Gamer Tech have had my mixer since July 2025 - despite numerous tries to contact them I still don't have a fix or a way to get my mixer returned. Do not use this company under any circumstances.
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See what reviewers are saying
iPad needed new battery.phoned GamerTech.collected by DPD next morning.confirmation of receipt by GamerTech with summary of exactly how they will proceed to service the repair.Confirmed when it wa... See more
Do not use their servicesu nder any circumstances. I sent my nintendo 3ds for examination adn repair due to an inssue with the power button since March this years. No matter how many times I've trie... See more
GamerTech fixed my long forgotten precious Classic iPod, which had a dead battery, lovely to listen again to all my favourite songs originally uploaded about 20 years ago. Quote for new battery was ve... See more
Company details
Information provided by various external sources
iPad, iPhone, iPod, Xbox, Playstation, and Nintendo repair service. Serving the whole UK from our base in York
Contact info
Unit 37 The Raylor Centre, YO10 3DW, York, United Kingdom
- 01904 571205
- customerservices@gamer-tech.co.uk
- gamer-tech.co.uk
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Wow what a great company
Wow what a great company! The level of service was outstanding. They kept me updated frequently, which is quite a novelty in this world of apathy. I sent an older iPod and they’ve sorted it out. I am happy to recommend GamerTech they really are the nuts!
Go elsewhere! Very slow repairs.
I broke my laptop screen and needed a replacement for it. Gamer tech received my laptop on April 8th. It is now May 17th - 5 weeks later and I have only just got it back and I use this laptop for work, etc. I do believe and know from experience that any other repair shop would have got this screen replacement done in half the time, if not less. It is a screen and you do have to order these, however it took 2-3 weeks for the engineer to come in and actually replace that screen after I was informed the screen had been ordered and was in their possession! The screen is fixed and it looks great, but I don't recommend these guys in the future.
Failed Service
I tried to order a graphics card but my items couldn't be shipped due to unknown reasons. I successfully made payments, invoice was issued and my account was debited an amount of £485.88 instead of the initial price on the invoice £401.16. The other day they sent me mail saying they haven't received any money but then the invoice shows that I made all payments without any balance. Question is have I been swindled? If shipment of my items has failed I would like a refund please, I worked so hard for that money to just lose it like that. I needed those items that is why I made that order but am thinking it was a wrong choice 😡

Reply from GamerTech
Noisy PS4
My grandsons PS4 was extremely noisy (fan issue). Collected and sent to York on Monday and returned Weds morning. All is now well and grandson delighted to play on a quiet machine. Excellent service from start to finish with regular updates throughout the process. Highly recommended.
Fully repaired PS3
Fantastically efficient service backed up by really friendly customer service. Fully functional PS3 = two very happy sons.
Many thanks to the Gamertech team for…
Many thanks to the Gamertech team for fixing my ipod Touch. They were really nice to deal with and kept me informed by email of what was happening with this repair at every stage. It took only a day or two and was not expensive.
Repair of iPad Pro charger port
My Son’s iPad Pro charging port was very worn and wouldn’t charge so I searched for a company to repair the device. One of the first listings was for Gamer Tech, the repair pricing was very competitive and the company had very good reviews so I sent my device for repair and the the whole experience was first class. Gamer Tech kept me updated throughout the whole process and even sent photos of the completed repair. My son is overjoyed and I will definitely use this company again, thank you.
Absolutely brilliant
Absolutely brilliant customer service, fulfilled all of their promises. Made sure I was always updated with the progress of my PS4 repair. Was returned and ready on the correct date. Wonderful and will recommend to all.

Reply from GamerTech
5* service from start to finish
5* service from start to finish. Couldn’t fault them! I dropped my laptop and desperately need it for work, I thought it was beyond repair but GamerTech couldn’t have been more amazing in getting it fixed and back to me in such an efficient and quick timescale.
Shout out to Charlie who I initially spoke to who was able to reassure me and sort everything out so professionally - thank you! I would definitely recommend GamerTech to anyone who needs tech repairs.

Reply from GamerTech
Fast and efficient service.
Fast and efficient service at a reasonable cost. Excellent communications kept me informed of all stages. IPad air charging port replaced and delivery time arranged to suit me. Would certainly recommend and will use again. Thank you GamerTech.

Reply from GamerTech
This company is amazing my iPhone 11…
This company is amazing my iPhone 11 completely went crazy, they had it at least 3 times trying to resolve all the issues, they went beyond customer satisfaction I believe this repair actually cost them more than I paid, I can’t recommend highly enough, oh and the receptionist is a fitty 😂

Reply from GamerTech
Sent in my XBOX Series X due to HDMI…
Sent in my XBOX Series X due to HDMI port broken this TUESDAY. Delivered to them on WEDNESDAY, Fixed on friday and delivered today, saturday.. Unreal service. Very informative messages telling me what they're doing. Highly recommend. Thank you Alex and thank you Gamertech

Reply from GamerTech
PS5 HDMI replacement
Sent Gamertech PS5 for a replacement HDMI port, absolutely great service sent via DPD on the Thursday evening and back with me on the Tuesday morning all repaired for less than £80 inc all postage fees. Would certainly use again (although hope I don’t have too) and will defo recommend to anyone who needs a repair

Reply from GamerTech
First class service from start to…
First class service from start to finish. I had an Xbox One just stop working, it was out of warranty Microsoft wanted over £200.
I sent the item to Gamer Tech with a few hours they found the issue and fixed it for £60. I got the item back the next day and it works great.

Reply from GamerTech
superb service
Very impressed with the service as i have a classic I pod and was unable to find a local dealer to change the battery. When i spoke to Game tech the service was superb with daily updates. from posting the item off i had it returned within 7 days, superb service and i would highly recommend. Nigel st albans

Reply from GamerTech
Perfect service!
Fantastic company that we will definitely use again if needed. Great customer service from start to finish and so pleasant on the phone. Had a PS5 in for an HDMI port replacement. Everything was detailed and explained in full and we were provided with regular updates as to the stage of repair it was at. Very speedy turnaround too. Can't fault them at all. Would recommend 100%.

Reply from GamerTech
Really good service
Really good service, straight forward, would recommend.

Reply from GamerTech
Great for PS5 repairs
Great company, excellent repairs for a broken PS5 HDMI port ,that are done onetime and you are updated constantly as it goes along, staff are always on hand and quick to answer

Reply from GamerTech
ps4 repair
Fantastic service from pick up to repair and return and communication highly recommended

Reply from GamerTech
Very reliable
I sold my broken Xbox to them, they offered me more than the agreement which was a bonus.

Reply from GamerTech
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