gas-elec Group Reviews 

182
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... See more

Rated 5 out of 5 stars

Huge shoutout to Dave - absolutely great guy! He came to do a regular inspection, however he noticed that our boiler hadn't been serviced in a while, so he did an entire service instead! Honestl... See more

Rated 1 out of 5 stars

They’ve charged me for a different (more expensive) service than the one they were instructed for, with no explanation. Beware!

Rated 5 out of 5 stars

Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... See more

Company details

  1. Property management company
  2. Boiler supplier

Written by the company

gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.


Contact info

4.0

Great

TrustScore 4 out of 5

182 reviews

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4.0

All reviews

(182)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT SERVICE

Kevin is always professional and polite. he arrives on time and does an excellent job in no time. highly recommended.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

In regards to your engineer Kevin Crockford.
Fantastic service. Punctual , polite clean and efficient.
No inconvenience whatsoever.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Denis always turns up when promised and gives you some notice with a prior phone call. Very pleasant and reliable too. Thank you

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Gary McGowan came out to service the…

Gary McGowan came out to service the boiler and complete a Gas Safety certificate. He was punctual, friendly and helpful! I would thoroughly recommend Gas Elec based on my visit from Gary.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Always punctual, friendly and helpful. Great advice and great service provided. Would highly recommend.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Good Service

Decent guys who were in and done quickly. Tidied up after themselves and made sure the aniamls in my flat weren't too distressed by their noise and tools.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Denis

We had some boiler challenges recently and the gas elec guys were superb. Denis in particular has been fantastic. Always on time and provides a full professional service while being really friendly.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great job

Marcus was very professional and caring about the general maintenance not only of the boiler but also the radiators, giving simple advices that work effectively. Definitely recommended.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

No gas from this gas engineer.

The gas engineer was brilliant he called on arrival. He showed me what had been done and explained everything. He was very pleasant and knowledgeable. He was well mannered and polite he did a thorough job.

5 March 2024
Unprompted review
Rated 1 out of 5 stars

Melted Wiring not found on electric report!

I brought a house and moved in in late november. In September 2023 the Gas-elec group did a 'survey' of the property for the gas and electric saftey. The report was poor, missed photos and this was after them delaying the survey. I would not be writing this but i have been having some work done. And have found out that the bathroom wiring was melted! This should have been picked up in the report and it is a very real fire risk! This company is doing a poor job

22 September 2023
Unprompted review
gas-elec Group logo

Reply from gas-elec Group

Hello Bodean,
I am really sorry to hear you have received poor service from us.
If you email me @ sales@gas-elec.co.uk, I will look into this and get back to you with a speedy response.

Nick

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