Garden of Life UK Reviews 

3,944
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This was once a great, pure-sourced product. Now that it has a new corporate owner, some vital ingredients have changed and thus, the efficacious results. Suggest other brands (like Mary Ruth's) if yo... See more

Company replied

Rated 5 out of 5 stars

Repeat order so clearly like the product. Delivered in timescale promised when ordering Ethical company with great quality ingredients, don’t think there is anyone that comes near to their standa... See more

Company replied

Rated 5 out of 5 stars

My brother has suffered from Long Covid since summer 2023. It is apparently not an 'illness' that can be put down on his sick notes. He is now taking Garden of Life Vitamin C, D and multivitam... See more

Company replied

Rated 5 out of 5 stars

All good, great stuff out there. I particularly like the “once daily” probiotics - having tried quite o lot of not cheap and expensive probiotics I can tell that those are best. Not sure if it’s the d... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

We are fanatical about food. We’re different that way. Whether we’re making a vitamin, a microbiome, or a protein powder, we always start with real foods and these (foods) provide our formulas the power to be their best. We’re different that way, too.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • gardenoflife.co.uk

4.1

Great

TrustScore 4 out of 5

4k reviews

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Asks customers to review

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4.1

All reviews

(3,944)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy website to use

Easy website to use, no confusion

30 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Excellent raw natural vitamins

Excellent raw natural vitamins, wouldnt go anywhere else

28 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

I joined up

I joined up, advises I qualify for a discount, then says my code doesn't apply

Thank you for rectifying my issue, I have changed my feedback to five stars

27 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

It was very easy to order from this…

It was very easy to order from this company and look forward to receiving my product soon

25 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

It is very good for me who have regular…

It is very good for me who have regular uti.

22 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Item delivered in good condition and…

Item delivered in good condition and I’m pleased with the results

24 June 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

It is so easy and I don’t have to…

It is so easy and I don’t have to remember a whole host of different names etc. discounts are regular and fair.

20 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Never received order. No refund.

Edit: July 21st and still no action has been taken. Terrible service. I ordered a preworkout. Never received it. Only an email without explanation that it was returned to sender. No note in my mailbox or an email with any further explanation. I have sent several emails asking for a explanation over a course of a week.. Zero reply. No refund. Lost almost 40 euros. Very bad service. Wouldn't order from them. Used a different email adres and this is my order number: 589999479

17 July 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello Paul,

Thank you for leaving your review. I am sorry to hear about this experience.

I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further.

We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

You didn’t sen my order and I send you…

You didn’t sen my order and I send you email few times but no one did anything 😣

29 June 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Thanks,

Sam

Rated 3 out of 5 stars

A little annoyed that I signed up for…

A little annoyed that I signed up for 20% off discount. The discount code was accepted and told me £2.34 is 20% off £39.99. A little scammy for a reputable company. Things like this just leave a sour taste in the mouth. I’ve paid for next day delivery and I will certainly pursue if this doesn’t happen. It’s a good product but the website ruins its own reputation.

16 July 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello Angela,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Leah

Rated 1 out of 5 stars

Your site is deceiving on its pricing

Your site is deceiving on its pricing. You cannot order 2 items with more quantity to each product to get the so called 25 percent discount. That to me seems to not give me a lot of confidence on your discount structure.
Not a very happy customer

15 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello John,

Thank you for taking the time to leave your review.

I am sorry that you have faced this problem, I tried to call but unfortunately you were unavailable. I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Always love garden of life!

Always love garden of life!
Fantastic blends and super organic!
The best for you and your family!!

8 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

I ordered from the website 3 times and…

I ordered from the website 3 times and every time I didn't receive my order. and every time I was told I should write the format if my address differently. I order from many online shops and it never happened to me!!
Although I was refunded but it wasted my time for months! and at the end I preferred to order my protein and collagen from another online shop which I can trust to actually receive them.
My experience with this website seemed like a not funny joke!

30 June 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hi Lili,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

Definitely shop here again

Great deals delivered on time very happy great experience

3 July 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order, great discounts, arrived as expected.

20 June 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Reliable

The company sells vitamins etc from USA not available here in Sweden, but make it all work as though they did. Very impressed, 4th order now.

27 June 2024
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

The best vitamins thats why I order…

The best vitamins thats why I order from you all the time 👌

9 June 2024
Unprompted review
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great quality products and often on…

Great quality products and often on promotion which is helpful. Quick delivery and communication. Easy to repeat order. Thanks!

26 June 2024
Garden of Life UK logo

Reply from Garden of Life UK


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
Garden of Life UK logo

Reply from Garden of Life UK

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

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