Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online marketplace
- Energy Equipment and Solutions
- Energy supplier
- Green energy supplier
- Price comparison site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didnt link everything correctly
13 April 2026
Reply from Gatby
Julia, we’re really sorry this didn’t come through correctly — that’s definitely not the experience we want for you. We’d love to take a closer look and make sure everything is properly linked and working as it should. Please reach out to us at support@gatby.com or (713) 581-6553 and we’ll get this sorted out right away.
Super helpful and easy!
Gatby made it super simple to compare plans and choose one that is best for me.
15 April 2026
Reply from Gatby
Love that you found your perfect fit without all the usual back-and-forth 😊 Thanks for the kind words!
Easy to make it
13 April 2026
Reply from Gatby
Masaharu, that's what we're after - glad we made it straightforward for you! ✨
Well this is my first time I haven’t…
Well this is my first time I haven’t really got to experience it yet just moving in but I will come back and give a review once I have experience the company.
13 April 2026
Reply from Gatby
Linda, we're excited to hear how it goes once you're settled in - thanks for signing up with us, and feel free to reach out anytime if you need anything 🏡
Reply from Gatby
Jennifer, we love how fast you got through it - that's exactly the point! ⚡
They are reliable and great work very fast for you
They get you the cheapest price for your budget a very proud believer
12 April 2026
Reply from Gatby
Eric, that's what we're all about - finding you the best rate without breaking the bank 💪 Thank you for the kind words!
My son set up the account for me
My son set up the account for me. The price was a factor. Also, he is an experienced user.
11 April 2026
Reply from Gatby
Carol, we love that your son could get you set up and that the rates made sense for your household 💙
Reply from Gatby
Itzell, that's exactly what we're going for - thanks for trusting us! 🙌
Reply from Gatby
Mohamed, that's wonderful to hear - we're working hard to keep it that way 💡
Amazing experience
Amazing experience! No time waste and got cheaper service. 100% recommend.
9 April 2026
Reply from Gatby
Taiwo, you nailed it - no hassle and better rates is exactly why we built this 🔥 Thanks for the recommendation!
Easy to apply and set up account.
9 April 2026
Reply from Gatby
Carol, that's music to our ears - thank you for giving Gatby a shot! 😊
Quick and easy
8 April 2026
Reply from Gatby
Tanya, that's exactly what we're here for - thanks for the kind words 😄
Reply from Gatby
Marissa, that's the dream right there - thanks for choosing us ⚡
Excellent Experience
very easy to navigate and clear directions.
Easy to follow and took no time at all to get things set up.
7 April 2026
Reply from Gatby
Appreciate you taking the time to share this, Melissa - that's exactly the kind of experience we're building toward 👏
Reply from Gatby
Angelina, we're so grateful you found exactly what you were looking for - affordable rates without the confusion 💪
Very easy to set up
6 April 2026
Reply from Gatby
Melissa, so glad we made it simple for you 😊 That's exactly what Gatby is all about.
Easy to enroll !
7 April 2026
Reply from Gatby
Alejandro, that's exactly the point - we're so glad enrollment felt painless for you 🙌
Very easy to use and navigate
Very easy to use and navigate. Everything was explained in an understandable manner and easy to sign up.
7 April 2026
Reply from Gatby
Kaylynn, thanks for taking the time to share this — we built Gatby to be straightforward, and hearing it landed that way means everything ✨
Quick and easy with great price.
6 April 2026
Reply from Gatby
Linda, that's exactly what we aim for — thanks for choosing Gatby 🔥
No issues found what I needed
4 April 2026
Reply from Gatby
Leslie, we're thrilled you found what you needed so easily 😄 What could we have done to earn that fifth star? Feel free to reach us at support@gatby.com or (713) 581-6553.
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