GamerModz Reviews 

755
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they... See more

Rated 5 out of 5 stars

Honest review, when I call them they answer that's pretty rare usuallin this business, they put wrong mod on my controller sent me a shipping slip had it back in like 3 days with the best mods added... See more

Rated 4 out of 5 stars

Efficient, easy to use web site. Second controller I have used. I would suggest clarifying each mod and mode to each order. Example is Juggernaut v.6 in place of generic mod then using the not so easy... See more

Rated 4 out of 5 stars

I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thi... See more

Company details

  1. Video Game Shop
  2. Computer Accessories Shop

Information provided by various external sources

GamerModz is a Tampa, Florida based company that designs and manufactures Custom Controllers for the Xbox and PlayStation gaming consoles. In addition to manufacturing user designed fully customized controllers, GamerModz also manufactures individual custom controller parts and rapid fire mods for gamers. The innovative rapid fire technology allows gamers to set the rate at which their weapon fires in many popular first person shooter games such as the Call of Duty and Battlefield series.


Contact info

3.5

Average

TrustScore 3.5 out of 5

755 reviews

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No recent history of asking for reviews

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3.5

All reviews

(755)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

I ordered a controller from them and it works just as described. I had contacted them several times with questions and they were very helpful and knowledgeable. I recommend them to all my friends that play.

24 February 2017
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Don't buy anything from this company! I ordered a remote and didnt get it until a month later. A couple hours after playing with it the controller's mods stopped working. I called customer service and tried to explain to them that something is wrong with my controller.

The person I was talking to continued to exhale and act as if he was very irritated with me. I tried to be polite as I can. I told him that everything was working perfectly hours ago but now the controller isn't responding to me. He repeatedly asked me if I read the instruction manual, even though I told him I did. After a while he finally told me just to send it back and that they'll figure out the issue and send it back to me.

I spent $250+ on this controller and I didn't feel like waiting another month. I asked for a complete refund, but they want to charge me a $20 restocking fee.

Save money and a headache. Use another company.

24 February 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Please contact customer service to assist you. We recently fired the previous management company and are working diligently to correct all open issues. You can contact us at sales@gamermodz.com or at 8656-205-5268. Thank you for your patience and understanding.

Rated 1 out of 5 stars

Just horrible

The gears of war 4 mods don't work on top of the A button jamming and spazzing out right out of the box for a $200 controller that you can't even play one round with.

24 February 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Kyle,

Thank you for taking the time to leave a review.

Our mods DO indeed work, as you can see by the hundreds of prior reviews and the thousands of mods we ship every single month. We have been doing this over a decade (10 years) and started the entire industry. If our mods didn't work, we would not be in business over a decade.

Per our email to you, we asked that you contact customer service via phone so that they could assist you with showing you how to use your controller. Instead of contacting customer service so they could show you how to use it, it seems you have taken the initiative to leave an inaccurate and slanderous review.

If you do not want to learn how to use your controller, simply return it for a refund. We offer a 7 day money back guarantee. While we would like to help you with your controller, you don't seem to want our help and we would just rather have you send it back for a refund.

Rated 5 out of 5 stars

Quick and correct

Ordered parts to customize my ps4 controller. Order was correct and was received quickly. Will order from them again.

22 February 2017
Unprompted review
Rated 1 out of 5 stars

Bad custom service

I order my controller 4 february , the ship estimated date was 12 18 february. Because now is over , i try write two times a e-mail and two times i havent answer . I spend more money for this controller

21 February 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave a review.

Upon investigation, we see you email us over the weekend and again yesterday. We are not open on the weekends and yesterday was a holiday and therefor we were not open.

Your order has shipped, in the 6 - 10 business days that we quote.

Rated 5 out of 5 stars

Awesome

It was a little difficult to get the controller to work at first but when I finally figured it out. Simple works good

21 February 2017
Unprompted review
Rated 1 out of 5 stars

Took way too long.

Took way too long to get, 1 month after order. Customer service sucks, couldn't understand person hardly and waS never actually helped just given run around. Terrible. And controller doesn't seem to have the mod on it. In response to your response no was told no such thing. I'm not a liar and wouldn't try and ruin your reputation for no damn reason.

20 February 2017
Unprompted review
GamerModz logo

Reply from GamerModz

Thank you for taking the time to leave us a review. We pride ourselves on customer service, as you can see by the massive amounts of other reviews. We were running a little outside the standard 6 - 10 business day window due to having to patch the Jitter for Infinite Warfare and I am certain customer service explained this to you and apologized for any delay.

As for the mod, the mod you purchased was indeed installed in your controller. Please visit the help section of the website for the PDF manual and if you need assistance with it, simply call customer service. Customer service is available Monday - Friday, 9AM - 5:30PM and would be more than happy to assist you with learning how to turn on, off and program your mod.

Rated 5 out of 5 stars

Parents Buy The Gamermodz Controller - Great Product and Support

If you are looking to buy a modded controller, read this review and buy from Gamermodz. It's important to note that I am writing this review 3 months after receiving my Gamermodz controllers, because I wanted to thoroughly test the product, its durability and ease of use. I first discovered modded controllers after watching some pro COD Infinite Warfare events online, and I thought it would be a great Christmas present for my sons ages 10 and 12. The controllers can provide modded functions such as rapid fire, jump shot and several other functions.

Parents will quickly learn after a short time of shopping for custom controllers online that there are 1. Many companies selling these controllers and 2. They are expensive. I researched them all in great detail and decided to go with Gamermodz. The reasons were their presales support and ease of use. If I was going to spend over $100 for a PS4 controller, I wanted to make 100% sure the money was well spent.

Gamermodz is the original developer of modded programming. So you know their coding is up to date and works as promised. Also, enabling and disabling their mods is very easy. You simply press the buttons on the controller to enable/disable a mod.

I had a ton of questions regarding the controllers, and when I called into their sales dept, the guy spent over an hour answering every question. I was very impressed, and their high level of support continued after the controllers arrived. Even more impressive!

If you are a parent and feeling overwhelmed with the choices and options within the modded controller market, look no further than Gamermodz. Call them and they will help you select the controller best for you kids!

Marc Segal
Father of two boys who love COD and their Gamermodz controllers

18 February 2017
Unprompted review
Rated 5 out of 5 stars

Great service

The controller came in great condition and when it went over the ESTIMATED time of shipping, i contacted them via email. I was given perfect customer service and the item was shipped the very next day. Thumbs up from me.

12 February 2017
Unprompted review
Rated 3 out of 5 stars

Grandson will love it.

The remote is very cool and it came with a neat case but, it took a very long time to receive the item. I finally emailed the company and got no response but all of a sudden got a email that said item shipped.

9 February 2017
Unprompted review
Rated 1 out of 5 stars

Worst Experience Ever

So first i do the send in service and i get a call 8 days later telling me they cannot use my controller because its for the xbox one s. thats understandable i get that. so i upgrade to a prebuilt. A couple weeks later my controller was still being painted. So i emailed them and got a very sarcastic rude response. another week goes by and my controller still is not ready. i email them again. they tell me that my controller will be shipped at noon on the day i email them. a few more days go by and my controller still didnt ship. they gave me some lame excuse that they had to patch the mod because of an update for infinite warfare. they gave me the option to either leave it and send it or fix the mod. i dont play infinite warfare so i didnt care. yet they still did not send it. finally i got a call a few days later telling me they were sending it finally. i get the controller and its not even what i ordered. i wanted a matte finish but received a gloss one. they told me after i emailed them again that because i got a splatter on it that they had to put a gloss finish over it to stop it from coming off. i wouldnt mind if i was informed prior but nope. they dont care about the customers. so in all i waited over a month to get my controller back and to get the controller i ordered, the controller was NOT what i ordered, and they could not care less that i am unhappy with their product. Terrible service, terrible company, terrible controller. Just buy the mod pack from wal-mart. its better and has all the same features minus the custom controller that they will make wrong anyway.

9 February 2017
Unprompted review
Rated 5 out of 5 stars

Very Professional

I am going to write a review when I receive my PS4 controller. As of right now....I am very impressed. The customer service is outstanding and very professional! I will definitely buy from them in the future.

7 February 2017
Unprompted review
Rated 5 out of 5 stars

Great

I've got to say gamer modz it was great could not have asked for better love how it looks and feels and I will definitely be buying again

14 January 2017
Unprompted review
Rated 5 out of 5 stars

Surpassed my expectations!

I don't know how they do it but I'm tell you they are the real deal. Quality was 10/10. I will definitely order from GamerModz again!

5 January 2017
Unprompted review

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