Gaff and Go Reviews 41

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

I bought the wide tucking gaff and found it extremely secure and also comfortable to wear for long periods. It really helped smooth down my front and I was amazed with the end result when wearing it... See more

Rated 1 out of 5 stars

I ordered 5 weeks ago 70€ worth of gaffs, still to this day I did not get anything (they have 2-4 weeks commitment). Their customer service is deadnaming me and not supporting me with getting the... See more

Rated 1 out of 5 stars

Absolutely appalling. Ordered hundreds of pounds of underwear and haven’t received one email or correspondence over my order. Paid for express delivery been over 2 weeks. My emails and messages on ins... See more

Company replied

Rated 5 out of 5 stars

I bought my first ever Transgender Tucking Gaff from Gaff and Go and I see why they’ve got over a thousand positive reviews on other platforms. These gaffs are magical gaffs as they tuck so well and m... See more

Company details

Written by the company

Gaff & Go is a Transgender Lingerie (Tucking Gaff) & Accessories (Bra) Brand for Pre-op Trans women, Non-Binary People & those who Tuck. www.gaffandgo.com @gaffandgo Tag #gaffandgo ✅ Each Tuck Gaff is purpose-made to gently ‘tuck’ the genitals in place ✅Easy to wear: Just Gaff and Go😊 ✅ Tucking stays in place ✅Luxury Fabric ✅Super Comfortable ✅Free Influencer Pair 😊 #transfemale #transfeminine #transbeauty #transidentity #transition #trans #hrt #thisiswhattranslookslike #transwoman #transgirl #tgirl #translife #transgender #crossdresser #transpride #tgirlsdoitbetter #mtf #transmen #girlslikeus #tgirlselfie #translivesmatter #transisbeautiful


Contact info

2.6

Poor

TrustScore 2.5 out of 5

41 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

the truth💖

Recently bought a gaff and although it can be pricey and shipment took a little long it is well worth it girls THESE GAFFS HOLD U GOOD

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy at Gaff and Go!

Don't buy at Gaff and Go!
My order was cancelled by Gaffand Go without any explanation or contact attempt.

The cancellation sayd they would refund my money. But the money was never refunded to my account!

Numerous contact attempts for a refund or sending the order remained un answered.

I Iost €60,65 ! Do not trust these people with your money!

27 June 2023
Unprompted review
Gaff and Go logo

Reply from Gaff and Go

Hi Angel

As explained and shown to you in our emails, your order was refunded. Once an order is cancelled and refunded, it goes back to the original method of payment within 5-7 Working Days!. As you can attest, we did send you screenshots of this refund.

We apologize to say we do not ship to your location and as explained in our emails, your order was cancelled and refunded.
We hope you will find a place in your heart to understand we do not ship to every high risk locations.

Regards

KArla Klaire

Rated 5 out of 5 stars

Lovely comfortable and secure Gaffs

So glad I found Gaff and Go, great products that have given me the confidence to wear a lot of my clothes I worried about previously.
Gives a great tuck and comfortable enough to wear all day. I have the basic gaff, the wide gaff and magic gaff. They all give a great tuck and are comfortable, but I love magic gaff. I've just received my 3rd order, unfortunately it got lost in the post somewhere, but they sent out a replacement for me. Very happy and will buy again. 😁

23 November 2023
Unprompted review
Rated 1 out of 5 stars

No order has arrived

No order has arrived, have chased on etsy, they are sending very threatening messages becUse i left a 1 star revirw. Nonotder recieved and no refund as yet. Will be reporting to etsy tomorrow if not received. Would not recommend think it is a scam site, the person messaging is very rude and angry.

12 November 2023
Unprompted review
Gaff and Go logo

Reply from Gaff and Go

Hi Angel, we are sorry we couldn’t reply your messages within 24hours as you had requested. We don’t work weekends. Also we did reach out to Royal Mail to see what happened with your parcel.

We apologise for the inconvenience caused by the Royal Mail and as soon as we hear back from them we will let you know.

Thanks so much Angel.

Regards

Kimberly

Rated 1 out of 5 stars

Its just a Scam

I am pretty Sure it's a skam I ordert from them 3 or 4 month ago and Nothing arrived.
I tryd to contect them and they only respondet to me after I reported them on paypal in there massanges they clamed that the package is on it's way and treatend me with a lawsuit after whitch i took the report back in hope that the order would soon arrive but it did not.
I asked them another time where the delivery is but the agan gost me and now i restarted the report on paypal.

15 April 2023
Unprompted review
Gaff and Go logo

Reply from Gaff and Go

Hey Angel

We understand you have left multiple negative reviews under different names as detailed in your emails to us.

We are sorry to hear you did not receive your order. Upon checking with the post office, we did share with you a screenshot of 'attempted delivery'. As explained in our emails, the post office tried to deliver your parcel and no one was in to sign for them. As you know, we did refund you for this since no one was in to receive your parcel.
Thanks for your love and support.

Admin

Rated 5 out of 5 stars

I want more!

Comfortable, sturdy, and to the point.

This gaff ticked all my boxes. I wanted a tucking underwear for everyday use, that could also look a lil sexy. I like the plain style and the varieties of colours. It has a little bit of stretch, but it's sturdy enough for a decent tuck that can hold all day, but comfortable enough that you want feel like you need to take it off for a break.

Will be buying more in the future.

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Product and Excellent Customer Service

I bought my first ever Transgender Tucking Gaff from Gaff and Go and I see why they’ve got over a thousand positive reviews on other platforms. These gaffs are magical gaffs as they tuck so well and my front is so flat and The euphoria is real. I’m so happy with my purchase and the price is excellent. Will be buying more.

7 October 2021
Unprompted review
Rated 1 out of 5 stars

Avoid- updated

Waited for goods and told, eventually, 3 weeks delay. Not wrote on site.
Asked to cancel order, and still waiting for refund.
Poor communication and feel like they just take your money. Avoid.

After 3 years you have decided to reply now?
No there was no attempted delivery this is a false claim. I did finally receive a refund but please do not state there was an attempt to deliver the product.

I stand by my original review and recommend others to avoid this company.

4 October 2021
Unprompted review
Gaff and Go logo

Reply from Gaff and Go

Hey Angel

Thanks for your amazing feedback. Yes there was an attempted delivery and you were immediately refunded when parcel was not delivered.
As you can see on our Etsy platforms among others, we have over 2,000 plus 5 Star reviews and no, our company is not a scam as we couldn't operate scamming millions of people with our huge sales. As you clearly stipulated, we refunded you immediately parcel was not delivered. Scamming doesn't work this way...

We are so grateful for your continuous love and support.
Please note, refunds normally take 5-7 working days and we apologize you couldn't receive your refund earlier than this.

Lots of love from Gaff and Go team ....

Below was our feedback left years back.....
We are sorry to hear you did not receive your order. Upon checking with the post office, we did share with you a screenshot of 'attempted delivery'. As explained in our emails, the post office tried to deliver your parcel and no one was in to sign for them. As you know, we did refund you for this since no one was in to receive your parcel.
Thanks for your love and support.

Admin

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