I think the service attitude is very serious and the price is also very reasonable. It would be even better if the feedback speed were faster.
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Review summary
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Reviews shaping this summary
With this Youtube Premium subscription you can save some money and avoid the annoying adds. I had a problem and they to solved it, although I think they have room to improve.
Generally quite happy with the provided Services! Sometimes does not work well, but mostly the Support Team helps to resolve the issues. Unfortunately only real-human Support was really helpful for me... See more
Tried it the first time for an account. Bought from a big seller with >99% rating, delivery time less than 2 days. What I received is autoresponses, nothing else. I tried to contact Gams-Support, b... See more
Company replied
Company details
Written by the company
Gamsgo provides intelligent, efficient account sharing services to users around the world.We have the best user experience, smooth interface, simple purchase and renewal process.Gamsgo has built its reputation on competitive pricing, simple steps, and high quality, reliable customer service.
Contact info
Broadway Street, 19-42, 80302, Boulder, Colorado, United States
- support@gamsgo.com
- gamsgo.com
3.7
Average
18K reviews
Replied to 76% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Quick solution
I was patient, and my problem was solved. Great service!
29 March 2026
Unprompted review
My experience with GunsGo was very bad
My experience with GunsGo was very bad. I bought some credits, but the seller never delivered what was promised. On top of that, they kept stalling me and never gave me a real solution, and I still haven’t gotten my money back. I tried to resolve it amicably, but I did not receive a satisfactory response. Based on my experience, I do not recommend it.
28 March 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that your recent service experience did not meet your expectations.
To ensure that this issue is resolved professionally and efficiently, please contact us via our official email address below:
Official Email: Assistance@gamsgo.com
In your email, please include the following details:
[Service Feedback]
Account ID / Username
Description of the issue and the time it occurred
Relevant supporting evidence (if applicable)
Our technical team will respond to your request within one business day and provide an appropriate solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
Frustrating but ultimately seems to work
The logins didn't work for a while and I've been randomly disconnected a couple times but it overall seems to work
29 March 2026
Unprompted review
Reply from GamsGo
Hi there,
Thank you for your feedback, and we’re sorry to hear you experienced some login issues and disconnections earlier. We’re glad to know things are working properly now.
If you happen to run into any issues again, please don’t hesitate to reach out to our support team via live chat — we’ll be more than happy to assist and make sure everything is resolved quickly.
We appreciate your support!
Great service
28 March 2026
Unprompted review
I am very convinced even if I thought otherwise
It works really well even if it may look scatchy. I use it for F1TV and needed a email verification code in order to keep watching and got an answer in 20min from the support so that I could still watch Qualifying live. If is really a very good service and offer.
28 March 2026
Unprompted review
Money only back as credits.
If an account is not working they will only give your money back as. Credits. So if nothing what you need is working the money is gone. Support is a disaster and ignores most of your messages and sends standard texts. Never again
1 March 2026
Unprompted review
Reply from GamsGo
Dear Customer,
Greetings!
We sincerely apologize for the unpleasant experience you have encountered. We fully understand your disappointment and attach great importance to the issues you have raised.
To better understand the specific circumstances and provide you with a tailored solution, we cordially invite you to contact us via email. This will allow our professional team to investigate the matter in detail and resolve your issue appropriately.
Please send the details of your issue to:
📧 Assistance@gamsgo.com
In your email, please include: [Service Feedback]
· Your account information
· The specific time the issue occurred
· Relevant screenshots or error messages (if available)
We commit to responding to you within 24–36 hours of receiving your email and will do our utmost to resolve your issue. Your personal information will be strictly protected and used solely for the purpose of resolving this matter.
Thank you for your understanding and support; we look forward to providing you with a satisfactory solution.
Sincerely,
The GamsGo Team
I don't like services and solutions
28 March 2026
Unprompted review
Reply from GamsGo
As the Gamsgo team, we place great importance on the experience of every single customer. Your feedback has garnered the serious attention of our management team, and we sincerely wish to understand the specific details of the situation so that we may provide you with an appropriate resolution.
Please send the details of your issue to:
📧 Assistance@gamsgo.com
In your email, please include: [Service Feedback]
· Your account information
· The specific time the issue occurred
· Relevant screenshots or error messages (if available)
We commit to responding to you within 24–36 hours of receiving your email and will do our utmost to resolve your issue. Your personal information will be strictly protected and used solely for the purpose of addressing your inquiry.
I strongly don't recommend the gamsgo…
I strongly don't recommend the gamsgo service at all. Their support completely ignores any requests about problems.. If something doesn’t work or you try to request a refund, you will only receive automated messages and deliberate time-dragging so that your purchase automatically confirms after 48h. I simply lost my money..
Separate strong complaint about the seller - blabladeal.
26 March 2026
Unprompted review
Reply from GamsGo
Dear Valued Customer,
First and foremost, please accept our sincerest apologies. We fully understand the importance of a high-quality service experience to you, and we deeply regret that we were unable to meet your expectations on this occasion.
At GamsGo, customer satisfaction is always our top priority. To ensure that your issue is resolved effectively and efficiently, we recommend that you contact our dedicated support team directly via our official email channel.
Contact Information
Email: Assistance@gamsgo.com
Response Time: Within 24 hours (on business days)
Email Requirements
Subject Line Format: [Service Feedback] + Brief Description of Issue
Required Information: Account Identifier, Timestamp of the Issue, Detailed Description of the Situation
We guarantee that all information you provide will be kept strictly confidential and used solely for the purpose of diagnosing and resolving your issue. Our goal is to provide you with a service resolution that exceeds your expectations.
We look forward to hearing from you.
GamsGo Customer Experience Management Center
Issue every month
Once a month, the subscription stops working, and it takes support three days to fix it.
So we’re paying for a service that doesn’t work, and this happens every month.
Wake up, you bunch of losers
25 March 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Thank you for your feedback. We sincerely apologize that this service experience did not meet your expectations.
To ensure your issue is handled professionally and efficiently, please contact us via the following official email address:
Official Email: Assistance@gamsgo.com
Please include the following in your email:
【Service Feedback】
Account ID/Username
Issue Description and Time of Occurrence
Relevant Credentials (if applicable)
Our technical team will respond to your request within one business day and provide a corresponding solution.
Thank you for your understanding and cooperation.
GamsGo Customer Service Department
Zero customer support
Zero customer support. If something goes wrong you're on your own.
26 March 2026
Unprompted review
Reply from GamsGo
Dear Customer:
Hello!
We sincerely apologize for the unpleasant experience this has caused. We fully understand your disappointment and take your feedback very seriously.
To better understand the specific situation and provide you with a targeted solution, we cordially invite you to contact us via email so that our professional team can thoroughly understand and properly handle your issue.
Please send your issue details to:
📧 Assistance@gamsgo.com
Please include the following in your email:
• Your account information
• The specific time the issue occurred
• Relevant screenshots or error messages (if any)
We promise to reply to you within 24-36 hours of receiving your email and will do our utmost to resolve your issue. Your personal information will be strictly protected and used only for issue resolution.
Thank you for your understanding and support. We look forward to providing you with a satisfactory solution.
Sincerely, The GamsGo Team
GamsGo is a great platform
GamsGo is a great platform. Highly recommend!
25 March 2026
Unprompted review
My user account was used by Someone…
My user account was used by Someone else and customer service is hard to get….
25 March 2026
Unprompted review
Reply from GamsGo
Dear Customer:
First, please accept our sincerest apologies. We deeply understand the importance of a superior service experience to you, and we sincerely regret failing to meet your expectations.
Gamsgo always prioritizes customer satisfaction. To ensure your issue is properly resolved, we recommend that you contact our professional team directly via official email.
Contact Information
Email: Assistance@gamsgo.com
Response Time: Within 24 hours (business days)
Email Requirements
Subject Format: [Service Feedback] + Brief Problem Description
Required Information: Account ID, Problem Timeline, Detailed Explanation
We guarantee the strict confidentiality of all information you provide and will use it solely for problem diagnosis and resolution. Our goal is to provide you with service recovery solutions that exceed your expectations.
We look forward to hearing from you.
GamsGo Customer Experience Management Center
son atententos
25 March 2026
Unprompted review
good goooood
24 March 2026
Unprompted review
Excellent websitee
24 March 2026
Unprompted review
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