see you have been happy with the service offered by our team members. Holly's grateful for your comments, please don't hesitate to contact her if you require any further assistance.
Daniel Pawelek
Future Assist - Service Delivery Manager
Options
Future assist could be more available and open on investment on stock market and housing, options for review?
11 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks Doug for sharing your experience, we're always open to hearing your suggestions and please don't hesitate to contact us if there's something your considering. We have a boutique approach and primarily focus on tailoring our Strategies around your goals to get the best possible outcome.
Daniel Pawelek
Future Assist
Great professional team.
The team at Future Assist are very thorough. Their combined knowledge and professionalism comes shining through in their presentations. They are readily available to answer any queries. I cannot recommend Nelson and Diego highly enough.
7 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for sharing your experience Justine, Nelson & Diego really appreciate your comments. Please reach out if there's anything else we can assist you with.
Daniel Pawelek
Future Assist - Service Delivery manager
Thanks for your time today and…
Thanks for your time today and appreciate your call too. I am glad to hear from your company knowing that someone there cares for me and my family.
1 September 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Kirio, pleased to see you appreciate our services, we definitely care, so reach out anytime and we would be happy to assist you.
Daniel Pawelek
Future Assist - Service Delivery manager
Annual review and service
We find our annual review’s very helpful, the information and feedback’s brilliant. Rocco’s fantastic to deal with, we we’re very impressed with his work and flexibility to work around our busy schedule.
31 August 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Mat, thank you for your testimonial, we're pleased to hear your impressed with the service Rocco provided. Please don't hesitate to reach out if there's anything else we can do.
Daniel Pawelek
Future Assist - Service Delivery manager
Rocco
Rocco, my contact at Future Assist, was prompt and informative with excellent understanding of my situation.
He offered advise as to who will be able to assist me with my next steps and has provided excellent follow up.
27 August 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks for sharing your experience with Rocco Steven, we're pleased to see your satisfied with your experience. Please reach out if there's anything else you require.
Daniel Pawelek
Future Assist - Service Delivery Manager
Excellent Experience!
Simone was great. Was clear and helpful the entire process.
She was very informative and fast. This was the easiest mortgage we have applied for.
Thanks Simone!
27 July 2021
Unprompted review
Reply from Future Assist Group Of Companies
Mick, Thank you for sharing your experience with Simone, she's very pleased to see her efforts we're noticed. Please don't hesitate to contact us anytime.
Kind Regards
Daniel Pawelek
Future Assist
It is always a pleasure when talking to…
It is always a pleasure when talking to Daniel. He replies to enquiries in a timely manner. Always great to deal with the team
26 July 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks Will, Daniel appreciates your kind comments, it's great to see you're enjoying your experience with us.
Kind Regards
Daniel Pawelek
Excellent end-to-end experience
Excellent end-to-end experience from planning, building to renting out our investment property. Great communication and customer service from all the people we dealt with along the way.
Seeing the well thought out plan coming to life and hitting the target outcomes has been an amazing experience!
20 July 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for sharing your experience with us Bill, I'm pleased to see you have found benefit in using our services over the years. We're pleased with all your accomplishments so far and will look forward to working with you into the future.
Daniel Pawelek
Future Assist
Babak has been very professional and…
Babak has been very professional and explains things well to my Wife and I over the years, we highly rate his service.
19 July 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for sharing your experience Simon, Babak really appreciates you acknowledging his efforts, he's very passionate about helping you achieve all your set goals. Please don't hesitate to contact us anytime.
Kind Regards
Daniel Pawelek
Future Assist
prompt responses to questions
prompt responses to questions. clear explanations
6 July 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you, we appreciate your feedback, we're glad to hear our services have met your expectations.
Daniel Pawelek
Future Assist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.