Gadget Man Reviews 

408
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing and fast shipping, ordered it on a Wednesday night and it arrived on Friday. Not the most tech savvy, but loved how clear the website was. For reference, I ordered a laptop charger and I’m liv... See more

Rated 5 out of 5 stars

Ordered a gift yesterday at lunchtime and it was delivered this morning before 9am. The item was very well packaged and arrived in perfect condition. The outside box was slightly dinged by the deliver... See more

Rated 5 out of 5 stars

I’ve ordered nee doh squishies from gadget man on two occasions and both orders were delivered at a fast rate and they are brilliant squishies. They have a wide range of nee doh squishies which I appr... See more

Rated 5 out of 5 stars

Surprisingly a really good place to buy pokemon cards. they had stuff in stock I couldn't really find anywhere else, and for good prices too. while I've never been to any Gadgetman store in person I... See more

Company details

  1. Mobile Phone Shop
  2. Smartphone Unlocking Service
  3. Electronics store
  4. Game Shop
  5. Mobile phone repair shop
  6. Home audio shop

Written by the company

Gadget Man, Your Independent Local Irish Retailer of Electronics, Gifts, Gadgets and more. We stock something for everyone with thousands of products available to browse instore and online at www.gadgetman.ie


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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1-star

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4.9

All reviews

(408)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Celluar batteries

The product that I ordered was a low cost item but still important to me as I needed the product which were cell batteries for a childs toy for Halloween.
The item was delivered safely to my address by a lovely friendly young courier driver, which added to my experience.

Thank you Gadgetman for your efficient delivery of my product.
Regards,
Dermot.

25 October 2023
Rated 4 out of 5 stars

Good

No issues with the product, delivery was unfortunately on the slow side.. this isn't the companies fault but just something to note. When I did email about the delivery Dean came back to me quickly to explain what may have happened.

11 October 2023
Unprompted review
Rated 3 out of 5 stars

Long wait time

Long wait for the phone .. don't have a problem with that if I knew it when ordering ...
Hard to contact no reply to emails
Product orders was perfect

2 October 2023
Gadget Man logo

Reply from Gadget Man

Hi Martin, very sorry for the delay. We do orders with our supplier twice weekly. I can see one email from you on the 4th at 23.46 and a reply was sent from us on the 5th at 9.35 am. Can you please check if this had gone into spam if not received. We respond to each and every email asap and are always here to help with any queries you have. At present we respond to all emails, Facebook and Instagram messages and have a contact number directly with our Waterford store for any assistance you may need. I hope this delay does not discourage from future orders. I hope you enjoy your new phone :)

Rated 5 out of 5 stars

Great service

Great service.
Found the item by and arranged for delivery to Dublin the next day - went above and beyond

28 September 2023
Rated 1 out of 5 stars

I asked for a black fitbit versa 2…

I asked for a black fitbit versa 2 black large strap,
I received a small strap.
Regards
George Murray

28 August 2023
Gadget Man logo

Reply from Gadget Man

Hi George, terribly sorry to hear you have received a large strap instead of a small strap. Have you got in touch with us reaginging this. We are more than happy to replace and send out the correct item. Its a pity you didnt do so before leaving us a 1 star review which says we are a terrible company.. we promise we arent and will have your correct item with you in no time. Please do get in touch with us at customercare@gadgetman.ie and a member of staff will have this small issue resolved in no time :)

Rated 1 out of 5 stars

LATE DELIVERY

Ordered a fitbit charger last Sunday still hasn't arrived very disappointed as expected it to be delivered within 3 to 5 days. Expected it to be here on the earlier date or at least within the promised dates. Very disappointed my first order with this company

26 August 2023
Unprompted review
Gadget Man logo

Reply from Gadget Man

Hi Patricia,

Very sorry for the delay. I received your email to let us know this morning that you had not received yet. We can only do our very best on our end in packaging and sending out asap. As mentioned earlier the parcel was scanned as shipped on Monday and should only take 1 to 2 days to arrive. I immediately got in touch with GLS on your behalf to find out why there was a scan on Tuesday of it arriving to there depot and no scans after that. I wish we could control every aspect of delivery to prevent lost packages or delays but rest assured we will get to the bottom as to why this has not arrived to you. If lost we will resend straight away. Hopefully this isn't the case but from what I can gather until GLS opens on Monday it's looking like they have lost your package.

Rated 5 out of 5 stars

Fantastic customer service

I had a specific request and knew that it wouldn’t be easy. However R. from Gadget Man was extremely helpful and did the utmost best to have a satisfied customer. I can highly recommend Gadget Man because customer support and product I’ve received were top notch.

24 July 2023
Rated 5 out of 5 stars

Happy with Service

Happy with product and contact with shop. GPS called but didnt text
beforehand, so gift left in a Parcel collection point and we had to go collect it. Not the shop's fault but could be passed on to courier company.

30 July 2023

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