GardenBird logo
Visit website

GardenBird Reviews 8,892

•
TrustScore 5 out of 5

4.9

Animal feed shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including various bird feeds and accessories, noting that their birds enjoy them and there is no waste. Many appreciate the competitive pricing, especially when taking advantage of deals and bulk buying options, which makes their purchases good value for money. Reviewers frequently highlight the fast and efficient delivery service, with orders often arriving quickly and well-packaged. However, some customers also noted issues with specific delivery experiences, such as packages being damaged in transit or delivered to the wrong address by the courier. A few other people also felt that the company's return policy was unhelpful when trying to return a faulty item, and some mentioned that certain products were not eaten by their birds.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers praising the high quality and good value for... See more

Quality

People report positive experiences with quality, consistently praising the high quality of bird food, seeds,... See more

Order

Consumers find the ordering process to be positive, highlighting fast dispatch and delivery, with many orders... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from GardenBird have used them since recommended by Croxton Mill. Have purchased suet sticks, premium fat balls. Peanuts and split peanuts, sunflower hearts and chips, some seed mixe... See more

Rated 5 out of 5 stars

I’ve purchased my garden bird needs for several years. The range of quality products allows me to choose what I’ve learned my birds prefer. The availability of smaller packets is essential as my abili... See more

Rated 5 out of 5 stars

I have been ordering from Gardenbird for a few years now. Regular monthly deliveries ,always arrive swiftly. The seed is premium quality,and we'll packed for transit. Buy little extras from time... See more

Rated 5 out of 5 stars

Been using GardenBird for a good few years. Ordering from website easy, great updates and always found dispatch and delivery to be extremely efficient. Those little rewards on spend can build up and... See more

Company details

  1. #4 of 93 best companies in Animal feed shop
  2. #6 of 196 best companies in Garden centre

Written by the company

GardenBird offer the widest range of bird food & accessories online, including our unique range seed mixes.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Always good

There is always prompt correct delivery of superb foods. My birds hang out each morning, waiting for me to put their breakfast out. There is a a general swoop down to the 3 food stations.

15 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look