I’ve used gadget gone dating back to 2023 and I have nothing bad to say about these guys!! Fair pricing solid wait times. Great service!!!! Highly recommended. Whatever you do manufacturer / carrier (... See more
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GadgetGone is a cell-phone recycling business that specializes in offering top dollar offers for used iPhones.
32765, Oviedo, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 18% of negative reviews
Typically replies within 48 hours
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The process was easy! They even contacted me and said my devices were in better shape than what I stated and gave me more than the original offer. Great service! Would definitely use them again and refer others.

Reply from Gadget Gone
Do not use this service as a seller
I have a 6 month old Nintendo Switch that was barely used and can't be distinguished from retail new, carefully packed and mailed. The Quote of $103.50 turned out to be a changed offer of $45 as they claimed "Moderate Wear".
- Deceptive process: "We also wanted to see if you had any questions about prepping your Nintendo Switch for shipment or getting the $103.50 we owe you"
- They lied about the condition of the device (I have photos)
- The prices from Quote to Offer are not close
Excellent service. Attentive, responsible, and I would confidently do business with them again. Thank you.

Reply from Gadget Gone
So easy. I actually used the service for my son’s old iPhone as he said it would be too much hassle. I was amazed how easy the entire process was. I’m happy, my son is happy and he now will also use your service in the future. Thank you!

Reply from Gadget Gone
Web site was clear and easy to use. I asked customer service some questions and got immediate responses.
Received a good price for my old phone. I would use them again.

Reply from Gadget Gone
Great communication, fast payment, and a fair price for my device

Reply from Gadget Gone
I’ve used gadget gone dating back to 2023 and I have nothing bad to say about these guys!! Fair pricing solid wait times. Great service!!!! Highly recommended. Whatever you do manufacturer / carrier (USA) trade-ins are a better deal 10% of the time whereas you get way more trade in value (cash-ach payout too which is a great bonus). My opinion but try it out next time you have an upgrade.

Reply from Gadget Gone
First off, the team responded to inquiries within a day both through text and email, so I was very happy with their communication.
Second, I was very impressed by the integrity demonstrated by the company and their employees. My iPhone was in great condition - I even shipped it with the screen and camera protectors and phone cover. However, as not to want to overestimate the condition only to receive a counter offer later, I selected the condition description that most phones fall into after years of use.
After my phone was received and inspected, I received an email telling me everything was as I described and actually ‘even better’ so they updated the condition and INCREASED my payout from the quote I accepted. Now we’re only talking $20 but I near fell out of my chair. I really never would expect a company to rightsize my payout after I accepted a lower amount. I’m thrilled because it’s the right thing to do, but this act went above and beyond for me.

Reply from Gadget Gone
The process of getting an ACH payment is kinda sketchy. I eventually did get it but it took almost a week. Not sure they pay the most.
I have used gadgetgone several times. The process is easy to trade in your electronics. They provide a better valuation than most of the larger corporate services. I highly recommend them!

Reply from Gadget Gone
2 Samsung S22s and 2 Galaxy Smartwatch S4s bartered. Process went well.

Reply from Gadget Gone
shit company, sent them 2 phones that i know for a fact were scratch free had a case on them since i had them. and they get them and say the are in poor condition. both of them are not locked to carrier and dont have an imei and there telling me it does scam company go somewhere else. do not pay what they say. try and get you to send it and offer you lower then what was offered
Gadget Gone, by far was the most generous when it came to giving me the most value for my phone.. what they offered me , compared to other top companies showed me that this company was more about making sure the customer is getting the most they can possibly get for the device. I also loved the extremely fast money receiving once they got the device on their end. I will personally use them in the near future again. Gadget Gone is more than a company. they will be a family to anyone who sells their products to them. May God keep blessing such a high quality company like they are .

Reply from Gadget Gone
Crooks liars and thieves. That's the backbone of this company. Please avoid this company, the will lure you in witeh high trade ins and create an illusion for you and while you wait forever they expect you to finally give in and sell your device at their ridiculously lowballed offer lower than any place in existance. I believe the crack dealer down the street would give you more.

Reply from Gadget Gone
Horrible scammers lying using practices to trick you just stay away it’s not worth it even to just try with this company do all you can and block this company

Reply from Gadget Gone
I sent in a Flawless Xs Max with 91% battery and offered $161 after being delivered I had to wait 9 days before they checked it out.
But during those 9 days i started seeing negative reviews about GadgetGone in places and grew concerned. They did not disappoint other then taking 9 days to inspect the iphone. I was offered the full offer and agreed. Received the money the next day by Paypal and all is well. Thanks GadgetGone I tried for 3 months to sell it for 120 so this worked out great!

Reply from Gadget Gone
I have sold devices to Gadget Gone 2 or 3 times, and they have never disappointed. The service is excellent and their buyback quotes are usually the best by far. The process is so easy! Their customer service is outstanding, they keep in close contact throughout the entire process so you always know where things stand.

Reply from Gadget Gone
Sold my iPhone 13 Pro and received a fair price, it was 20$ less than two other places offered if I traded it in but I had already purchased a new phone and just need to sell mine, I would have like a little more communication in the interim but they responded within reason and all went well, received my check and finalized our deal and it all was pretty easy, glad I researched how to sell my phone couldn’t be happier
Thanks !😊

Reply from Gadget Gone
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