My €63 PayPal withdrawal has been pending since Tuesday evening. The status page still says “processing,” but two agents gave different timelines
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The promotional pages were irrelevant to me; I needed cash-out indicator to check whether an open bet can be settled. The detail stayed close to the action it affected. I used it on a brief evening vi... See more
I went straight to esports page because I wanted to keep map and match markets organised. I liked that it worked as a reference rather than a sales pitch. I used it on a brief evening visit. Basic inf... See more
One area I checked closely was timezone label, mainly so I could understand displayed event times. The placement felt natural for that task. I used it while moving between casino and sports. I tend to... See more
Company details
Written by the company
Royalen - Bis zu 5000€ + 200 Freispiele
Contact info
Germany
- gamingmissioncontrol.site
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
German account
German account, English site, still €380 withdrawal was pending before bed and still pending after work no update after that
Won a bit on the jackpot slot
Won a bit on the jackpot slot, nothing huge. Requested 50 € and the amount vanished from the withdrawal history overnight. Chat kept telling me it was 'processing'.
I won a bit on a slot
I won a bit on a slot, nothing major. Requested €75 and the amount disappeared from the withdrawal history overnight. Chat kept telling me it was 'processing'.
Maybe I missed something
Maybe I missed something, but Casino balance showed €0 for a minute after the deposit cleared on a work break
Again.
Again.. Verification list was empty until I requested a €24 cashout what a mess
Won €70 and the payout got refused
Won €70 and the payout got refused, no real reason given.
After my second coffee
After my second coffee, Requested €70 after KYC; casino cashier still says processing hard to trust the cashier now
While the train was late
While the train was late, Verification list was empty until I requested a €50 cashout and support did not explain it
Fine until payout
Fine until payout: The payout button froze after I confirmed €31 through Trustly no update after that
Before work
Before work, Cashback showed €70, then the cashier page listed zero cashback and support did not explain it again
From the cashier page
From the cashier page: The payout button froze after I confirmed 180 € through Skrill wow
The account page says one thing
The account page says one thing: Requested €220 after KYC; casino cashier still says processing not the answer I needed
The Ice Hockey Page
Some visits are about ice hockey; other times I want live blackjack or a few new-release slots. Having those sections under one account suits how I use the site. I prefer making my own choices rather than being pushed from one promotion to another. Give me the relevant information, sensible controls and a predictable layout and I am much more comfortable using the account.
Most sections could wait because I…
Most sections could wait because I specifically needed to take a temporary break through cool-off setting. It suited a repeat visit where I already knew the basic layout. I used it before accepting an offer. It worked well because I already knew the site.
My edge survives here
Five years, eight figures wagered, zero restrictions. The last honest book.
Located League Favourites
I went straight to league favourites because I wanted to keep regular competitions close at hand. The placement felt natural for that task. I used it after finishing a wager. I tend to notice these operational details more after several visits than on day one. They determine whether I spend my time making choices or hunting through menus. The feature answered a narrow question without adding distractions.
Rather than browse randomly
Rather than browse randomly, I used profile editor to update ordinary account information. The page gave me enough information to decide for myself. I used it before accepting an offer. Its value was reducing uncertainty around a routine action.
First in-play bet winner
Bet during the match for the first time. My team scored a minute later. 19 euros won, hands shaking.
5,000 ante post on the open champion
5,000 ante post on the open champion. Every cent honored.
Auto roulette on the tablet
The wheel spins every thirty seconds on my tablet. Won £45 on my birthday numbers.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
