Six months in and the game list has been steady. Nothing I play regularly has disappeared, which sounds minor until a favorite of yours gets pulled without warning. Buffalo, Quick Hit plus Jacks or Be... See more
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The useful thing about their chat is that agents can see and quote the transaction reference rather than asking you to read it out When I queried a $180 deposit that had not landed, the agent h... See more
started here last spring, april or may, cant remember exactly. first few weeks i just poked around, opened games in demo mode, didnt put anything in. then $30 went on a debit card and i played book of... See more
I was playing fine then suddenly my remaining bonus balance got removed because I apparently “breached max bet rule” on one spin. Didn’t even know that rule existed, it’s hidden in tiny print.
Company details
Written by the company
50 Free Spins No Deposit + 100% up to £100
Contact info
United Kingdom
- business@gambiva-uk5.site
- gambiva-uk5.site
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Game history too short
They only let you see a limited number of previous rounds. I wanted to review my whole session and couldn’t. That’s suspicious to me.
Rude chat agent
The girl in chat literally wrote “that’s your problem” when I asked why my bank rejected their charge. Not professional at all, even if she was right.
Self-exclusion delay
I asked to self exclude because I felt I was losing control, and they said it will be processed “within 24 hours”. So during that window I could still log in and gamble. This kind of defeats the purpose of urgent self exclusion.
Clunky password reset
Reset link only worked in one browser. On my phone it kept saying “expired”. Took multiple tries to finally get in.
VPN issues all the time
Sometimes I use VPN for privacy, and this site really hates that. Random logouts, warnings, even threats to confiscate funds if I continue. I get the rules, but the tone of the messages is aggressive.
live chat took about 15 minutes to…
live chat took about 15 minutes to answer quietly afterward that actually that for afterward that while again in afterward there on later mobile history checking time me time time. Then the agent again that in in again actually quietly quietly before again from while checking settings dinner history history time checked the previous there while there quietly on later that that again time time mobile checking message and explained again there again later that while checking time why my bonus afterward actually for me progress had not updated yet 👍.
bonus stuff
bonus stuff. right. the progress bar. it gives a percentage and a dollar figure at the same time which i like because percentages mean nothing to me. 62% and $190 to go. cleared it thursday.
one gripe
one gripe, the new releases row goes stale for weeks. everything else is fine, and i scrolled the slots list on a train with no loading trouble.
Ticket reply matched from there after…
Ticket reply matched from there after from settings refresh settings my issue during actually the later check.
Six months in and the game list has…
Six months in and the game list has been steady. Nothing I play regularly has disappeared, which sounds minor until a favorite of yours gets pulled without warning. Buffalo, Quick Hit plus Jacks or Better are all still there, all still the same versions. I check the new releases row maybe once a month, usually on a Sunday evening, and there are always two or three additions without anything vanishing to make room.
Lobby loads quick on my laptop.
claimed the weekend spins from the app…
claimed the weekend spins from the app on the bus, which is where i play most often honestly.
30 spins on Big Bass at $0.20.
the app credits them straight away, no code to type, no email to open. ended up with $37 which arrived as cash and not bonus so i could just leave it sitting in the balance. the whole thing took less time than the ride did.
handled all of it from a phone on a…
handled all of it from a phone on a bus. chat confirmed my ID was accepted, cashout approved twenty minutes later, $85 in checking by evening.
the withdrawal page.
the withdrawal page.
right.
so theres a bit at the top showing your ceiling for the day and how much of it youve used, which i didnt notice for months.
once you see it the whole thing makes sense, because thats why a big request sometimes gets split.
i had $4,000 to take out and it just told me, here is $2,500 today, rest after midnight.
did exactly that.
both halves cleared.
The useful thing about their chat is…
The useful thing about their chat is that agents can see and quote the transaction reference rather than asking you to read it out
When I queried a $180 deposit that had not landed, the agent had the processor reference, the timestamp and the decline reason on screen already, and told me the card issuer had soft declined it for a geolocation mismatch
Retried after moving rooms and it went through
That is a real diagnosis, not a script
Raising a deposit limit takes 24 hours…
Raising a deposit limit takes 24 hours to take effect, lowering one applies instantly. That is the correct way round and they got it right
Canceled a $28 withdrawal by mistake
Canceled a $28 withdrawal by mistake; balance came back before I opened chat. I checked once more later and the same detail was still there
withdrew mid week idk which day exactly…
withdrew mid week idk which day exactly but it cleared quick enough.
Free spins were missing after the…
Free spins were missing after the offer. Nora from live chat asked me to relog, checked the reward page, and the spins appeared in the bonus tab.
last place sat on my documents
last place sat on my documents. here the KYC cleared in two days.
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