GardenBird Reviews 8,892

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including various bird feeds and accessories, noting that their birds enjoy them and there is no waste. Many appreciate the competitive pricing, especially when taking advantage of deals and bulk buying options, which makes their purchases good value for money. Reviewers frequently highlight the fast and efficient delivery service, with orders often arriving quickly and well-packaged. However, some customers also noted issues with specific delivery experiences, such as packages being damaged in transit or delivered to the wrong address by the courier. A few other people also felt that the company's return policy was unhelpful when trying to return a faulty item, and some mentioned that certain products were not eaten by their birds.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers praising the high quality and good value for... See more

Quality

People report positive experiences with quality, consistently praising the high quality of bird food, seeds,... See more

Order

Consumers find the ordering process to be positive, highlighting fast dispatch and delivery, with many orders... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from GardenBird have used them since recommended by Croxton Mill. Have purchased suet sticks, premium fat balls. Peanuts and split peanuts, sunflower hearts and chips, some seed mixe... See more

Rated 5 out of 5 stars

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my abili... See more

Rated 5 out of 5 stars

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... See more

Rated 5 out of 5 stars

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... See more


Company details

  1. #4 of 93 best companies in Animal feed shop
  2. #6 of 196 best companies in Garden centre

Written by the company

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The birds love it

I have used this company for my bird food for years now. I find on-line ordering easy. Their food is good quality - the birds love it - and comes at a good price, especially if you can use their frequent special offers.
Delivery is very speedy (sorry delivery men - I know it is heavy!) All in all, a great comapny

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Always SPEEDY delivery and great products

Rats are everywhere. They have been raiding my bird feeders. No matter where I place them Ratty will find a route. So as I saw an ad for Garden Birds metal feeding station at half price £9.99 , I couldn’t really go wrong. Arrived next day, as usual with this company, and it was assembled and in the garden within 15 minutes : the birds took another 5 to start using it ! Very well made, strong and ridiculously cheap ! I have been buying seed from this company for a couple of years, always good quality and value. My only very minor gripe is that the eponymous “Linda” from Garden Bird sends me an email EVERY day of the week. There’s only so many birds I can feed my dear , can you control yourself somewhat ? Otherwise, great company… HIGHLY RECOMMENDED.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Always good quality sunflower hearts

Always good quality sunflower hearts, the starlings love the suet balls as do the blue tits, if they can get a look in!!
Price also very good for what you get, hence why I order from this company every time.
Keep up the good work👍

22 September 2025
Rated 5 out of 5 stars

Excellent products, excellent service . . .

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my ability to lift is impaired. Responsive customer care and prompt dispatch can always be relied upon. GardenBird is my go to, small bird supplier.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Garden Bird

Website is easy to navigate and the prices are competitive. Option to sign up and receive newsletters and promotions. Delivery is by DPD who keep you informed of progress of your order through their App.

22 July 2025

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