Garolla Reviews 

I had my garolla garage door fitted today,Paul did an amazing job,professional,friendly and very pleased with the results .

Three months ago I called this company for a new roller garage door. The suveyor came and measured everything and went away. The surveyor did not highlight anything. Few weeks alter the engineer came with the door and he measure again and said the door measurement are not ok and went away. Another engineer came on 22 July and he did not try and fix the door. He said it got to be plasetered. I called the company on23 July and spoke to Andy and he said someone will ring me within to or three hours. Nothing happened and I rang aroung 4:00 pm and spoke to Andy and he said he will investigate and get back to me. It is shame this company behaving badly

Installation engineer was friendly and professional. The installation went well and the quality of the door appears to be good.

Excellent from start to finish. Can’t fault the service I experienced from enquiring online to the fitting. Very simple. Everything explained at each stage and the fitters were on time, professional, tidy and friendly. Brilliant.

Ease of ordering, communication with the relevant parties, the fitter Chris Hammett was amazing, fitting and finishing touches to the highest standard

We had 2 garage doors fitted, about 1 and half years ago, one of the doors has stopped working.

I have tried to call multiple times to report this and get this fixed under warranty, however I can get thought to anyone.

I have since then called the guy who installed the doors. He has told me he left the business due to the amount of failed doors he was being called back to. He told me Gorolla had been supplying poor quality motors to the doors, they are also not replying to people and not fixing the doors.

We went with Gorolla as they seemed to have a good reputation, turns out not to be the case.

I will keep trying Gorolla as it will cost me hundred of pounds to fix this if I have to pay for this.

Gorolla if u read this please get in touch.

The door is corroding after two and half years ,been told by the company that we live to close to the sea and we didn't wash the door enough . Now when I purchased the product nothing was mentioned about living two and a half miles from the sea ,and it's not actually the sea it's an estuary. So there 5 year warranty that covers everything including all weather elements is a lie , we have been told that we can pay for a new door but what's the point as you won't repair on your warranty. So a bad company even worse warranty cover so have advised people not to buy there product. So overall a terrible company terrible aftercare and a shoddy product if I could give minus stars I would

Garolla have an AI whattsapp which is totally useless & just sends you round in circles !!!! So i made telephone enquiry but they dont answer !!! Tring to report a door that doesent close that has already been repaired & failed again after 5 uses !!! I think i would offer zero stars if possible !!

Amazing job by Peter the door looks brilliant a very professional job. Took time to make sure everything was right and communicate how to look after the door etc.

Turned up on time Mike was sound and cleaned up

Louis Walker TSE was quickly and professional about the work. Explained everything and tested to my satisfaction. Top job. Thank you

I have my broken garage door replaced with Garolla titans. The whole process was super easy. Survey was done by an expert and I’ve got a very competitive quotation. The door is manufactured by the company and it arrived 2 days before installation. It was well installed and the old garbage was being taken care.

Excellent service from the initial quote to the fitting. Choosing the door was simple with a good selection of colours. Really happy with the end result.

From the initial call into Garolla, Mark coming to measure up and finalise the order to Nathan Laffar and Ethan Hadley installing the new door the service was superb.

They finished at a decent pace and the installation looks fantastic, cleared up completely once finished and gave a quick walkthrough of the features, remotes and guarantee details.

Would definitely recommend, to be more specific I already have!!

Decided to replace my up and over garage door with a roller door to give me a little extra width. As two of my neighbours used Garolla I decided to go with them too. I am pleased to say I wasn’t disappointed. Around three week lead time and the installation was completed on the date I was given. Excellent installation by Owen who had to overcome a couple of snags and was all completed to my satisfaction. I would certainly recommend Garolla

From survey to fitting, Brilliant, excellent all round. ⭐️⭐️⭐️⭐️⭐️

Thought to be a good company so placed an order.
Fitting efficient and pleased with the door and the operation until recently.
Reported a problem and have had no contact from the customer service team to arrange a visit.
Four occasions I have had to ring, to be told the same thing, that they are trying to source an engineers appointment and will call back but never do!
Shame because up until this point I have been very pleased, even recommended to a neighbour who has since had two doors fitted.

28th today
Had a call from the call centre in response to a call back request this morning the same waffle as previous conversations, still no engineers appointment 18 days after the original request.

Ray Lowe was brilliant! He identified the problem very quickly and replaced the motor which was faulty and fixed the door back together . He then asked me to check the door which was then working perfectly. We are really pleased with the service we received. Thank you.

Easy to contact, they kept me well informed of the date of survey, the person who came out was very professional, booked garage door which again was fitted on time kept me aware, fitted by a very professional engineer and am very happy with the process from start to end .