Amazing service
Amazing service, Lucy is an absolute queen, lovely food xxx

Reply from GAIL's Bakery - Swain's Lane
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Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
21 Swain's Lane, N6 6QX, London, United Kingdom
Replied to 67% of negative reviews
Typically replies within 24 hours
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Amazing service, Lucy is an absolute queen, lovely food xxx

Reply from GAIL's Bakery - Swain's Lane
Swains lane, Sunday morning
I don’t mind the wait. I don’t really mind the offhand service but I really do mind when the girl tries to pass off dregs as espresso. She looked me in the eye and gave me thin awful coffee. At those prices I would expect a short dark shot not a dribble from a second passing.

Reply from GAIL's Bakery - Swain's Lane
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