Garage Reviews 

1,149
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 804 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being very nice, sweet, and helpful, often going out of their way to assist with purchases and provide excellent hospitality. Many people appreciate the good quality of the clothing, noting that items are well-made, flattering, and make them feel confident. However, some customers were dissatisfied with the product selection, mentioning a slim variety of going-out tops and a shift towards a more generic sportswear look. There were also concerns about pricing, with some finding items expensive, and occasional issues with customer service, such as slow responses or unhelpful staff interactions.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Customers had positive experiences with quality, with many praising the great quality of clothing, its... See more

Customer service

Users describe ambiguous interactions with customer service, with many reporting positive experiences,... See more

Price

People report ambiguous experiences with price, with some consumers finding items to be too expensive or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more

Rated 4 out of 5 stars

love the vibe and clothes! very good material along with being every faltering. All the workers are very nice and so sweet. They are always willing to help with a smile. Nothing bad to say about this... See more

Rated 4 out of 5 stars

The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice a... See more

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

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4.0

Great

TrustScore 4 out of 5

1k reviews

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4.0

All reviews

(1,149)

884 reviews in the last 12 months

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Rated 1 out of 5 stars

The cashier at the Frisco

The cashier at the Frisco, TX location was very very rude. She was training a new girl, and right in front of us, she proceeded to say “don’t ever give them the clothes until their payment says approved. You don’t want them to run off with it.” Excuse me? Who even says that in front of paying customers. It was rude, tasteless and tacky. We were visiting from out of town because El Paso doesn’t have one. I’m not sure if she said it because the associates were white and were Mexican, or what the reasoning one. Either way we won’t be shopping with this company anymore.

30 June 2026
Rated 1 out of 5 stars

Both items came damaged

Both items came damaged despite spending almost $90 on a set. The bra has a black/blueish stain while the shorts have several ripped seams. Truly disappointing for the amount of money being spent.

30 June 2026
Rated 1 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Garage, and unfortunately it will likely be my last.

I paid $35 for shipping and my order arrived with one item missing and another item in the wrong color. Customer service refunded the missing item, but because their system doesn’t allow replacements, I was told I would have to place a brand-new order and pay shipping again if I wanted the correct shirt.

While the customer service representative was kind and professional throughout the process, the company’s policies left me paying for a mistake that wasn’t mine. A refund for the missing item doesn’t resolve the fact that I still don’t have what I originally ordered, and I don’t think customers should have to pay additional shipping costs to correct a fulfillment error.

I appreciate the representative’s professionalism, but Garage’s resolution was 450 reward points and no way to receive the correct item without spending more money. That’s disappointing for a company of this size.

I hope Garage reevaluates its policies so future customers aren’t left in the same situation.

28 June 2026
Unprompted review
Rated 3 out of 5 stars

Too expensive

Too expensive, those soft bbl pants need to have more availability in the short size bc the average height is around 5’4 and those are wayyyy too long, and we need more colors. The teal and purple colors went way too fast.

26 June 2026
Rated 4 out of 5 stars

Quality and stuff

I really like the quality of the clothes and how comfy they are. All my favourite clothes are from garage, but it’s just so expensive and nothing is on sale in store ever. It’s only on sale now in medicine hat because they are closing, but still barely anything is on sale. I also don’t like how the jean skirts has shorts underneath and the shorts just ruin the fit and scrunch up the back. Aswell has the xs was too big around my waist. In the end, i love all my basics from there like my sweat skirt, long sleeve shirt and my black tank. all my shirts i really like the fit of them, how they are stretchy and also morph to my body.

25 June 2026
Rated 4 out of 5 stars

The fit and colors are so cute

The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice and quality of clothes is good too!

22 June 2026

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