Garden Wildlife Reviews 

521
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the items, noting that plants and furniture consistently arrive in sturdy packaging and perfect condition. Buyers also appreciate the fast and efficient delivery service, praising drivers for being friendly and helpful when dropping off heavy items at customers' homes. Some people were dissatisfied with occasional delivery delays, mentioning that certain orders took several weeks or even months to finally arrive. Others also noted occasional issues with damaged packaging, missing components, or products arriving with minor manufacturing faults that required extra effort to resolve.

What people talk about most

Product

People report positive experiences with product, frequently praising the high quality and healthy condition... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising super fast shipping, helpful... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the healthy condition of... See more

Order

Clients share ambiguous opinions on order, as while some reviewers praise seamless online purchasing and fast... See more

Service

Customers felt high satisfaction with the service, praising helpful relations and fast, efficient delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the pa... See more

Company replied

Rated 5 out of 5 stars

As always garden wildlife gives a great service. Well packaged plant and no damage in transit. Quick in posting the plant off. Streptocarpus plant Celebration was in bloom with a lot of flower stems... See more

Company replied

Rated 5 out of 5 stars

Ordered Galanthus S. Arnott bulbs. When they arrived they were big healthy bulbs in bud and are now (a month later) flowering. Slightly confused to receive a text from DHL telling me my parcel from J... See more

Company replied

Rated 5 out of 5 stars

The plants arrived very quickly with care instructions which are very helpful. They arrived in perfect condition, very healthy. One or two were producing flowers which have now opened with beautiful... See more

Company replied



Company details

  1. Garden centre

About Garden Wildlife

Written by the company

Garden Wildlife was set up to source and supply great products to help UK gardeners attract more wildlife.

Many species of UK wildlife need as much help as possible and we see our gardens as the perfect oases to give them that help.

Whether you want to attract birds, butterflies, bees, hedgehogs or micro-invertebrates we'll be able to help you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(521)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product which arrived when…

Good product which arrived when specified by friendly delivery driver.
Text update about delivery useful.

21 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Chris, I'm very pleased to hear you had such a good experience with our delivery service!

Rated 5 out of 5 stars

Quality rose & quality service

As described rose, delivered in perfect condition and quickly.
Quality service

21 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Joanie, so glad to hear your Rose arrived exactly quickly and in perfect condition!

Rated 5 out of 5 stars

I needed 40 more bulbs to finish my…

I needed 40 more bulbs to finish my planting scheme and I needed to plant quickly. As soon as I explained this to the company they sent the bulbs onto me literally the next day. The bulbs were packaged very well and are very good quality. Will use this company again 😀

13 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review, I'm glad we were able to get this sorted for you so promptly

Rated 5 out of 5 stars

Really great all round

Great price, fast delivery and good packaging, what more could I ask

7 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sara, thanks for your review, I'm glad you are so happy with your order

Rated 5 out of 5 stars

Great size bulb

Arrived safely, well packaged and very quickly. Super sized bulb. Recommended company to buy from and would happily buy from again, thank you 🙏🏻

6 November 2025
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Reply from Garden Wildlife

Hi, thanks for your review, very pleased to hear you are so happy with your bulbs!

Rated 1 out of 5 stars

You sent me te wrong item

You sent me te wrong item. You ave been responsive to my contact c you and are trying to resolve te issue.

3 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi William, I have just checked this and it looks like this has now been resolved for you, if there are any further issues, please reach out to us at sales@gardenwildlife.com

Rated 5 out of 5 stars

Well done.

Promptly delivered courier came to the door and delivered as promised.

3 November 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi, thanks for your review! Glad to hear the order arrived quickly and in good condition.

Rated 5 out of 5 stars

Will use again.

Will use again.
My plants arrived on time and were healthy.
Outer package was damaged but due to inner protection all was fine. Products were not a bargain, but they could supply what I was struggling to find.

31 October 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Kevin, thanks for your review, I'm happy hear the packaging was able to protect the plants so they arrived in good condition

Rated 5 out of 5 stars

Perfect

Perfect. Fast . Good price. Clear planting advice.
A polite and prompt request for clearer delivery instructions.

28 October 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Valerie, thanks for your review, glad to hear we were able to give some good advice

Rated 5 out of 5 stars

It was a good size plant it came packed…

It was a good size plant it came packed very well so arrived in good condition and promptly

24 October 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Sylvia, thanks for leaving a review, I'm happy to hear the order arrived quickly and in good condition

Rated 5 out of 5 stars

Crocus Queen Bee.

Bulbs received quickly and safely.

23 October 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Michael, happy to hear your Crocus arrived quickly and in good condition

Rated 5 out of 5 stars

Easy to put together....

I'd ordered the Ascalon Blaisdon Arbour, ordering on website was straight forward no probs. Email communication good. Delivery was via FedEx, text/email updates from them were good and left the package where I'd asked.
The Arbour was well packaged in a sturdy box and plenty of bubble wrap, came with 2 spanners. I am a 60 year old woman and was quite capable of putting the arbour together myself.
I am very happy with my purchase and would purchase from this company again.

7 October 2025
Garden Wildlife logo

Reply from Garden Wildlife

Hi Michelle, thanks for your review! We're so happy to hear your arbour came quickly and was so easy to set up!

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