I had my boiler fitted 2 years ago and all been fine up until recently. It was only when my thermostat stopped working and telling the boiler what to do i realised what an error i had made. I h... See more
Company replied
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I had my boiler fitted 2 years ago and all been fine up until recently. It was only when my thermostat stopped working and telling the boiler what to do i realised what an error i had made. I h... See more
Company replied
Had a solar PV system installed by Solar Fast (part of Gas Fast). Their sales rep Lee was fantastic - answered the hundred questions I had. Quote was much more competitive than the 3 others I sourced.... See more
Company replied
Amazing and great service from gas fast, engineer arrived on time, calling before he would come, very friendly and quick, answered are questions and queries about radiatiors. Will always use them neve... See more
Company replied
Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives... See more
Company replied
We specialise in quick and thorough A-rated boiler installation, servicing and repair.
Unit 1 Saville Road, wf10 1pe, castleford, United Kingdom
Had our new boiler fitted yesterday
The sales rep James explained everything and all the options available took photos as to pass to fitters .2 great lads turned up, never stopped all the time they were here, kept us informed on everything they were doing, explained how all the control's worked
They cleaned as they went and left no mess or any water on any floor after changing all valves
Thanks again Gas fast
Will recommend you anytime

Reply from Gas Fast
From start to finish was very professional and speedy. Definitely recommend.

Reply from Gas Fast
14439
Gas Fast have provided an excellent and efficient service since the first point of contact. The sales person and surveyor communicated with me very well to ensure they provided my home with the correct installation and that all my requirements were fully met. The installer arrived early and literally worked non-stop, all day and left late to ensure the install was completed in a most timley manner. Customer services even telephoned me to ensure I was happy with how the installation was going during the install. The fitters level of workmanship and knowledge was outstanding which was clearly reflected in his work and the effort he took with even the smallest details of the install didn’t go un-noticed. He kept my house clean and tidy throughout even though a lot of it is more like a building site at the moment. All my carpets were protected with plastic sheeting and all rubbish and old appliances were carefully removed and taken away at the end of the install. I would definitely recommend this company to others as my experience has been an excellent one.

Reply from Gas Fast
Order number 15053,
When the Rep came to the house to give us advice on the Boiler and Energy Saving he Explained it Very Well so we both could understand Everything. We accepted offer and couldn't believe how quick your Service was to getting it put in Next Day . He made us both feel at Ease and have to say What a Lovely Polite and Friendly Guy he was. He didn't push us into anything it was all our decision. The Engineer came and Fitted the Boiler and Explained how to use the Boiler and the Halo Thermostat App. He Cleaned up after himself and was Very Polite and such a Lovely Guy.. Would definitely recommend this Company to others

Reply from Gas Fast
Top of the range service and excellent installers of our boiler 15061

Reply from Gas Fast
I had a boiler fitted today the work that was carried out was of excellent standard Ash was very efficient and friendly.Great job!!!

Reply from Gas Fast
15058
I’ve been very impressed by all aspects of the service provided by this company, from the initial phone calls, the visit of the representative who told us in detail about what was on offer, to the final installation. Everything has been conducted with professionalism and courtesy. I would have no qualms in recommending them to anyone thinking about changing their boiler.

Reply from Gas Fast
15041
These guys have a really slick operation. We received a card through the door offering government help with a new boiler - no surprise to find that I dn't meet the criteria - so really this was just a way of getting in the door.
However, the salesman was friendly, knowledgable, and gave me plenty of time to make up my own mind. And a few days later they came and installed my new boiler.
The whole experience was extremely efficient, the engineer was friendly, professional, seems to have done a good job, took care to cover up my carpets when needed, and took the old boiler away - no fuss, no mess.
I think, looking back, that maybe I should have taken more care to read the 1* reviews and check out the market for alternatives. However, my experience with GasFast has been a good one; they have been courteous, professional and efficient, and I am very pleased with my new boiler.

Reply from Gas Fast
Excellent fitters replacing old system totally professional and no mess at all.

Reply from Gas Fast
Very helpful and professional engineer who gave welcome advice on how to save on our gas bill

Reply from Gas Fast
15034 From sales to installation had no problems polite and efficient
Next day installation the guys were great tidy an polite thank you

Reply from Gas Fast
Great Company. Never had a problem with boiler since they fitted it. Easy to contact and get advice. Latest boiler yearly check went with no problems, done by engineer Ash, very professional and gives advice if asked anything. Would recommend Gasfast to anyone. Mr B

Reply from Gas Fast
Overall great service from the sales visit to the completed installation. The sales visit was informative and non pushy. The service department were always on hand to answer questions and ensure everything went smoothly. The installation was exactly as described the fitters were polite and efficient and did a first class job and ensuring everything was explained before leaving. First class and definitely recommend

Reply from Gas Fast
Very good service and the fitters where very polite and left no mest behind.

Reply from Gas Fast
From initial phone call, to installer i have found, polite and good communicators.
Changed day of installment to suit me. Order completed bank holiday, new boiler fitted 3 days later. A positive experience.

Reply from Gas Fast
14967
Brilliant service from start to finish which took roughly about 30 days. It would have been quicker but we were away on holiday. Boiler fitted and working in a day. Friendly service. Listened to what we wanted and delivered.

Reply from Gas Fast
Overall, good experience. Engineer was really helpful, experienced and did a good job. Salesman was helpful in explaining what the problems were with our current system. Our system now is much better than before :-)

Reply from Gas Fast
Gas Fast installed my new boiler. We went from a back boiler to a combi boiler. Had the boiler a few weeks now and it's great. Sales person missed taking pictures of our roof so location of new boiler had to be changed. The plumber used was good, but it was a contracted out job and he lived two hours away.
Overall happy with what I've got. Only took a few days after the sales visit to get it installed.
I've got 10yrs warranty and call outs, which is the main reason I went with Gas fast and no call out charges.

Reply from Gas Fast
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