Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
Grow Light Garden by Gardman
Brilliant product at a fantastic price, much larger than it looked in catalogue but no complaints! Very well made.
17 February 2016
Unprompted review
Great product. Great service.
Very happy with the price, delivery and quality of my order. Thank you.
16 February 2016
Unprompted review
Out of stock item advertised
Had to chase for delivery. One item was not what I clicked for on the website but I kept it as I had a photoshoot so needed something
Another item was out of stock so was being sent later. Then a phone call to say it was discontinued and I would have to have a refund
Not a great experience overall
15 February 2016
Unprompted review
Reply from Garden Essentials
Good afternoon,
I am very sorry the item you ordered was out of stock, unfortunately we were let down by our supplier on this occasion and a refund for the item was processed. No other issues were reported to us, however, if you believe you have received the incorrect item please contact our customer service department who will be happy to assist you in resolving this. You can contact them on 08000280942 or email sales@gardenessentials.co.uk
Apologies again for the inconvenience this may have caused you.
Kind regards
Garden Essentials
Excellent Service
Easy to use website, no hassle or fuss with speedy delivery.
13 February 2016
Unprompted review
Vegtrug
Delivered in two days of purchase just want I need and at a very cheap price will use this company again.
11 February 2016
Unprompted review
Grow Garden
I would recommend this company, great product at an excellent price. My grow garden is fantastic. Highly recommended.
9 February 2016
Unprompted review
Excellent service
Sale price was the best that I could find and delivery was made on third day.
8 February 2016
Unprompted review
Great Value
Great choice and the best price online. Speedy delivery top service
6 February 2016
Unprompted review
Excellent service
Ordered spade, fork and other tools to replace those that had broken. The package arrived the next day and I was very pleased with the quality and the price.
4 February 2016
Unprompted review
Good company to deal with
Purchased a light unit, delivered in 2 days up and running next day with exhibition onions, and after 4 days can see a difference in growth all ready.........thanks
1 February 2016
Unprompted review
Great Service
My purchase was delivered to me in the time frame that was stated so all happy
31 January 2016
Unprompted review
Long handled spade
Ordered a long handled spade from Garden Essentials and was very pleased with the item and the delivery time. No fuss and no problems will be ordering more from the in the future.
28 January 2016
Unprompted review
Growlight garden
Excellent service, would recommend anyone buying this grow light garden, my seeds germinated in 2 days, many thanks.
24 January 2016
Unprompted review
Repeatedly fast service and top product too
I have always found the products I purchase to be excellent and the promised delivery dates to be when the goods arrive. This is my 2nd Veg Trug and it is as good as the first. Really would recommend the product and company
24 January 2016
Unprompted review
Brilliant
Brilliant service & supper fast delivery. Will be buying again from Garden Essentials.
21 January 2016
Unprompted review
Garden trugs
Arrived promptly - they will bring extra touch of colour to garden and can't wait to get planting in the spring.
16 January 2016
Unprompted review
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