I’ve been loving garage. The quality is soo nice & they’re constantly coming out with cute colours. I absolutely love their loungewear. Customer service has been helpful to me; I received a defective... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Forgot one of my items, can’t get in contact!
It’s is impossible to get in contact with a real person, my package was missing one of my items, even though it said received on all. I like the 2/3 clothes I have received.
The cashier at the Frisco
The cashier at the Frisco, TX location was very very rude. She was training a new girl, and right in front of us, she proceeded to say “don’t ever give them the clothes until their payment says approved. You don’t want them to run off with it.” Excuse me? Who even says that in front of paying customers. It was rude, tasteless and tacky. We were visiting from out of town because El Paso doesn’t have one. I’m not sure if she said it because the associates were white and were Mexican, or what the reasoning one. Either way we won’t be shopping with this company anymore.
Both items came damaged
Both items came damaged despite spending almost $90 on a set. The bra has a black/blueish stain while the shorts have several ripped seams. Truly disappointing for the amount of money being spent.
Nice employees who were helpful
This was my first time ordering from…
This was my first time ordering from Garage, and unfortunately it will likely be my last.
I paid $35 for shipping and my order arrived with one item missing and another item in the wrong color. Customer service refunded the missing item, but because their system doesn’t allow replacements, I was told I would have to place a brand-new order and pay shipping again if I wanted the correct shirt.
While the customer service representative was kind and professional throughout the process, the company’s policies left me paying for a mistake that wasn’t mine. A refund for the missing item doesn’t resolve the fact that I still don’t have what I originally ordered, and I don’t think customers should have to pay additional shipping costs to correct a fulfillment error.
I appreciate the representative’s professionalism, but Garage’s resolution was 450 reward points and no way to receive the correct item without spending more money. That’s disappointing for a company of this size.
I hope Garage reevaluates its policies so future customers aren’t left in the same situation.
They make sure to give updates on your…
They make sure to give updates on your order and their shirts are very high quality
Staff were rude and gave nasty looks
Staff were rude and gave nasty looks. Didn't help or offer assistance. Bad quality and size was funky
Mariana blue sleek crew neck tshirt
My package came fast and in great condition. The quality was great and felt amazing. I highly recommend!
Too expensive
Too expensive, those soft bbl pants need to have more availability in the short size bc the average height is around 5’4 and those are wayyyy too long, and we need more colors. The teal and purple colors went way too fast.
Terrible experience not sure why they…
Terrible experience not sure why they have customer service.
The staff are always super nice and…
The staff are always super nice and willing to help/answer questions and they have a pretty decent selection of clothing.
Sienna was really great!!
Sienna was really great! She brought really great energy to the store and made me excited and happy to be there.
Workers were very rude and not helpful
Workers were very rude and not helpful. They we’re mainly standing around talking to each other. And did get my items on sale as I was supposed to
it is overall very nice but…
it is overall very nice but very pricey for basic essentials that could be marketed a little bit cheaper, but overall really nice quality
Quality and stuff
I really like the quality of the clothes and how comfy they are. All my favourite clothes are from garage, but it’s just so expensive and nothing is on sale in store ever. It’s only on sale now in medicine hat because they are closing, but still barely anything is on sale. I also don’t like how the jean skirts has shorts underneath and the shorts just ruin the fit and scrunch up the back. Aswell has the xs was too big around my waist. In the end, i love all my basics from there like my sweat skirt, long sleeve shirt and my black tank. all my shirts i really like the fit of them, how they are stretchy and also morph to my body.
I continue to have issues with garage…
I continue to have issues with garage and getting their shipments. So frustrating and makes me not want to order from them.
The fit and colors are so cute
The fit and colors are so so cute and perfect for literally anything! The only thing I am sad about is the price, it's so expensive 😭 but other than that super cute! Also usually staff is very nice and quality of clothes is good too!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








