Game Host Bros Reviews 203

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with server stability, experiencing lag and disconnections. A few other people also felt that the company's support was unprofessional or unhelpful in specific instances, with some reporting being told to "go elsewhere" or receiving passive-aggressive responses when seeking assistance.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the outstanding... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting their responsiveness,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I was able to get into the game right away. I can modify any setting at any time, including backing up, restarting, and stopping the server. While I initially purchased the service to play with a smal... See more

Company replied

Rated 5 out of 5 stars

Game Host Bros are fast to respond, very helpful, and honest. I was just helped change my server from one game to another; response times were within a matter of minutes, all questions I had were exce... See more

Company replied

Rated 5 out of 5 stars

I've used Game Host Bros for various servers now. Palworld, Multiple Minecraft, and a few others. Each time the setup is incredibly easy, the price is better than any other server hosting sites... See more

Company replied

Rated 5 out of 5 stars

This is the best hosting service I've ever used. I wasn't sure how to move my son's saved Palworld game from his local computer to a dedicated server without losing his progress. So I reached out to... See more

Company replied


Company details

  1. Gaming services
  2. Cloud Computing Service
  3. Web hosting company

Written by the company

Game server hosting focused on getting your server setup the way you want it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good Prices, Excellent Customer Service

Pricing is very competitive and ordering a server was fast and easy but that's not what make Game Host Bros shine. I had an issue migrating my enshrouded server instance over and customer support left me speechless in a good way. Within 10 minutes of opening my ticket I was working with a friendly rep that solved all my issues within minutes. They did technical work of migrating the server for me once I provided the files and also help me customize it. May be the best customer service experience I have had as of late, if not ever.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Game Host Bros was amazing

Game Host Bros was fairly priced, reliable, and easy to use. Their staff team was super helpful and very communicative. I would for sure recommend this service to anybody.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Server Provider

The server I rented from Game Host Bros was easily setup and manageable. When I had trouble or questions, their support was quick to respond and happy to help beyond simply sharing help or how-to articles. Definitely planning to rent servers from them in the future!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Their service is the best I've had.

Between the discord and tickets - their service is the best I've had. They've quickly helped with any questions, and even live handled my server for me before when something weird was happening. Just today they retrieved files I accidentally deleted and managed to e-mail me a server side backup, very quickly. Highly competitive price wise and the servers have never lagged or stuttered for me and friends.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy!

They were quick to respond to my ticket, and quick to respond to my messages. They were able to easily guide me to where I needed to be and their platform itself is easy to navigate.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Immediate and professional support

Immediate and professional support, direct links to how to's with clear instructions and sublinks to locations. No digging, no obscure instructions. Clear, helpful, professional. 50/10 would recommend to absolutely everyone!

4 January 2026
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Thank you so much for your review. We're happy to help you at any time. 😊

Rated 1 out of 5 stars

I TRIED TO HOST AN ARME REFORER SERER,

Labelled me "abusive" for taking facts like a gentleman. No zues/gm file for arma reforger server, they seem to think it's a mod for some reason !!!

31 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Our staff had been nothing but helpful to you. Even after you had broken your server multiple times due to you using AI to make configuration files, we fixed it each time for you. What you were trying to do with your server required mods and was not a part of the default game. We stated we would get them installed for you, however you chose to abuse our staff and send us "facts" from AI that were not relevant to Arma Reforger at all.

Rated 5 out of 5 stars

Great Customer Service!

Game Host Bros are fast to respond, very helpful, and honest. I was just helped change my server from one game to another; response times were within a matter of minutes, all questions I had were excellently answered as well and links were provided when applicable, they clearly knew what they were talking about or found answers instead of making stuff up. They also didn't try to up-sell a package I might not need, they recommended the base rate and added I could upgrade latter if I felt the need. Great customer service! 10/10

19 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Thank you for the kind review! It means a lot to us.

Rated 5 out of 5 stars

Michael was a wizard

Michael was a wizard, 11/10 for help when i did have an issue. Genuinely had it identified, fixed, and server back online within TWO MINUTES of making a ticket.

Didn't even have time to walk away to grab a coffee and everything was running smoothly,

19 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Michael is a top gun! We're glad he was able to help you quickly 👑

Rated 5 out of 5 stars

Customer Service At Its Peak

These guys have been helpful every single step of the way. I'm new to hosting servers and have never done it before and had no idea what I was doing. These guys have made it so simple my children could run a server!

17 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

We're happy to help at any time for any questions you have. Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Easiset Click & Start Process

I've been using GameHostBro's for roughly half a year now. I randomly stumbled upon it through searching for Game Hosting for a Necesse server to play with my friends. I was impressed with how easy it was to get a server up and running and easily be able to add in mods that update automatically with server restarts.

Recently we decided to call it quits with Necesse and move into a Zomboid server to which the team at GameHostBro's were swift to respond to my ticket and get my server swapped over along with ensuring that my Server Plan was stayed the same or close to similar. (Thanks Michael!).

If you're looking for a smooth easy to start server for your next session with friends, would highly recommend you give GHB a shot.

12 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Thank you for sticking with us for so long and thank you for writing a review. It means a lot to us.

Rated 5 out of 5 stars

Michael from the help chat!!!

Michael from the help chat was super efficient with helping me! He increased my backup storage after I simply asked how to it! He's a gem!

7 December 2025
Unprompted review
Game Host Bros logo

Reply from Game Host Bros

Thanks for the kind words about Michael. We're always happy to help. Thanks for taking the time to write a review.

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