Garden of Life UK Reviews 

3,944
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This was once a great, pure-sourced product. Now that it has a new corporate owner, some vital ingredients have changed and thus, the efficacious results. Suggest other brands (like Mary Ruth's) if yo... See more

Company replied

Rated 5 out of 5 stars

Repeat order so clearly like the product. Delivered in timescale promised when ordering Ethical company with great quality ingredients, don’t think there is anyone that comes near to their standa... See more

Company replied

Rated 5 out of 5 stars

My brother has suffered from Long Covid since summer 2023. It is apparently not an 'illness' that can be put down on his sick notes. He is now taking Garden of Life Vitamin C, D and multivitam... See more

Company replied

Rated 5 out of 5 stars

All good, great stuff out there. I particularly like the “once daily” probiotics - having tried quite o lot of not cheap and expensive probiotics I can tell that those are best. Not sure if it’s the d... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

We are fanatical about food. We’re different that way. Whether we’re making a vitamin, a microbiome, or a protein powder, we always start with real foods and these (foods) provide our formulas the power to be their best. We’re different that way, too.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • gardenoflife.co.uk

4.1

Great

TrustScore 4 out of 5

4k reviews

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4.1

All reviews

(3,944)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

First class

27 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Todays experience was great and I look…

Todays experience was great and I look forward to receiving the pills.
However I had already ordered the pills from the American side of your company ( as the pills seemed to be unavailable from UK) and I don't know what happened to that order. Will wait and see if it turns up.Thankyou

26 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

The information about your products…

The information about your products helped me to choose the right products for my needs at the moment.

24 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

All good thanks

23 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Used to be better

Used to love each product from this brand, but nowadays the vitamin and the turmeric that I give to my son aren't available anymore.
Furthermore, got upset because last time I spent more than £100 and didn't receive my present, when I complained I just got an excuse, showing absolutely any concern with a very loyal client.

22 April 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Everything was good production

Everything was good production. This is my second my bought. Will back again.

22 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great products love the protein and…

Great products love the protein and collagen

22 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Bring back the old chocolate formula

Bring back the old chocolate formula! It now tastes like chocolate condoms from the 90’s 🤮 Getting tired of the other options.

22 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Never been disappointed with the…

Never been disappointed with the products. Website and ordering process is easy to use. Order tracking and customer service are excellent. Can highly recommend.

21 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Easy to order but sooooo long for…

Easy to order but sooooo long for delivery when you need asap

20 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great selection

Great selection of good quality, brilliant ingredient products.

17 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Products work well

Products work well. Looking forward to receiving these. Frequent buyer with GOL

17 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

It was easy to become member and to…

It was easy to become member and to make orders

16 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

great quality supplements Thanks !

8 April 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Easy to order

Easy to order. Found what I needed on the website quickly.

14 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Love these probiotics

Love these probiotics. Can't wait to receive my order.

13 April 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 3 out of 5 stars

Tracking and Delivery systems need work

While the products that I have tried so far are very good the delivery system and monitoring of delivery system is very poor. The tracking system is completely unreliable and I was so embarrassed as my neighbour was watching out for delivery for me. This happened two days in a row - wrong information on tracking. I was very concerned as the supplements are expensive and I had ordered 4 products. On the third day of expected delivery confirmation by Garden of Life the package arrived via post even though DHL had been mentioned in delivery notification. Adding a stressful experience to wellness products seems quite ironic and other customers seem to share this poor tracking and delivery experience. It is one area that definitely needs to be worked on for customer satisfaction and in the spirit of a company that one can trust.

5 April 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 1 out of 5 stars

Their probiotics gave me diarrhea

The Garden of Life probiotics were a huge disappointment for both me and my girlfriend. Not only did they give us diarrhea, but we also saw no health benefits whatsoever. These outrageously expensive products, purportedly of high quality, come with no guaranteed shelf life, and we suspect that their efficacy may have been compromised during air travel. Furthermore, the women's probiotics we purchased arrived open and without a USDA seal on the package, which is unacceptable. I believe the strains in these probiotics simply aren't worth it, and it's a shame we invested so much money in them. We'll be going back to Optibac Max Strength, which has provided us with positive results in the past. This was our first and last experience with Garden of Life products, also known as Nestlé. We do not recommend them to anyone.

13 April 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

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