Galaxy Home Recreation Reviews 

1
TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

I cannot say this loud enough…DON’T USE GALAXY

I cannot say this loud enough, DO NOT DO BUSINESS WITH THIS COMPANY. They will lie about everything to get you to buy a pool but once it’s time for installation, it’s an absolute joke. You will be the general contractor who has to hire everyone to do everything except dig the hole. Concrete, electrical, plumbing…you’re 100% on your own. They don’t show you how to operate any of the equipment including the heater and the filter pump. They don’t hook up the lighting kits they charge you $1,000 for and if you have them install one they don’t do it correctly and it will leak. When you call to have them send someone out to fix leaks, WHEN that person finally arrives it’s plumbers tape and silicone fixes. Which means you have to clean their messy silicone before installing a correct o-ring or gasket that they left off like I did on the heater drain. You would be much better off buying a kit from a source online and having it delivered and hiring your own contractors, because you’ll have to do that anyway, and save yourself about $25,000. I’ve never seen worse customer service in my life, especially from a company we just paid $32,000

Avoid this place like the plague

7 July 2026
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