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gardensleepers.co.uk Reviews 

1,155
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordering online is entirely simple, and deliveries consistently arrive promptly on the requested date with great care. Consumers truly appreciate the sturdy quality of the raised bed kits, noting that they are exceptionally straightforward to assemble and look fantastic in the garden. However, some people mentioned occasional issues with the timber, noting that a few sleepers arrived slightly warped, split, or twisted. A few other people also felt that delivery challenges occurred, such as couriers changing scheduled dates or failing to arrive properly. Despite these minor setbacks, most buyers remain satisfied with their overall purchases and final garden results.

What people talk about most

Product

Consumers find product to be a reliable and high-quality choice for garden projects, frequently praising the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the timber is solid, heavy duty, and... See more

Service

Clients share positive opinions on service, frequently praising the excellent support and straightforward... See more

Order

Customers consistently note positive experiences with order, highlighting that the online process is simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sleepers are good and sturdy and make substantial raised beds, strong enough to sit and stand on for plant maintenance. They were cut accurately and all the bits and pieces needed were included. O... See more

Rated 5 out of 5 stars

Just exactly what was needed, ordered and delivered as required. Simple process from start to finish. Great product and great delivery, cost wise very competitive and delivery thrown in which was unco... See more

Rated 5 out of 5 stars

Easy to order and arrived on time. Fairly heavy sleepers but easy to assemble. Did pilot holes for fixings before driving home with cordless drill and provided fitting for long screws. All very firm w... See more

Rated 5 out of 5 stars

Good delivery, driver was excellent. I appreciated the way the sleepers were packed. I was able to tilt them into my arms and carry them without having to bend to lift them. This made a huge differenc... See more


Company details

  1. Landscaping Supply Shop

Written by the company

Retailers of quality garden sleepers for garden projects and landscaping


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,155)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast delivery and good communication and a lovely product.

Fast delivery and good communication. Really easy to assemble. They were built in an afternoon and then filled with topsoil and mushroom compost. They are in our sunny front garden getting admiring glances. They are full of delicious vegetables.

5 July 2025
Unprompted review
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Good afternoon Kitty,

Thank you so much for your kind feedback and the photos of your raised bed.

We shall post them to our customer gallery shortly! Your front garden looks amazing.

Best wishes,
-- Peter
Founder
Garden Sleepers Ltd

Rated 4 out of 5 stars

Good service

The only reason I haven’t given 5 stars is because I was expecting the holes to be predrilled in the sleepers. Everything else was perfect.

31 May 2025
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Hi Clare,

Thank you for your feedback and I'm pleased you're happy with product.

The self-driving screws negate the need for pilot holes - they are meant to be driven straight through with no pre-drilling required.

Best wishes,

-- Peter
Founder
Garden Sleepers Ltd

Rated 3 out of 5 stars

Not bad but not great

The sleeper beds look OK, but for the money paid, I would have expected them to fit squarely and they don’t. It isn’t noticeable to anyone but me (because I put them together). I also had to rotate some of the lengths as they were damaged.

25 May 2025
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Hi Danny,

Please could you send us photos showing the issues mentioned? This isn't normal so we would like to investigate and put things right.

Many thanks,
-- Peter
Director
Garden Sleepers Ltd

Rated 5 out of 5 stars

Quick delivery

Quick delivery. All parts present. Easy instruction video. Able to make up very quickly. Looks good and is robust.

8 May 2025
Rated 4 out of 5 stars

Happy with our raised bed

Sleepers are great. Built the raised bed without too much trouble. Marked down one mark purely because drill adaptor for the bolts wasn’t included with the kit as it was said it would be so had to go buy one separately.

7 May 2025
Rated 5 out of 5 stars

Return customer

Used garden sleepers before and should I require more garden sleepers will be my first port of call. The product is just what I expect it to be and the delivery service is very reliable.

1 May 2025
Rated 3 out of 5 stars

The planter is OK but the shipping…

The planter is OK but the shipping method was downright dangerous. The kit was almost vertical to keep it within the 'footprint' of one pallet, but this make it tall and really unsteady during unloading. If I hadn't helped the driver, the whole lot would have toppled off the tail-lift.

26 April 2025
gardensleepers.co.uk logo

Reply from gardensleepers.co.uk

Good afternoon Steve,

Our raised bed packaging is carefully designed to be safely tail-lifted off by one driver with no help from the customer required.

Thousands are delivered this way in season so I'm unsure where the issue was with your particular delivery but I can only apologise if you felt the driver needed assistance; unless it sustained damage at some point through the courier, it should have been entirely safe to deliver on the day.

Best regards,
-- Peter
Founder
Garden Sleepers Ltd

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