GardenBird Reviews 8,892

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including various bird feeds and accessories, noting that their birds enjoy them and there is no waste. Many appreciate the competitive pricing, especially when taking advantage of deals and bulk buying options, which makes their purchases good value for money. Reviewers frequently highlight the fast and efficient delivery service, with orders often arriving quickly and well-packaged. However, some customers also noted issues with specific delivery experiences, such as packages being damaged in transit or delivered to the wrong address by the courier. A few other people also felt that the company's return policy was unhelpful when trying to return a faulty item, and some mentioned that certain products were not eaten by their birds.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers praising the high quality and good value for... See more

Quality

People report positive experiences with quality, consistently praising the high quality of bird food, seeds,... See more

Order

Consumers find the ordering process to be positive, highlighting fast dispatch and delivery, with many orders... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from GardenBird have used them since recommended by Croxton Mill. Have purchased suet sticks, premium fat balls. Peanuts and split peanuts, sunflower hearts and chips, some seed mixe... See more

Rated 5 out of 5 stars

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my abili... See more

Rated 5 out of 5 stars

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... See more

Rated 5 out of 5 stars

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... See more


Company details

  1. #4 of 93 best companies in Animal feed shop
  2. #6 of 196 best companies in Garden centre

Written by the company

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Little rewards

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and be quite useful too!

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Sunflower seeds

Allways quick with delivery,Let me know when it is coming and brilliant product,birds can't get enough of these Sunflower seeds and at a fair price.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Good Company To Deal With.

I have been using GardenBird for about 3 years and find them a very good company to deal with,Good products at good prices and I like that they do regular discounts on a number of their products.
More than happy to recommend GardenBird and My Garden Birds Enjoy Their Seed.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

excellent firm all round

ease of ordering, quick and efficient delivery by DPD- one of the better couriers so you always know when it is arriving, good quality and value, even better with the frequent promotions, wide choice, and accumulation of redeemable points. All in all an excellent firm and I have used them for years now.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Good range of foods available and at…

Good range of foods available and at competitive
prices. High quality products, including seed feeders, bird tables etc.
Fast delivery.
I would recommend this company to anyone who feeds
the birds in their garden.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Simple to order online, always ready if you need advice. Orders are dispatched quickly. Couriers are always efficient, and friendly. This company covers everything extremely well. Carry on the good work.

22 January 2026
Rated 5 out of 5 stars

Excellent service. Truly amazing

Excellent service and first class communication. Bought two squirrel buster mini bird feeders. Great price with 20% discount and free express delivery.
Ordered Saturday afternoon arrived Monday dinner time - amazing.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

I have been buying all our bird food from GardenBird for several years. It is a totally reliable and efficient service with excellent products and good delivery arrangements.

18 December 2025
Unprompted review

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