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Galway Crystal Reviews 

994
•
TrustScore 4.5 out of 5

4.7

Gift shop
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Review summary

Created with AI, based on recent reviews

Considering 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, finding them elegant and perfect for various occasions. The ordering process is noted as easy and efficient, from website navigation to personalized requests. Excellent service and consistently fast delivery are highlighted, with items arriving exceptionally well-packaged and intact. However, some customers also noted issues with delivery, experiencing significant delays or non-arrival of orders, sometimes without available tracking information. A few reviewers reported concerns regarding product quality, such as items arriving damaged, having flaws, or not matching the expected standard of finish or engraving.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the quality, value, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super fast and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the outstanding quality and... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Galway crystal has a quality all of its own. Although I do know a lot is now outsourced you can always rely on the crystal being A1 quality and the shopping experience either instore or online to be a... See more

Rated 5 out of 5 stars

A wide variety of beautiful crystal perfect for any occasion. I bought a gorgeous green vase with stunning personalize inscription on it. It was delivered carefully and wrapped to ensure it’s safely.... See more

Rated 5 out of 5 stars

Great choice of gifts and great prices too. I was very happy with the engagement flutes I purchased. I had the flutes engraved and after ordering I realised I had forgotten to include the date. I emai... See more

Rated 5 out of 5 stars

Absolutely superb. Customer service was friendly and quick, product was immaculately engraved and packaged. Could have bounced it from galway and jt would have been safe, such was the care taken in po... See more

Company details

  1. Gift shop
  2. Handbags Shop

Written by the company

Galway Crystal is of the leading giftware brands in Ireland with a huge range of luxury products at amazing prices. We have gifts for all ocassions from wine and whiskey glasses to Claddagh ring jewellery and our new range of handbags. Decorate your home with our range of throws, vases, bowls, lighting and chandeliers.

Gifts for all occasions

Written by the company

Let us help you find the perfect gift
One of Irelands leading giftware brands with a huge range of luxury gifts for all occasions. Choose from our Wine & Whiskey glasses or Claddagh Ring jewellery or our new range of handbags. Personlise your glasses with a special message.

Contact info

Galway Crystal..Gifts for all occasions

Glassware, homeware, jewellery & handbags. Personalise your gifts.

4.7

Excellent

TrustScore 4.5 out of 5

994 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(994)

320 reviews in the last 12 months

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Rated 5 out of 5 stars

Engraved Crystal anyone?

I needed some engraved Crystal at short notice - Galway Crystal could not have been more accommodating, efficient and just an all round pleasure to deal with. Obviously, the products are first class too 🥂🍸🍺

2 April 2026
Rated 4 out of 5 stars

Exceptional service

Exceptional service. Ordered my personalised item on a Tuesday morning. Was completed and delivered by Thursday morning. Item could be tracked at every stage with regular email updates provided. Product was also very well packaged to avoid any breakages.

Only slight downside was the text on one of the personalised items not being 100%. A particular number looked different on one of the items.

1 April 2026

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