Galaxy Real Estate Reviews 

148
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout every stage of their property transactions. Many individuals highlight the remarkable dedication of the agents, who make sure all questions and concerns are addressed properly. People note that the team provides efficient and clear communication, ensuring a smooth, well-managed, and stress-free process. Consumers consistently appreciate the prompt responses and constant guidance shown by the experts during both purchases and rentals. Reviewers express strong satisfaction and state they would gladly work with these knowledgeable professionals again in the future.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and constant... See more

Service

Reviewers express great satisfaction and appreciation for the service provided during property purchases and... See more

Customer service

People report positive experiences with customer service, highlighting excellent and helpful support... See more

Response time

Users describe positive interactions with response times, noting prompt answers and excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just bought a home with Galaxy Real Estates, and it was a great experience! The team was very friendly, helpful, and made everything easier than we thought. They kept us informed at every step an... See more

Rated 5 out of 5 stars

Just wanted to share my experience with Galaxy so far. Sumit has been fantastic - polite and knowledgeable. He responded to queries quickly and has been extremely helpful. Also a huge thanks to Manvee... See more

Rated 5 out of 5 stars

We had a fantastic experience with Galaxy Estate Agens. From the very beginning, they were professional, knowledgeable, and incredibly approachable. They guided us through every stage of the process... See more

Rated 5 out of 5 stars

I have to say the way Maneet handled everything really stood out. He provided all the information upfront, kept communication clear, and made sure I understood what was needed. Even though the work di... See more


Company details

  1. Industrial Real Estate Agency
  2. Commercial property estate agent
  3. Property Investment
  4. Property management company
  5. Property valuer
  6. Property Developer

Written by the company

If you are considering of Buying or Selling, Letting or Renting or any aspects of the property market such as residential, commercial and investment properties then Galaxy Real Estate is right for you. Creating a real buzz and desirability about your property which differentiates us from other local estate agents. An open competitive atmosphere and heightened interest in your home is the key to our heart at Galaxy. At Galaxy, we want to make sure you get it right the first time. We listen carefully to what you say and what you want. Our ethos is very simple. To treat you with the level of service we would expect to receive ourselves. We offer an extensive professional service focussing on Integrity Quality Assurance Guaranteed personalised service. Galaxy Real Estate was set up to give you the opportunity to make the Galaxy their Oyster. The strategy behind is to give you the time and attention you deserve. Buying or selling a home is the biggest financial decision of most people's lives. Being in the Real Estate industry allows each of us to help you with one of their biggest chapters in life, having a property. Whether it's rented or bought, choosing the right property makes a huge impact on your lifestyle and development so it can be one of the toughest decisions made by people. We feel the satisfaction alongside the customers when placing a key in the palm of their hands. We are an independently owned company, located in West London. Everyone at Galaxy Real Estate has extensive knowledge and a great clientele base of the area. We pride ourselves on our personalised and professional client service. Our success has been founded on some very firm beliefs: Duty of the agent to achieve the best possible price for client Exposure to the widest possible market. An active and dynamic approach in selling properties at all times. We also offer a unique interior design facility. Our Team who have 34 years of combined experience in property development world-wide. Please feel free to contact our dedicated team who will be more than delighted to help you with your every need in your aspirations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(148)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sale of Property, Southall UB2 5QF

I am writing to express our sincere appreciation for the exceptional service that Harry Sachdeva and his team provided during the sale of my property at Salisbury Road,Southall UB2 5QF. You and your team professionalism,dedication, and attention to detail made the entire process smooth and stress-free.
From the outset, the team (Harry,Kawaljit,Ronny,Ash,Himani) demonstrated strong communication skills, and a genuine commitment to meeting my needs. Whether it was arranging viewings, negotiating the best deal, providing updates, your efforts were truly outstanding. What stood out most was team responsiveness , patience (kawaljit) or going above and beyond. Thanks to the team hard work, I achieved a quick sale and a great price.
We would highly recommend your services to anyone looking for a reliable and skilled estate agency,(Galaxy Real Estates).
Once again, thank you to Harry Sachdeva and his team for your exceptional service. I greatly appreciate all that the team and you have done.
Best Regards
Yoon Jomg and Chui Har, Southall UB2 5QF

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Working with Galaxy Real Estate was a seamless process

Working with Galaxy Real Estate was an absolute pleasure. From day one, they were attentive, patient, and extremely knowledgeable. They made what can be a stressful process feel seamless and even exciting. Their dedication and communication really stood out. I wouldn’t hesitate to work with them again or refer friends and family. A truly top-notch team!

13 June 2025
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

We can’t thank you enough for this glowing review. We work hard to make sure everyone has a good experience with us, so hearing this really reassures us that we’re on the right track. Thanks for your trust and for letting others know what to expect — it really helps more than you know!

Rated 5 out of 5 stars

Very efficient

I am currently renting through Galaxy Real Estate, and I recently experienced a problem with the washing machine. I contacted Galaxy on Sunday, and they promptly arranged for a repair person to visit on the Bank Holiday Monday. I am extremely grateful for their quick response.

26 May 2025
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

Your review honestly put the biggest smile on our faces — thank you for making our day with your kind words and 5 stars. It’s always our goal to make things as easy and pleasant as possible for our customers, and knowing you felt that means everything. We really hope to see you again soon!

Rated 5 out of 5 stars

Excellent Service

I have been with Galaxy real estate for the past 3 yrs and they have been excellent. They reply to your email promptly without even you having to go to the agency in person. It's a 10 /10 from my side.

29 April 2025
Unprompted review
Galaxy Real Estate logo

Reply from Galaxy Real Estate

This is exactly the kind of feedback that keeps us motivated to keep doing what we do — thank you so much for sharing your experience. It’s customers like you that make it all worthwhile. We’re so pleased you felt looked after and got the service you deserved. Hope we get to welcome you back again soon!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, the process was smooth from start to finish. Communication was clear, and everything was handled professionally. Would happily work with them again! Big Big Thank You to Kamaldeep Kaur, Manveen Singh :)

22 April 2025
Unprompted review
Rated 1 out of 5 stars

I have had the worst experience with…

I have had the worst experience with them .. specially Kamal he doesn’t know how to talk.. he is one of the most disrespectful person u have met .. it’s been 2 months we have left the property .. and we stayed in that property for just a month .. and they are not even giving us our deposit saying … we have more properties with landlord so we can’t ditch them .. they have harassed us and kept our money as well .. a kind suggestion to not go with them

10 February 2025
Unprompted review

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