GasPart Reviews 

210
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that ordered parts arrive promptly, safely packaged, and exactly as described. Many consumers also find the online platform very straightforward to use for locating correct boiler spares at highly competitive prices. Some people also felt that the customer support team was extremely helpful and knowledgeable during phone conversations. Buyers consistently recommend these dependable services for anyone needing quick replacement components to repair their domestic heating systems. Reviewers frequently mention saving money while receiving top quality original manufacturer items without any delays.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt arrivals.... See more

Product

Customers consistently note positive experiences with product, highlighting that the correct items arrive... See more

Service

Customers had positive experiences with service, expressing strong satisfaction and willingness to return.... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning great deals and competitive rates for... See more

Order

Reviewers express high satisfaction and positive feedback about their order experiences. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered this Remeha Service Kit at the suggestion of our Gas Safe guy, who'll be here to give the boiler its annual service in a few weeks. The boiler's 'getting on a bit,' so it's relief to know th... See more

Rated 5 out of 5 stars

I needed a replacement bottom panel for my Worcester Bosch boiler. Gas-part site was easy to navigate. Order details clear and concise, speedy delivery and well packaged. Will definitely use this comp... See more

Rated 5 out of 5 stars

Found the genuine part I needed on the website and got it delivered by 11am the following day. As a result it prevented British Gas from condemning my boiler which will probably last another 25 years... See more

Rated 5 out of 5 stars

Ordered replacement dials for my boiler after Screwfix had messed me around by cancelling my order. They were delivered speedily and as described. Would defo use again! Thanks!


Company details

  1. #9 of 75 best companies in Heating equipment supplier

Written by the company

GasPart is the leading supplier of bespoke boiler service kits officially supplying genuine replacement parts for all leading domestic and commercial boiler manufacturers. We are the key supplier to many heating engineers and maintenance companies.


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

74 reviews in the last 12 months

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Rated 3 out of 5 stars

Postage was slow compared to other…

Postage was slow compared to other heating spares companies

25 June 2025
GasPart logo

Reply from GasPart

Thank you for your feedback.

Your order was placed on the evening of 23rd June, after our cut off time for same day dispatch and was delivered on 26th June, two working days later, within the 2–3 day delivery option selected at checkout.

Quicker delivery options are available at checkout if you need items more urgently. If there’s anything else we can help with, please feel free to get in touch.

Best regards,
GasPart Team

Rated 5 out of 5 stars

Easy purchase

I needed a replacement bottom panel for my Worcester Bosch boiler. After consulting their web page, I identified the correct part and placed my order, which arrived 48 hours later. I noted how well the item was packaged to protect it in transit.

2 June 2025
Rated 5 out of 5 stars

Ordered Friday

Ordered Friday, delivered Saturday, fitted Sunday!
Can't get better than that with reasonable prices for parts & delivery!
Will definitely recommend & use again.

2 May 2025
Rated 1 out of 5 stars

Still not received

Still not received ......

Part 2 - it was received eventually the delay was due to not enough postage being paid so was not the fault of royal mail

9 April 2025
GasPart logo

Reply from GasPart

Hi,

Thank you for your feedback and we're sorry to hear there was a delay with your delivery.

We’d like to clarify that your order was dispatched on time and the delay was due to an issue with Royal Mail, which was unfortunately beyond our control. We did reach out to you after seeing your review and we're pleased to see it arrived the next day.

We’re always here to help and encourage customers to get in touch with us directly if there are any issues and we’re happy to assist quickly wherever we can.

Kind regards,
GasPart Team

--Update--

We did try to reach out via email to explain what we believed might have caused the delay but we didn’t receive a reply.

Recently, Royal Mail increased the weight limit for Large Letter items from 750g to 1kg. We sent the item using the updated 1kg allowance but it seems Royal Mail may have flagged it as overweight even though it was within the correct limit.

Apologies for the inconvenience and thank you for your patience.

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