GameTeam Reviews 

30
•
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to setup, Easy to use and Smooth gameplay experience. I just wish there are more promo codes available to get for discounts.

Rated 5 out of 5 stars

I only started using their server hosting a week ago, and most things have been going smoothly. Although they had a shortage of Asia servers, they got back to me and said everything would be in order... See more

Rated 5 out of 5 stars

I've had this server for a few days now, and I'm already beyond impressed with every aspect of the service. Fair pricing, easy to use, AND amazingly helpful/fast customer support. This company is doin... See more

Rated 5 out of 5 stars

The worker stayed up late just so he could help us with some questions which then turned into him setting up the server which we really appreciated! I’d gladly have him help again with how quick and... See more

Company details

  1. Gaming services

Written by the company

GameTeam offers industry leading game server hosting. All our plans include predictable pricing, latest generation hardwares, intuitive control panel, gamer-friendly features, unlimited slots and storage..


Contact info

  • 71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom

  • gameteam.io

4.2

Great

TrustScore 4 out of 5

30 reviews

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1-star

No recent history of asking for reviews

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4.2

All reviews

(30)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Stay away, terrible server, terrible customer service

Overall the Palworld launch for these servers was absolutely terrible. The prices charged here are also ridiculous high. I dont reccommend at all, find a better offer

Edit 6/28: lol at the reply only 6 months later! Well when you charge top dollar, claiming to have top tier specs, yet the server ping was at a constant 200+MS (for the nearest location to me too) I don't know what to tell you buddy.

My comment on the server pricing, in no way, claimed to be because I was unaware of charges. If that's what you assumed well then it says more about you than I.

Moreover, the reply from your team, to my legitimate experience speaks volume and is another reason I would never endorse or associate myself with your services.

20 January 2024
GameTeam logo

Reply from GameTeam

Hello Brian,

In order for us to assist you better, you need to post a more specific comment about the issue you are experiencing.

Our pricing is commensurate with the high-performance hardware and superior infrastructure we offer. We aim to maximize your gaming experience with AMD Ryzen 9 CPUs, unlimited NVMe SSD storage and the latest generation hardware. With the server hardware we offer, you can see that our prices are very affordable compared to companies offering the same features.

Moreover, you already see the price when creating the order and on the payment page. The comment you posted gives the impression that your card was overcharged or that you were presented with hidden fees. This is wrong.

Rated 1 out of 5 stars

Non-existent customer service

Had issues updating my server, submitted a ticket and 1 day in, still no one responded to it. So much for 24/7 support.

1 February 2024
Unprompted review
GameTeam logo

Reply from GameTeam

Hello!

First of all, we apologize for the update issues you are experiencing and the delayed response to your support request. We stand behind our commitment to provide 24/7 support and know that such delays are unacceptable. Our response times may sometimes be extended during periods of high demand, but this does not mean that the problem you are experiencing cannot be solved.

In order to serve you better, we aim to ensure your satisfaction by offering compensation offers such as additional RAM and time extension.

As GameTeam, customer satisfaction is our top priority and we take the necessary precautions to prevent such situations from recurring. We appreciate your feedback so we can continue to continually improve our services.

Thank you so much!

Rated 5 out of 5 stars

Great Support Team

Probably 1 of the better server providers out there. Had some problems with my server at the start but after I contacted the support team them they immediately address and issue and assist me with it.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer support

Palworld server works great, and support was very quick to respond to my concerns. They helped me with some questions regarding server settings and were very quick to migrate the server to another region when requested to do so.

21 January 2024
Rated 5 out of 5 stars

I've had this server for a few days…

I've had this server for a few days now, and I'm already beyond impressed with every aspect of the service. Fair pricing, easy to use, AND amazingly helpful/fast customer support. This company is doing things right and I highly recommend them for anyone who wants a dedicated server.

13 September 2022
Unprompted review

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