Gains.com Reviews 396

As others have stated when you go to redeem your winnings they may ban you saying you have more than 1 account. Beware.

WOW THEY JUST TOTALLY LIED AND TOOK MY MONEY.SO I JUST SIGNED UP FOR GAINES CASINO TODAY! WON 230$ WENT TO REDEEM IT! THEN GET AN EMAIL THAT I VIOLATED TERMS OF SERVICE! THEY LIED AND SAID I HAD MULTIPLE ACCOUNTS! THATS JUST FALSE! THEY DIDNT WANNA PAY BECAUSE I WON THAT MONEY OFF A PROMOTION! WHAT A JOKE SO THEY PERMANANTLT DELETED MY ACCOUNT AND NO MONEY.I GUESS THATS ALL U HAVE TO DO IF U OWN A LOW RANK CASINO AND DONT WANNA PAY..THE OLD VIOLATION OF TERMS...WHAT A JOKE STICK THAT 200........

When I went to spin it said I didnt have enough Sweepstakes Coins to place bet but my "wallet" said I still had $60...i tried to contact them but thier "chat" option has been disabled and you can only send an email...so i did and got an immediate response from a bot of course. When i went back to my wallet while emailing the bot my balance had gone down to .08....i then asked where my money went....and The bot tried to say my money was taken because of a daily bonus cap of $100....at this point i had only been a member for 12 hours and received 1 daily bonus of .20. I went back and forth with the bot and kept asking to communicate with a human. I then got an email from a human and they tried to say that it was an error on my end because of my cookies and cachè....but I had just joined my cookies and cache were basically empty!! I have screenshots of my wallet butt hey refuse to look into it or give me my money back!! And hAve not responded to my emails!!!

Gambling addict here , gains let me create a new account after deletion and gamble as much money as I wanted without varification. Scam and truly disgusting tactics to feed off of addictions. Shame on your company

Gave my true opinion of gaming experience on FB and have been blocked. So far, Gains is the only site to have blocked me for providing an opinion, which shows they have something to hide. I have MANY followers and will continue to spread how shady this company is until I'm unblocked. Credit card transfers for withdrawals are some of the highest I have ever seen. Around 30 dollars. They even charge a dollar to withdraw to a checking account. Many platforms charge nothing. Daily bonuses are not great, honestly, poor. Promotions are blah. The company needs a major do-over plus better advertising. I even offered that, but no one responded to emails.

As for the quality of games, they do have a wide variety of games from many reputable providers. From the little guys to Ruby Play, all the way to Hack Saw Gaming.

I would have loved to help them get more followers, but the "ghosting" isn't what I'm looking for. Hopefully, it was all a misunderstanding.

These guys had a really rough beginning and it's been very frustrating waiting for the old playthrough requirements to be removed I finally just reached out to support and they were amazingly quick with removing it from my account so that I was comfortable making purchases and being active on the site. They current playthrough is typical to most other platforms, I think they definitely deserve a better overall rating than the current one here. They honestly just had a rough start and I'm definitely giving them a second chance and feel that others should consider the same and also reconsider previous ratings as it is very difficult to remedy after such a hard hit. Thanks so much Gains for all your help, and like I said amazingly quick response, was literally fixed with an hour with full communication.

Do not trust this site!!!! So at first i was able to redeem small amounts like everyone else , I was testing the water to see if it was worth trusting. Got my small redemptions processed so I decided to try my normal style of play. Made a bigger deposit of 8,500 and had some ups and downs during my session and finally got it to about 11,000 then I tried to cashout 5,000 of it and instantly my cashout was canceled and my account was banned. When I tried to reach out and figure out what happened they told me gains.com was for recreational players only and I was a non recreational player and I forfeit my funds. So you mean to tell me because I deposited the amount that you let me and played the bet sizes that exist on your website I’m a non recreational player??? Clearly it’s just a ploy to keep my money and not pay me. Had I lost it all I’m sure they would have continued to let me deposit more. Yes I’m aware they will cash out small amounts but even then if you read through the reviews here you will see so many people getting banned for even trying to redeem smaller amounts let alone bigger amounts. This site is clearly scamming people. Trying to get in touch with a real person is almost impossible unless you catch them when they happen to be around their laptop or computer checking emails it seems , which just proves even more how homegrown this site is and with that being said I’m almost sure when they scam someone the money goes back into their pocket or balance because maybe that’s how they make their money or maybe they don’t even have enough money to pay out bigger amounts. Either way do not trust them. I have played on so many sites throughout the years that you can actually trust , I have won big I’ve lost big but I never once have had a site just blatantly scam me like gains.com did. They have completely ruined my mental health with the distress this has caused me. Read through all the reviews here , this has happened to so many people using this platform and that should tell you everything you need to know. Wish I would of dug deeper before trusting them. I have screenshots and documentation of everything because I do that with any site when making deposits and redemptions , even have them of my wins.

Made an account with them two days ago. Deposited $225-$250 total and got up to $1400. Went to withdraw funds and it said to verify my ID like they all do. Tried about honestly 30+ times and each time it said could not read my ID. My pics were fine. Either the verification system they use is down or they are doing this intently. Customer service has been absolutely zero help. Wish I saw some of these reviews before I deposited with them. I’m seeing now others have had this same ID verification issue and it seems to me this is a scam site. Wouldn’t recommend this online casino.

There are a lot of Social Casino platforms out there but Gains is proving to be one of the more TrustWorthy sites by far. Excellent customer service. Fast redemption and if they need verification, they will walk you through it and are prompt with their responses. Very awesome site. Happy Gaming Friends🤙

It's a legitimate site. I have personally redeemed at least $1k in total (give or take) since joining the site. Have never had an issue with redemptions and customer support has always been very prompt/helpful whenever I have had a question. Every redemption has always been received within minutes of submitting. I think the longest redemption time was approx 30mins and that was only on my first one. And they offer good promos for purchases quite often. I keep this site in my top 5 hands down.

No bonuses hundreds of spins without 1

If there’s minus ,I would give them unfortunately I still have to give one star.
Horrible customer service..I spend $170 but eventually I won back $120 so I’m trying to redeem my money back but they could not verify my Picture ID ,keep saying verification failed and emailed customer service and got response but with no help ,they keep saying I should keep trying & sent me link to verify but still saying it’s not clear picture and failed again so tired and contacted them again via email but this time no RESPONSE AT ALL ..so I end up playing whatever is left and closed the account with them. STOP PLAYING ON THIS SITE.

Everything that could go possibly wrong with this site does. Countless deposits will little or 0% return would make any other online social look good. I mean spending hundreds on 10cent bonus buys on hacksaw and couldn't pull not even one
It's that bad like rigged to the gills bad
If not go for.it but don't say I didn't warn you.

So I turned my $5 to $100 and tried to redeem.. guess what? They closed my account coz my wife made an account with them too and we live under one roof lol… other SC websites got no problem with this but apparently its against their term.. only $100 and they be closing accounts lol they wait until redemption tho

I’ve been verified and able to deposit and redeem for 2 months then all of a sudden today I get banned right after depositing and winning. It looks like that’s a pretty common thing with these fools. Wack.

Their terms and conditions are incredibly misleading and unfavorable to users. The rules are so vague that accounts can be banned for the slightest suspicion, and funds can be seized without any clear justification. By agreeing to their terms—without fully reading the lengthy document—you’re essentially waiving your right to class action lawsuits and forfeiting any chance of getting your money back.

What's even more concerning is that they are based in Florida, a state known for having questionable business practices. If you find yourself losing money or struggling to withdraw funds, this is likely the platform you're dealing with. If you attempt a chargeback for any of the stolen funds, their terms threaten legal action and even a lien on your assets.

Additionally, they have control over the return-to-player (RTP) rates. While you may experience some early wins, once you reach a certain threshold, the losses will start piling up. If by some rare chance you hit a jackpot, they will pull out the same long, convoluted terms to ensure you don't receive any payout. Despite claiming to be regulated, their operations are nothing like land-based casinos, and they don't follow the same standards.

Your chances of winning anything substantial are minimal—after the initial $100, your odds drop dramatically, with RTP per player falling to just 1%. Be cautious and take the necessary precautions if you're considering using this platform.

So in the beginning everything was going great instant payouts to debit card no issues. Then after a few cash outs they stopped letting me do instant withdrawal so I contacted support and they told me to remove and add my payment method which didn’t work so I tried on my computer. Little did I know they would close my account and cancel my prize redemption for using another device ?? so they pretty much scammed me they did not give me back my deposit or my redemption and now don’t want to answer via email. Typical scam social casino I’ve tried lots of other ones and trust me gains is not what they claim they are they literally robbed me and now won’t answer if you’re going to close my account for trying to fix an issue that YOUR website is giving me the least you can do is return my money or honor my final redemption. SCAM BEWARE THIS CASINO IS A SCAM AND I WILL make sure to let everyone in the gambling community know unless this is fixed.

F.uck these clowns. Their business model is to ban winners (and keep their money) and only allow permit losers to patronize their platform. These shitheads are ripe for a class action lawsuit.

Have to have 100$ to cash out any winnings. Complete scam never use this site!