Fyntura Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's attentiveness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient service, noting that representatives are prompt, courteous, and dedicated to ensuring a smooth experience. Reviewers often mention feeling valued and well-supported, with staff going above and beyond to assist them. However, some customers also noted concerns regarding their service, with a few experiencing account suspensions or reviews without clear explanations. A few other people also felt that trading issues, such as unexpected trades or problems with specific strategies, led to disappointment.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting prompt, professional, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional service.... See more

Service

People report ambiguous experiences with service, with some customers praising the quick and efficient... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reporting quick deposits and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be... See more

Rated 5 out of 5 stars

I just wanted to drop by and say thank you for being such an amazing broker. I’m truly grateful to be trading with such a great team, and I hope you’ll always be around.

Rated 5 out of 5 stars

Spreads are super thin for scalping and they payout within 24hrs,i noticed some slippage during volatile moves but this is negligible since I'm on smaller timeframes, Overall this is one of the best b... See more

Rated 5 out of 5 stars

New to trading and was nervous trying to navigate the platform. The CSR was attentive and knew how to handle my issue. Michael, you saved me and I am grateful.


Company details

  1. Finance broker

Written by the company

We are a deep liquidity Broker, offering a variety of CFDs at low cost to traders.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(343)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Account management

I was in need of help regarding my two accounts, and it was all dealt with in under 10 minutes. Fyntura's customer support is really good! Highly recommend this broker.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Overall satisfied

Fyntura has been my go-broker for quite some time now, and I am mostly satisfied with their services.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Positive Experience

Many thanks to Nate for his knowledge and patience!! Your persistence with my issue was top notch. Look forward to working with you and your team going forward.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks to Nate!

Many thanks to Nate!! Much appreciated. You persisted with my issue and resolved it to my satisfaction. Perfect!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Support!

I have little Knowledge of the Crypto and FOREX trading world. I am learning as I go. I had a lot of Issues at one point. I connected to customer support and spoke with a support Rep named Jason. Jason was very patient, knowledgeable and understanding despite the dumb questions I had. He had a sense of humor as well and solved all my issues. Overall, I'm very happy with Fyntura so far and more comfortable with the Broker. Thank you!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

a1 customer support

i Just deposit and wanted was looking at the market and trying to figure out some things. I reached out to customer support Jason Help me sort though everything and was very patient with me I really appreciated that

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Nancy Hill was great answered all my…

Nancy Hill was great answered all my questions

10 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

People are very polite and helpful

People are very polite and helpful. I knew I was in good hands and my minor issue was resolved.

10 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Withdrawal Questions

Greg Weaver was very helpful, professional, and caring when responding to my questions regarding withdrawals! He broke down the entire process! Highly Recommended!

7 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Jason was EXCELLENT!!!

Jason was EXCELLENT!!!! Bravo Fyntura. As expected, your customer service is beyond Exceptional. I've dealt with many brokers on my trading journey, and I must say, Fyntura is definitely what I require. Super friendly staff and swift resolutions to all concerns or questions I have had. Godspeed Fyntura. Keep it going!!!!!!!! By the way, Jason and Greg should get 10 stars for their excellent representation of your Mission Statement.

6 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Jason made everything so simple

Jason made everything so simple! I have never had an issue with my withdrawals with this company!

5 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Customer Support Experience + Minimum Spread

Absolutely wonderful team behind Fyntura. All Tickets, requests are managed in a Timely manner.

PS: Spreads are so LOW. Wonderful platform indeed.

3 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Had fantastic service from Jason…

Had fantastic service from Jason Miller... Helped me find my deposit and have it deposited in my account in no time at all. Thanks!

3 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Great service!

Awesome service from Jack Taylor. Got the information I needed regarding withdrawal requests. Prompt and to the point!

3 June 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

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