Gatehouse Bank Reviews 

Mohamed Fiaz was very patient , professional. To the point . Very simple methods to deliver info . Nice experience .
Highly recommended
Many thanks

Fiaz was my advisor and he was clear, concise, and straight to the point. He made the whole process very simple, and it turned out to be much easier than I expected. So far, the customer service has been excellent and I have no complaints. I would definitely recommend Gatehouse Bank — it’s a reputable institution, and with so few Islamic banks available, it’s reassuring to have a reliable option.

Completed on another property in Luton Alhamdulillah, Thank you gatehouse bank and Mohammed Fiaz as always efficient and reliable, would always recommend! We have now used Gatehouse bank on multiple occasions each time just as good

Mufassal Mohammed has been an amazing advisor who has advised and helped me through the process regarding underwriting and an offer. I was informed and updated throughout this process. And gave me the confirmation of offer. I am definitely recommending gatehouse to my friends and family.

This was our second mortgage application through Gatehouse Bank. Shazia was our mortgage advisor for both applications and was excellent in providing advice and support and we couldn’t recommend her enough!

SUPER SLOW. The legal things from the bank takes forever. The offer is valid for 4 months which is about to expire and yet they didn’t finish their legal work. EXTREMELY FRUSTRATING

My partner and I recently submitted a mortgage application through Gatehouse and received excellent customer service. Shaz was extremely helpful and made sure that everything was clear and was also incredibly efficient with everything. Can highly recommend.

My finance advisor Aisha Bibi was very helpful in helping me to create a much better finance plan than the one I originally was going to go for. She's very knowledgeable and provided a strong service and explained everything in sufficient detail.

I received the best customer service. Thanks to Fiaz.

A great big thank you to Shaz Essa for her professionalism and outstanding service. She is a pleasure to work with as always! 5/5 service

The Gatehouse Advisor Mohammed Fiaz was very professional and very polite when dealing with any questions and queries that I had. He went through everything in detail and made sure that I understood what was being said to me. Would definitely recommend and I’m happy with the service he provided.

We recently went through an approval process to buy a house and our advisor Mohammed Fiaz was absolutely fantastic. He was always quick in his email responses and took the time & effort to explain the technicalities of the product. My wife and I had a very good experience working with him on multiple calls. Gatehouse's process is very thorough and rigorous, but Mohammed made it streamlined for us. We would recommend Mohammed's services to anyone going through the home buying process.

It was GREAT using Gatehouse bank. Our finance adviser Shaz Essa was very Professional, helpful, kind and knowledgeable. She guided us through each step Through the process, explained everything clearly. Thanks a lot for her help and support. We are very grateful to Shaz Essa for her customer service.

I was referred to Rana, a direct advisor at Gatehouse to walk me through the steps until the application submission. She explained the whole process to me step by step, answered any and all questions I had no matter how small and silly they seemed and was extremely patient and kind in her mannerisms. She arranged calls with me based on timings that I had preagreed with her and worked with me around my schedule to get things done. She was never late for a call, and if I had been busy or forgotten to upload something in particular she made to remind me and call me multiple times to ensure that I did the task on time to speed things along for me. I really appreciated that from her the most. She was very respectful and professional in any and all dealings and gave me advice on anything I required advice on to make things more easy for me to understand. She simplified complex terms for me and made it all manageable especially for a layman. Furthermore, she responded promptly through email to any queries I had which helped keep my mind at ease so I wasn't wondering about things for long. All in all great and easy experience. Would highly recommend gatehouse bank to anyone thinking of it and especially Rana. Thanks Rana for all your help, you have made my first house purchase an easy and seemless process.

Great to work with Shaz when working through the application process as a first time buyer. Covered any questions , was clear and great commutation

I had a great experience with Rana Faza, my advisor at Gatehouse Bank. She was extremely helpful throughout the application process, taking the time to answer all of my queries with patience and clarity. No matter how many questions I had, she always responded promptly and made sure I fully understood everything. Her professionalism and friendly approach made the whole experience smooth and stress-free. I truly appreciate her support and would highly recommend her to anyone looking for excellent service.

I have been with them for quite a long time , since about 2022 and throughout our association I have found them to be excellent, not only with good savings rates but dealing with me personally. I am 88 now and cause them some problems which they deal with extremely pleasantly, patiently and of course efficiently. This is so important as I worry more now but I know I am in safe hands.

Suzette was excellent. Helped out with the mortgage app. Very easy and straightforward.

Initiallt had a convo with strideup, they were terrible. Gatehouse were much better.

Hamza

We've had a fantastic experience with GH bank. Shazia made the process very smooth for us and kept us updated throughout. She patiently understood our requirements in order to provide us with the best recommendation. Thank you very much!

Mohammad fiaz was very good and clear. Was our first process in buying a home and was made easy and clear. Would definitely stay with gatehouse for future