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Gadgetsuni Reviews 462

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the quick response times and efficient resolution of their issues. However, some people were dissatisfied with the refund process and raised concerns regarding subscriptions.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the support team for being quick,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the quick, clear,... See more

Refund

Customers consistently note ambiguous experiences with refund. Many reviewers report difficulties in... See more

Response time

Consumers generally praise the quick and efficient response times. Many reviewers highlight swift replies... See more

Subscription

Customers express significant dissatisfaction with their subscription experiences. Many report being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have no idea how you activated my account with you and took my money. I responded to a questionnaire from Douglas for a Christmas calendar, which cost 5.95 euros, I had it withdrawn from my account... See more

Rated 4 out of 5 stars

The response was quick and the answer was pleasing. I will wait for the refund to make sure that the treatment cycle is completed. Thank you

Contact info

4.2

Great

TrustScore 4 out of 5

462 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered a Steven Brown clock for £9.99…

Ordered a Steven Brown clock for £9.99 little did I know you had to be a member . Not knowing this I proceeded with the purchase only to be told I am a member which cost me £9.95 THIS WAS NOT EXPLICIT !!is a total rip-off!!
Needless to say I didn't buy the clock.THESE GUYS ARE A TOTAL CON!!!
AVOID!!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Satisfactory resolution

I had the issue resolved and Carmen has now followed up with an email confirming everything has been taken care of. I greatly appreciate the help I have received.

19 February 2024
Unprompted review

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