gamerpay.gg Reviews 

1,548
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the platform excellent for buying and selling items, praising its ease of use and efficient trading system. Reviewers often highlight the clean website design and smooth transaction processes, with some also noting good and helpful customer support. However, some customers also noted significant dissatisfaction with payment and withdrawal processes, reporting issues like funds being locked or payments not being received for extended periods. Many people experienced considerable delays in customer support response times, with some waiting days or even weeks for replies, often receiving unhelpful or vague communication. Additionally, some users encountered problems with account verification, leading to inability to access their funds, and occasional website malfunctions or issues during purchases.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising the fast, helpful, and... See more

Payment

People report negative experiences with payment, with many customers stating their funds were inaccessible or... See more

Website

Customers had ambiguous experiences with the website, with some reviewers praising it as a great trading... See more

Response time

Consumers find response times to be a source of frustration, with many reporting significant delays and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers found the platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Due to unnecessary manual reviews, responses to messages are delayed. It would also make more sense to write the result after reviewing the issue rather than saying “I will look into it.” However, e... See more

Rated 4 out of 5 stars

Pro: nice interface withdraw option to bank quick selling Really good support Cons: only in euro, so I get charged 1% fee from my bank for conversion high fees of 3%(selling)+2.5%(bank withd... See more

Company replied

Rated 4 out of 5 stars

Semi quick response, But had to wait in total 4 days for the resolve. Clear in the answering and good communication.

Company replied

Rated 4 out of 5 stars

Everything is done properly, low fees, the only minor thing to point is the responde time from support (~2 days). Great trade platform!


Company details

  1. Online marketplace
  2. Gaming services

Written by the company

Introducing GamerPay - your go-to platform for a secure and easy way to buy or sell Counter-Strike items trusted by more than 300.000 users. Whether you are looking to buy, sell, or simply browse Counter-Strike items, GamerPay has you covered. Our user-friendly interface ensures a seamless trading journey for gamers worldwide. GamerPay charges a 0% sales fee, and skins are sold directly from your own Steam inventory. Say farewell to hidden, hefty fees and hello to a fair marketplace that ensures you maximize the value of your in-game items. Buyers can look forward to finding items at an average discount of more than 30%. Build your dream loadout today - GamerPay has more than 75.000 items available that you can browse. Not happy with the price? Place a bargain, negotiate with the seller, and potentially secure an even better deal. At GamerPay, safety is our top priority. Every transaction is tracked through the Steam API, providing validation for all trades to eliminate the risk of scams. GamerPay is based in Denmark, and we are PCI, PSD2, and SCA compliant. Our data processing partners are located within the EU or in the US with companies that have joined the US Privacy Shield agreement. This ensures that your data is stored safely. Say goodbye to scams, hefty fees, and sketchy encounters online – join GamerPay today and experience the pure joy of safe, fair, and easy P2P trading.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,548)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best platform with CSfloat

Support is competent and i received all my items i ordered. Can‘t complain about anything on the website.

4 November 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi Florian!

We really appreciate your review :)

Best regards,
Morten / GamerPay

Rated 1 out of 5 stars

Very bad experience

Very bad experience. I bought a knife, and after the trade, the seller made a reverse trade and took the item back. It’s been over a week, and I still haven’t received my money back. They barely reply sometimes just a few words after days of waiting. Totally unprofessional and not trustworthy. Avoid dealing with them.

4 November 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hi Alexandru,

We’re very sorry to read about your experience. This is certainly not the level of service we aim to provide.

We have already reached out to you directly to request the final information needed to complete the refund process, but we have not yet received the required details from you.

As soon as we have the necessary information, your refund will be processed immediately.
We genuinely want to resolve this for you as quickly as possible.

Please feel free to reply to our latest message or contact us so we can finalize this matter without further delay.

Best regards, GamerPay

Rated 5 out of 5 stars

Very good wepside to sell or by skins…

Very good wepside to sell or by skins plus they are in a good price

2 November 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello Smero!

Thank you for the kind words, we really appreciate it.

Best regards,
Morten / GamerPay

Rated 1 out of 5 stars

Its a bad site for trading

Its a bad site for trading, it you can complete your order they banned you for 1 year, but if you buy something and does not deliver nothing will happen :D i can still sell my item on site but i cant put on sale anymore ...customer service is not answering in 3 days at then tell you something in swedish ..

2 November 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They just blocked my account for norhing. Just sold my gloves to someone and I cant withdraw my money for 2 weeks. They just complaining about other side which is their partner for transactions.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Very good. From a to z. Using this site for a long time :)

21 October 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hey Viktor!

Thank you for taking the time to review us!
We really appreciate it.

Best regards,
Morten / GamerPay

Rated 1 out of 5 stars

Scammed

Deposited first time, at first I couldn't buy the items I wanted because ''Error getting inventory for user", so I decided to buy something else. The seller never sent the items, and yet it says Trade was completed. No option to dispute the trade or anything, and support didn't reply for 3 days. Really great. Worst trading site I ever used.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great website with good support

Great website with good support. The only downside is the regulations from Steam which makes the trading more stiff.

19 October 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello Joe!

Thanks for the awesome review.

Best regards,
Morten / GamerPay

Rated 4 out of 5 stars

Honest review

Pro:
nice interface
withdraw option to bank
quick selling
Really good support

Cons:
only in euro, so I get charged 1% fee from my bank for conversion
high fees of 3%(selling)+2.5%(bank withdraw). U can get lower selling fees, but u need some very valuable skins(over like 4-5k).
only cs2

10 June 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Hello Cieran!

Thank you for your honest feedback. We really appreciate it :)

Best regards,
Morten / GamerPay

Rated 1 out of 5 stars

Literally a scam avoid it

Literally a scam avoid it
Me and the seller agreed on a refund because he could not send the item due to technical issue, now the website is ignoring both of us for over 24 hours all they have is useless Ai agent no actual humans to help

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Yeah all good

Yeah all good, easy trades, all worked.

1 October 2025
Unprompted review
gamerpay.gg logo

Reply from gamerpay.gg

Thanks for the kind words, Tristan!

Best regards,
Morten / GamerPay

Rated 2 out of 5 stars

Comunication

The worst communication I have ever experienced. They reply to you once a day, and even that you have to be lucky to get. The service is terrible. There are plenty of contacts, and all of them are useless to you. Because they reply to a message every 48 hours, and for further communication, you have to wait again. I dealt with one trade for 3 weeks to complete it. The website is top-notch, support is horrible.

1 October 2025
Unprompted review

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