Lovely cushions arrived swiftly Box was damaged which you may speak to your delivery driver to be more careful . Luckily they were cushions so no damage .
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #158 of 197 best companies in Garden centre
Information provided by various external sources
Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.
Contact info
Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom
- gardenistauk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replacement cushions for garden furniture
Excellent website, good prices and had exactly what we were looking for. Plus a good courier service.
Happy with buying experience
Arrived on time, perfect fit for for two seater bench. I applied tapes to rear of cushion to hold in place, appears to be good quality, removable wipable cover and comfy.
Made the refund process to complicated…
Made the refund process to complicated to complete
Terrible customer service
Terrible customer service, failed to answer or acknowledge any emails or messages. Do not buy, especially if something is wrong
I haven’t received my order even though…
I haven’t received my order even though it’s says it’s been delivered. I have emailed this company 4 times and nobody has got back to me
****100% AVOID**** they are a sham of a…
****100% AVOID**** they are a sham of a company to deal with! If there was an option to give this company zero stars then I would.
I first ordered some replacement covers for my Directors Chairs on 27th February 2025 for £31.88. I am still waiting for them to arrive.
I have now emailed them 4 times and also left a message on their Instagram account, the only response I got was on 10th March from a "Customer Experience Executive" who blamed the "courier's negligence for returning the order to them". I was then asked if I wanted the order to be resent which instantly emailed back as a yes. This was on 10th March 2025 and as yet I have not had a confirmation email back to confirm that my order has been dispatched. Today, 12th March - I received an email requesting a review of the product I still haven't received!!!!!
I'm beyond angry and fed up with this lack of service.
Do not waste your time or money with Gardenista UK!
Swing seat cushions were delivered next…
Swing seat cushions were delivered next day which I was not expecting. Easy order, super fast and items look good quality with removable covers
Good product, delivered on time
Product as described and arrived on time. Had several lots of these cushions good value and wear well
I was really delighted with this…
I was really delighted with this vibrant pink bench cushion.It arrived promptly. It was an excellent price.
1 order with multiple pieces of same…
1 order with multiple pieces of same item but 3 deliveries. first delivery went to wrong address and still waiting on the other 2 deliveries.
I bought this lounger cushion as a…
I bought this lounger cushion as a replacement for my old one, which I bought from the same Company. Lovely colour, great price and it arrived very quickly.
Would highly recommend.
Thankyou.
Exactly as expected
Arrived as and when expected. Product is nice quality. Very happy.
The dimensions on the product…
The dimensions on the product description is wrong
Excellent customer service chair cushions
Excellent customer service, order arrived without delay. The items were as described, very happy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








