Gardenista UK Reviews 241

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the products, frequently highlighting the excellent quality of items like cushions, which are often described as beautifully made, comfortable, and fitting perfectly. Many consumers also praise the swift and efficient delivery service, noting that orders arrive quickly, often even with free postage. However, some people were dissatisfied with specific aspects, such as a damaged box upon arrival or a zip failing after 15 months. A few customers also mentioned receiving an unexpected single curtain panel instead of a pair, or cushions that were a different shade than depicted online, appearing more blue-green than the expected green. Additionally, some reviewers experienced issues with the delivery carrier, describing it as appalling.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and accurate... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speed of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely cushions arrived swiftly Box was damaged which you may speak to your delivery driver to be more careful . Luckily they were cushions so no damage .

Rated 5 out of 5 stars

Garden cushions were exactly what I was looking for at a very reasonable price. Delivery was quick. No problems whatsoever when placing order. Exactly how described. Would recommend this company and... See more

Rated 5 out of 5 stars

Excellent company with great customer communication and delivery times and as far as I can see it is always free delivery. I purchased 4 cushions for my garden furniture, the size of which were hard t... See more

Rated 5 out of 5 stars

I recently ordered a set of shower-proof fitted cushions for my Keter outdoor patio set from Gardenista. I was a bit concerned that the Company does not supply a contact telephone number, as I really... See more


Company details

  1. #158 of 196 best companies in Garden centre

Information provided by various external sources

Gardenistauk.com the UK's Premier garden furniture Superstore. Home Furnishings & Furniture needs in one place. Free & Fast Delivery from stock.


Contact info

  • Wykes House, Buckingham Street, B19 3HS, Birmingham, United Kingdom

  • gardenistauk.com

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very Happy

Very fast delivery and cushion good quality and comfortable, fits our garden lounger nicely

18 February 2024
Rated 5 out of 5 stars

Very impressive!

Good range of cushions to choose from, excellent pricing - buy direct for best price! - easy to order and pay, super-quick delivery, high quality product - many thanks!!

19 February 2024
Rated 3 out of 5 stars

Diagram on the advert is misleading

Diagram on the advert is misleading, looks like it has two areas for poles. I wanted a canopy cover that can be fitted with poles. In the event it came with velcro straps which was not suitable.

5 February 2024
Rated 5 out of 5 stars

My order arrived after a few days

My order arrived after a few days. The quality is exceptional and I’m really pleased with the fit. I bought a 3 seater wooden canopy replacement in light grey. I searched for months to find a cream one that would fit my large wooden swing but I hit a brick wall every time, it seems all the companies only provide canopy replacements for smaller metal swings. This is the only company I could find that provide for the more traditional swing hammocks.

11 February 2024
Rated 5 out of 5 stars

Quality replacement canopy cover for swing seat

We have been looking for a replacement canopy cover for many months but this one was the only one that right sizing for ours. We are not fitting it until Spring but on opening the quality looks excellent. The delivery was good, in fact it came next day. On reading other positive reviews and seeing photos of ones fitted, we are looking forward to fitting ours in Spring and hope it looks as good as the ones we have seen.

25 January 2024
Rated 4 out of 5 stars

Very nice pillow

I ordered a pillow for an hanging chair. The pillow was very nice but unfortunately not the right size for my needs. It took a little bit of patience hearing back from them for a refund but overall a good experience and I would use them again

9 November 2023
Rated 5 out of 5 stars

Super Great

Absolutely fantastic service. Website clear and easy to use. Got exactly what I wanted and the delivery? Super quick and efficient. Would definitely use you again. Thank you from a very happy customer. And thank you for my first shop discount, much appreciated.

24 October 2023
Rated 5 out of 5 stars

Excellent service

Gardenista is such a lovely company to be associated with. They sell the most beautiful garden accessories. I’m thrilled with my garden cushions and huge bean bag! They really bring our garden to life and make spending time in the garden more enjoyable. I definitely recommend Gardenista to anyone who is on the hunt for fabulous garden décor & accessories. They even have a bespoke service for cushions and seat pads for specific garden furniture. Thank you again Gardenista for such amazing service!

18 August 2023
Unprompted review

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