Gardiner Motors UK Ltd Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Done a brilliant job on my GLA 250. From booking in to collection including courtesy car provision - all done to a high level of satisfaction. Would highly recommend should you be unlucky enough to ha... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service. Very understands and happy to help in any way they can.

Rated 5 out of 5 stars

Probably the best garage I've ever dealt with! They did a complete restoration on my 32 year old MX5 [a bit different from their usual accident repairs] and gave it their very best attention. It too... See more

Company replied

Rated 5 out of 5 stars

Asked a few places if they can replace a 12V battery in an electric car, and no - go to the dealer was the advice. Well, Mercedes quoted me £300 for a service which included the battery replacement, c... See more

Company replied

Company details

  1. Vehicle repair shop
  2. Car Body Shop

Written by the company

We pride ourselves in a quality repair and service in every aspect of vehicle body repair. We are grateful for any feedback on Trustpilot or give us a call if you like on 01933 229062


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Parking scrape repair Booked my car in for repairs to front…

Booked my car in for repairs to front nearside corner following a minor altercation with a parking bollard. Staff kept me informed of progress throughout and the finished repairs were undetectable. My family have used Gardiner Motors several times in the past and have always been very happy with their standards of workmanship and customer service. Would recommend this company wholeheartedly.

8 September 2025
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks for your kind words, glad we could help and everything is all good. You are more than welcome back anytime .

Rated 5 out of 5 stars

Absolutely Brilliant!

Asked a few places if they can replace a 12V battery in an electric car, and no - go to the dealer was the advice. Well, Mercedes quoted me £300 for a service which included the battery replacement, considering the only other item on the menu was a pollen filter I politely declined. Emailed Kevin at Gardiner Motors (they have done an insurance work on my car earlier this year) and he said - sure, pop in. So I did - they have done an excellent work, including plugging in the diagnostic unit, etc. The biggest surprise was that they didn't even charge me for it! Despite me insisting. Without a doubt the best garage experience I have ever had. So much so, I sent a custom retro sweets box to the guys - I hope at least some of you have a sweet tooth :) Thanks again! David

18 September 2024
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks for the awesome review and especially thanks for the sweets, they went down very well with all of us. It was an easy straight forward job so it was no bother at all.
Always happy to help if you need us again. Regards from Kev and the team at Gardiner`s

Rated 5 out of 5 stars

It is a wonderful place to do the Car…

It is a wonderful place to do the Car body works. Mr.John was very helpful & the way he handled the matters is amazing, all the staff members are very friendly and they did the body works on my car (VOLVO S90) as per the scheduled time and gave me the car back on time as agreed. Their price is very reasonable. I would recommend this place for others as well. I am very happy to give them a 5* rating or above. Please keep it up your service like this always.

15 April 2024
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Thank you very much for the great feedback, you are welcome back anytime, glad we could help. I have passed your comments on to everyone here. Many thanks once again from all of us at Gardiners.

Rated 5 out of 5 stars

Friendly customer service no problems…

Friendly customer service no problems at all resprayed my golf . Very good job looks brand new 👍. Thankyou so much … David.W

7 February 2024
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks for the great feedback. You have a very well loved and looked after car so glad we could help. Cheers from all of us.

Rated 5 out of 5 stars

Fantastic job from start to finish

Done a brilliant job on my GLA 250. From booking in to collection including courtesy car provision - all done to a high level of satisfaction. Would highly recommend should you be unlucky enough to have a bump or scrape (or 2!!). Repair was done on time without any problems - all electrics/cameras/sensors/paintwork perfect. 5 star

5 December 2023
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks for the kind review, you are welcome back anytime. Glad we could help and everything was good. Thanks again from all the team at Gardiner Motors

Rated 5 out of 5 stars

Probably the best garage I've ever…

Probably the best garage I've ever dealt with!
They did a complete restoration on my 32 year old MX5 [a bit different from their usual accident repairs] and gave it their very best attention. It took a while, but the best things can't be hurried, especially with the amount of care lavished on it.
It was a real treat to experience personal attention from a company that really knows how to look after it's customers.

7 November 2023
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks for the great review John, we are glad we could help with your pride and joy and happy we could made it look great again. You are of course welcome anytime. Enjoy the car when the weather is good. Regards from all at Gardiners

Rated 1 out of 5 stars

Do not use Gardner Motors

Couldn’t even give this terrible company 1 star. 9 months to repair simple crash damage, Constantly lie blaming delays on back order parts. They even scratched my car, broke the roof blind & smashed dashboard changing headlining. If your insurance want your car to go here do not let them or you will regret it !

1 September 2023
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

This review has been reported to the insurer and Trustpilot as slanderous and personal comments are not take lightly. Mr Walpole feels he can bully and abuse female and male staff with aggresive language which is not tolerable. He is not welcome any where near our premises. Mr Walpole forced our staff to release his vehicle in-complete and was advised this in writing, to which he signed a disclaimer. All accusations against us are non-sense and will be dismissed.

Rated 4 out of 5 stars

All fine

Car now back in pre crash order

3 August 2023
Unprompted review
Gardiner Motors UK Ltd logo

Reply from Gardiner Motors UK Ltd

Many thanks, sorry about the issues but glad we could resolve them. Regards, Kevin

Rated 5 out of 5 stars

My vehicle was picked up at the…

My vehicle was picked up at the accident scene and delivered to Gardiners immediately.
They kept me updated constantly with every step of the repairs.
The staff especially reception were friendly and helpful. Many thanks

10 August 2022
Unprompted review
Rated 5 out of 5 stars

A great all round customer service

I've just picked up my car earlier than expected as I know parts can be on long delivery times and am delighted with the communication and standard of the work carried out by Gardiners.
Gemma and Kim on reception were excellent throughout and I was delighted to meet the owner who had a total knowledge of the repairs carried out on my car.
Thank you for a great all round 5*customer experience.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

I have just got my vehicle back after…

I have just got my vehicle back after what were quite extensive repairs and I am really pleased with the quality of the work carried out. The vehicle looks as good as new and there is no evidence of it ever having been repaired. Fantastic.
Moreover, for no fault on Gardiners part there was quite a delay in getting one of the parts from the supplier and during this time I was kept up to date weekly with progress. The staff dealing with this were really helpful efficient and sympathetic. Another 5 stars here***** Thanks Gardiners

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!!

I’ve always taken my cars to Gardiner Motors, I have a really bad habit of scraping kerbs and posts. 😬😀 always received Excellent service, friendly staff, communication is exemplary, car always returned professionally and immaculate.

4 January 2022
Unprompted review

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