GameLoot Reviews 106

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, most reviewers were unhappy with their experience overall. Many customers expressed strong dissatisfaction with the quality of products received, frequently citing issues such as tampered items, non-functional components, and products that quickly failed after purchase. Reviewers also felt that the pricing was unfair, especially when attempting to sell items back to the company, as they often received significantly reduced offers or had their items rejected for questionable reasons. Some people were dissatisfied with the order process and customer service, noting problems with dispatch times, communication, and the handling of returns or repairs. While a few customers reported positive experiences with specific purchases, such as receiving well-packaged items or successful sales, these instances were overshadowed by widespread complaints about product quality, unfair pricing, and inconsistent service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality. While some reviewers received... See more

Quality

Clients share negative opinions on quality, particularly regarding products sold and items returned. Many... See more

Price

Consumers find price to be negative, often reporting that they feel significantly overcharged. Many reviewers... See more

Order

Reviewers mention ambiguous feedback about orders. Customers report placing various orders, including... See more

Service

Users describe ambiguous interactions with service. While some customers found services superior and didn't... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Pre-ordered a game. The cover page box art was torn apart. I knew that they will not take the returns and did not want to get into any more headaches, so pointing out for any future buyers

Rated 1 out of 5 stars

Terrible for sale/purchase of high value products like Monitor or consoles. They dont clearly mention their policies on the website or the app and create hindrances for their user. Only okay for buyin... See more

Rated 1 out of 5 stars

Worst experience with GameLoot. Bought motherboard, CPU, and GPU — system never gave display. After returning all items in original condition (with packing video proof), they suddenly claimed CPU bent... See more

Rated 1 out of 5 stars

GameLoot is an absolute scam. They lost my Nintendo Switch during a return and have completely ignored every single email I’ve sent. No accountability, no response, no resolution. This company takes y... See more


Company details

  1. Video Game Shop
  2. Game Shop
  3. Gaming services

Information provided by various external sources

Gameloot offers the most convenient way to buy or sell games online in India. Sell us your ps4, ps3, xbox 360 and xbox one console games for cash. Buy games at best prices


Contact info

2.0

Poor

TrustScore 2 out of 5

106 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Incredible Gaming PC Deal: A Review of GameLoot's High-Performance Rig

I recently indulged in the gaming nirvana offered by GameLoot's outstanding deals, and I must say, I'm thoroughly impressed. My purchase? A gaming PC that not only boasts high configurations tailored for gaming but also packs a punch in video editing.

First and foremost, let's talk about the steal of a deal I snagged. While the market value for such a powerhouse hovers around Rs. 1.80 lacs, I managed to nab it for an unbelievable Rs. 93,999.00. Yes, you read that right—less than half the price for a rig that's worth every single penny.

Now, onto the delivery and packaging. Flawless. The packaging was robust, ensuring that my precious investment arrived without a single scratch. And delivery? Lightning-fast. GameLoot didn't waste any time getting my gaming sanctuary to my doorstep, which is always appreciated, especially when you're itching to dive into your favorite virtual worlds.

What truly sets GameLoot apart, though, is their customer support. In an age where quality service can feel like a rarity, GameLoot goes above and beyond. Their team was responsive, knowledgeable, and genuinely invested in ensuring my satisfaction. Whether I had questions about the product or needed assistance post-purchase, they were there every step of the way.

In conclusion, if you're in the market for top-tier gaming gear at jaw-dropping prices, look no further than GameLoot. With their unbeatable deals, impeccable delivery, and stellar customer support, they've secured a permanent spot in my gaming arsenal. Trust me, you won't be disappointed.

28 May 2024
Unprompted review
Rated 1 out of 5 stars

I have placed an order to sell my XBOX…

I have placed an order to sell my XBOX One X. Pickup was quick, they picked up the package the XBOX I had was in good shape all the features and everything was working. However after the pickup it took them 15days to revert back and that too after I raised the ticket. After that their executive called and said that the power button is not working!
If that’s the case then why it took them 15days to figure out that the button is not working?
After having a conversation over call I told them to return back the XBOX because they were cutting the price by 6000 rupees for this. And till date I have not received the XBOX back!

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert Beware

I have tried this website on multiple occasions. Selling peripherals , consoles and computer parts and also purchased items from them.

Buying is good to go if you want preowned games at lower price. Day 1 games are delivered after release a day or two also they may or may not decline preordered items. There are more than few instances where they send you standard edition instead of launch day or Day 1 edition of the game. Also if you place order for steel book edition you will not get it . Also they keep the goodies that is to be sold along with the game and sell them separately.

I have been to their store which is in some run down almost closed mall. Its very hard to find the store. After reaching there you will see some shady repair store which you find street corner of your locality.

Selling experience is the worst even your items in pristine condition they will decline it or destroy or tamper your items and return it. I have sold my 1 TB xbox X they said claim it has wear and tear. and returned it. Sold my 2 ps4 consoles 1 fat model 2013 and 1 slim 2018 they reduced both consoles price giving random excuses for those two ps4 they were offering a meager amount of 7k. I tried selling my pc peripherals and each time they will give some excuse and decline your order. Every time I found the selling experience horrible as they will in the name of testing destroy or tamper the item remove your warranty seal or replace items with a similar faulty item and return it back to you.

Stay from them!!

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. I sent a ps5 disc to them, with absolutely zero scratches and they told me it is rejected because of too many scratches 😂. Never ever try this website. I should have read the reviews.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Ye website gameloot se kabhi koi chiz…

Ye website gameloot se kabhi koi chiz sell mat karna maine apna ps4 sell karne ke liye beja fully working condition mai with power cable and they rejected it and return mai power cable bhi nhi di jis karna karn mai ps4 chlaya nhi kafi eer and jab maine power cable purchase karke chlaya tab mera os4 chal hi nhi tha

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert!

I want my refund ...The site is for sale now that I have already paid? Bullsht...I couldn't login from my phone the site had error404 or sometimes said Gameloot is for sale.. I tried logging in from another device and my it says no user id found with my Gmail ID ..I literally have prove that gameloot even send me mail on my Gmail..I don't even know if I'll get the product or refund .. petty much SCAMMED ATM ..worst experience

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Very Good.

Very Good.. they test for defective and scratched stuffs else return it.. 2 days for test more 4 days to pay

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Scammers and Fraudsters

I bought a preowned Dead Space Xbox series game from Gameloot.in in October of 2023. The Disc didn’t have major noticeable scratches before. In March of 2024 I wanted to sell the disc back to them, as I didn’t had anytime to play it. I had just inserted the disc only once in my console since it was delivered. And God is my witness I couldn’t play the game.
However when my pickup was done the Gameloot team received my disc and kept it for nearly a week without giving me any necessary updates and made me raise a compliant as to why I was not given my credit. Then they finally send me an email that my game disc have many scratches and it’s being returned!
I was extremely pissed off and called their customer support and demanded why they kept my game for 1 whole week without informing me about the scratches within 24 hrs as per their own policy. To my shock they blamed me for sending a disc full of scratches and won’t listen to me or give me any explanation. They told me that I was sent a email after 24 hrs of delivery, that my game is being returned, but I checked my system and there was no such email sent to me. I spoke to the team and the manager and one female manager even threatened me that they will discard my game if refuse to accept it, and the main manager Saurabh was least bothered to even listen to my side and wouldn’t even consider to cooperate. I felt very humiliated and insulted and scammed after I spoke to them. So I demanded proof from their system and called them multiple times about them sending me the email and still they didn’t give me any such proof.
They either mishandled my game disc in their testing process during the week or replaced my game with their own damaged disc. Then the very next day they sent me the disc with one day delivery with deep visible scratches which was not present before and they scammed me and made me look like a fool.
Now I can’t sell it to anyone and my money is wasted, most importantly my self respect was damaged as they made me feel like I’m the one scamming them.
God will Judge such crooked people!
If you readers don’t want to go through what I experienced, kindly do yourselves a favour and avoid them at all cost.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Surprised by their Fast service

Recently I successfully sold 2 items to Gameloot store, first I thought whether it will be ok or not to sell after seeing such negative reviews, still I take risk because many buyers aren't available to accept my items & only Gameloot was sole buyer for my items, so after taking huge risk I got a magical surprise, first their support team provide the service very fast then after 2 days of testing they accept both of my items without creating any hassle and got the payment next day. According to my personal experience I am really impressed.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

A trustable website since 5 years of personal experience

I have been purchasing from gameloot since 5 years now. Thanks to gameloot I was able to recover the losses which I had incurred while selling my own stuff back in early 2010s to gamexs and individual buyers who are now selling the same stuff at profit. I don't think I will be buying more pre owned stuff .

Worth mentioning that all my purchases from the site have been satisfactory. They can improve on the description and be more specific if they are not selling orignal accessories on the hardware department.

They should consider putting a stamp on the console as well to shut down buyer's who buy from them sell that on a profit by calling them a scam when they are the scammers.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Gameloot is an Indian ecommerce website…

Gameloot is an Indian ecommerce website where you can purchase refurbished or new electronic products like gaming consoles, VR headsets etc. The website also provides options to sell your electronic gadgets. Their service is also good.

28 December 2023
Unprompted review
Rated 1 out of 5 stars

Hey Frnd plsss beware the gameloot was…

Hey Frnd plsss beware the gameloot was big scam i have buy ps3 but the game was blank was 5 min i was back thw prroduct then she said your game out of warenty ani she said he was reperd my ps3 but not... Pssssss dont buy

19 December 2023
Unprompted review
Rated 1 out of 5 stars

This site is a big scam

These guys are scammers i posted my sell order on 3rd December after which they sent me an email on 10th December that the game is being tested they went blank after that... After 5 days when i didn't receive the money for the game i called them i was trying to talk to the customer care he kept on cutting the call after a while later after calling again and again he told me the game is rejected and it will be returned and you would have received an email regarding tracking the return when i told the customer care that i haven't received any e-mail regarding return he cut the call again i would suggest no one to ever buy or sell at this site its a scam

15 December 2023
Unprompted review
Rated 4 out of 5 stars

Very very late but good for selling parts....

Good place for selling computer parts...I had an old dell pc which was not working...Sold its cpu and ram sticks and hdd for 1800 rupees...I sent them the products...At first their service was bad....Even after 10 days of delivering the item my money was not transferred...Called them...The good thing is that they took the call immideately and answered in a good manner....They told me that my payment was at hold and told me that it would be transferred within 1 week....Then i waited for 1 month.....After about 1 month and 3 weeks they called me one day saying that my hdd was corrupted and they would send me the remaing money which was 1400 rs..I agreed and on the same day i recieved the payment via the given payment method.....Very late but since it was not urgent i had no problems...They even sent me the hdd after 2 days.....Late but good

27 November 2023
Unprompted review
Rated 5 out of 5 stars

I bought the airpods max for 25k

I bought the airpods max for 25k, It was mentioned that there was no case but they delivered it in a leather case with even silicon covering for the headphones. Also a new cable was provided. I'm extremely happy with this and this website isn't a scam.

15 November 2023
Unprompted review

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