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See what reviewers are saying

Rated 1 out of 5 stars

Gamer Tech have had my mixer since July 2025 - despite numerous tries to contact them I still don't have a fix or a way to get my mixer returned. Do not use this company under any circumstances.

Rated 5 out of 5 stars

iPad needed new battery.phoned GamerTech.collected by DPD next morning.confirmation of receipt by GamerTech with summary of exactly how they will proceed to service the repair.Confirmed when it wa... See more

Rated 1 out of 5 stars

Do not use their servicesu nder any circumstances. I sent my nintendo 3ds for examination adn repair due to an inssue with the power button since March this years. No matter how many times I've trie... See more

Rated 5 out of 5 stars

GamerTech fixed my long forgotten precious Classic iPod, which had a dead battery, lovely to listen again to all my favourite songs originally uploaded about 20 years ago. Quote for new battery was ve... See more

Company details

  1. Computer repair service
  2. Electrical repair shop

Information provided by various external sources

iPad, iPhone, iPod, Xbox, Playstation, and Nintendo repair service. Serving the whole UK from our base in York


Contact info

2.2

Poor

TrustScore 2 out of 5

569 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Wow what a great company

Wow what a great company! The level of service was outstanding. They kept me updated frequently, which is quite a novelty in this world of apathy. I sent an older iPod and they’ve sorted it out. I am happy to recommend GamerTech they really are the nuts!

30 May 2022
Unprompted review
Rated 1 out of 5 stars

Go elsewhere! Very slow repairs.

I broke my laptop screen and needed a replacement for it. Gamer tech received my laptop on April 8th. It is now May 17th - 5 weeks later and I have only just got it back and I use this laptop for work, etc. I do believe and know from experience that any other repair shop would have got this screen replacement done in half the time, if not less. It is a screen and you do have to order these, however it took 2-3 weeks for the engineer to come in and actually replace that screen after I was informed the screen had been ordered and was in their possession! The screen is fixed and it looks great, but I don't recommend these guys in the future.

17 May 2022
Unprompted review
Rated 1 out of 5 stars

Failed Service

I tried to order a graphics card but my items couldn't be shipped due to unknown reasons. I successfully made payments, invoice was issued and my account was debited an amount of £485.88 instead of the initial price on the invoice £401.16. The other day they sent me mail saying they haven't received any money but then the invoice shows that I made all payments without any balance. Question is have I been swindled? If shipment of my items has failed I would like a refund please, I worked so hard for that money to just lose it like that. I needed those items that is why I made that order but am thinking it was a wrong choice 😡

29 April 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello and sorry for the late reply.

I am sorry to hear you have had this experience, but may I say that I feel you have got us mixed up with another business. We are a repair business in the UK and we don't sell parts like graphics cards.

We have noticed recently that there is a new company in Canada who have also named themselves Gamer Tech. They do sell PC parts and offer PC builds too. I wonder if this review is meant for them?

Either way I hope your issue gets resolved.

Kind regards

Rated 5 out of 5 stars

Noisy PS4

My grandsons PS4 was extremely noisy (fan issue). Collected and sent to York on Monday and returned Weds morning. All is now well and grandson delighted to play on a quiet machine. Excellent service from start to finish with regular updates throughout the process. Highly recommended.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Fully repaired PS3

Fantastically efficient service backed up by really friendly customer service. Fully functional PS3 = two very happy sons.

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Repair of iPad Pro charger port

My Son’s iPad Pro charging port was very worn and wouldn’t charge so I searched for a company to repair the device. One of the first listings was for Gamer Tech, the repair pricing was very competitive and the company had very good reviews so I sent my device for repair and the the whole experience was first class. Gamer Tech kept me updated throughout the whole process and even sent photos of the completed repair. My son is overjoyed and I will definitely use this company again, thank you.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant customer service, fulfilled all of their promises. Made sure I was always updated with the progress of my PS4 repair. Was returned and ready on the correct date. Wonderful and will recommend to all.

8 April 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello John,

Thank you for sharing your feedback of our services and awarding us with 5 stars.

We appreciate your recommendation.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

5* service from start to finish

5* service from start to finish. Couldn’t fault them! I dropped my laptop and desperately need it for work, I thought it was beyond repair but GamerTech couldn’t have been more amazing in getting it fixed and back to me in such an efficient and quick timescale.
Shout out to Charlie who I initially spoke to who was able to reassure me and sort everything out so professionally - thank you! I would definitely recommend GamerTech to anyone who needs tech repairs.

1 April 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Georgi,

Thank you for taking the time to share your review of our services. We will ensure we pass your kind comments on to our team.

As a small business we really appreciate your recommendation!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Fast and efficient service.

Fast and efficient service at a reasonable cost. Excellent communications kept me informed of all stages. IPad air charging port replaced and delivery time arranged to suit me. Would certainly recommend and will use again. Thank you GamerTech.

25 March 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello John,
Thank you for your feedback and recommendation.

We're so pleased to hear you were happy with every step of the process.

We hope you don't need our services again too soon, but we look forward to welcoming you back if you do.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

This company is amazing my iPhone 11…

This company is amazing my iPhone 11 completely went crazy, they had it at least 3 times trying to resolve all the issues, they went beyond customer satisfaction I believe this repair actually cost them more than I paid, I can’t recommend highly enough, oh and the receptionist is a fitty 😂

5 March 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Robert,

Thank you for your review and your patience whilst we sorted this one, it was certainly a challenge! We're happy its all working ok now for you.

Best Regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Sent in my XBOX Series X due to HDMI…

Sent in my XBOX Series X due to HDMI port broken this TUESDAY. Delivered to them on WEDNESDAY, Fixed on friday and delivered today, saturday.. Unreal service. Very informative messages telling me what they're doing. Highly recommend. Thank you Alex and thank you Gamertech

5 March 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello,

Thank you for your 5 star review! We'll pass your positive comments on to Alex they are greatly appreciated.

Happy Gaming!
The Gamer Tech Team

Rated 5 out of 5 stars

PS5 HDMI replacement

Sent Gamertech PS5 for a replacement HDMI port, absolutely great service sent via DPD on the Thursday evening and back with me on the Tuesday morning all repaired for less than £80 inc all postage fees. Would certainly use again (although hope I don’t have too) and will defo recommend to anyone who needs a repair

9 February 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Grant,

Thank you for your 5 star review! It means a lot to us when our customers recommend our services, as an independent business its the best advertising we could ask for!

We hope you're enjoying having your PS5 back and you know where we are should you ever need us again in the future.

Many thanks,
The Gamer Tech Team

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. I had an Xbox One just stop working, it was out of warranty Microsoft wanted over £200.

I sent the item to Gamer Tech with a few hours they found the issue and fixed it for £60. I got the item back the next day and it works great.

9 February 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Ross,

Wow! What a review! This was a pleasure to read, as a small independent business it means the world to us that you value our service. Thank you for sharing your thoughts on Gamer Tech!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

superb service

Very impressed with the service as i have a classic I pod and was unable to find a local dealer to change the battery. When i spoke to Game tech the service was superb with daily updates. from posting the item off i had it returned within 7 days, superb service and i would highly recommend. Nigel st albans

8 February 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Nigel,

What a lovely review to read! We're so pleased to hear you're happy with our service. Thank you for your recommendation.

We hope you are enjoying using your iPod Classic again.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Perfect service!

Fantastic company that we will definitely use again if needed. Great customer service from start to finish and so pleasant on the phone. Had a PS5 in for an HDMI port replacement. Everything was detailed and explained in full and we were provided with regular updates as to the stage of repair it was at. Very speedy turnaround too. Can't fault them at all. Would recommend 100%.

8 February 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Fiona,

Thank you for your detailed review of our services. It's great to hear your customer experience with us was positive. We'll ensure we pass your kind feedback onto our team!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Really good service

Really good service, straight forward, would recommend.

3 February 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Steve,

Thank you very much for taking the time to share your review of our services. We appreciate your recommendation!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Great for PS5 repairs

Great company, excellent repairs for a broken PS5 HDMI port ,that are done onetime and you are updated constantly as it goes along, staff are always on hand and quick to answer

31 January 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Bolaji,

Thank you for your 5 star review. We're pleased to hear you're happy with your PS5 repairs and your customer experience at Gamer Tech.

Happy Gaming!

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

ps4 repair

Fantastic service from pick up to repair and return and communication highly recommended

25 January 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Robert,

Thank you for your 5 star review! We appreciate your recommendation, as a small independent business it means a lot to us.

Best regards,
The Gamer Tech Team

Rated 5 out of 5 stars

Very reliable

I sold my broken Xbox to them, they offered me more than the agreement which was a bonus.

24 January 2022
Unprompted review
GamerTech logo

Reply from GamerTech

Hello Lucas,

Thank you for your review!

Best regards,
The Gamer Tech Team

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