Gates Automotive Reviews 

My wife and I went to Gates of Woodford Green to purchase a Ford Focus and Ryan was extremely approachable and very helpful in understanding our needs. We got the car we wanted and had great customer satisfaction experience.

We went into our local Gates to source a Ford Kuga. Ryan quickly and efficiently understood our preferences and took us through the options available at the branch.uhfortunately, the one we wanted came up as just sold remotely! However, Ryan calmly sourced one at another branch not too far away of a slightly different shade, which I bought.
I was very impressed by Ryan's calm but super efficient demeanour. A young man with a class act!

My experience at Gates has been great, solely due to Ryan Brown. Nothing was ever too much for him, he went out of his way to help me find the right car for me. Endless weeks of discussions, car options, me being indecisive or not quite sure, he did not pressurise and met my needs, being kind, patient, polite and really authentic throughout! Thank you so much!!

I have had terrible history with gates, Ryan has completely restored my faith in your company. He is a lovely, polite young man who does not pressure whatsoever like many do. He treated myself and wife with the loveliest respect and answered all questions we asked ( even the silly ones) he is a credit to the company and he has made my upgrade journey very easy. Ellie fellows

Had a great experience with Ryan at Gates of Woodford. He was super friendly, relaxed and didn’t put any pressure on us to buy. He was helpful and knowledgeable about all the vehicles he showed us and gave us a good deal on our old car. Thanks for making it so easy Ryan.

Had a great experience over last week with Junel Ahmed. He was kind and understanding, took time to answer all our questions and support us to make the right decision when buying our new car. I felt safe and confident with Juhel. I was able to go away and make a decision in my own time, without feeling rushed or pressured. I would definitely recommend Juhel with support of advice on purchasing or hiring a vehicle. I will look forward to dealing with Juhel in the future.

Matt who sold me my car was incredibly friendly and nothing was too much to ask! He manage to match my budget and the communication throughout was great. Wasn’t the first time Matt sold me a car and it certainly won’t be the last as he has been amazing in all aspects and I am incredibly grateful for the service he has provided! Super friendly and all round really helped to find what I was looking for within my budget range and communicating throughout and staying past his shift to make sure I got the car. So appreciative! Thanks again Matt!!

Recently my car went in for a service and some work was identified as being required, which would be covered under warranty. Although obviously frustrating this was required, Gates Ford, Woodford made the process so easy from arranging a replacement car to keeping me updated as regards to the expectation on when parts would be available to fix the issue. I must say the staff are so friendly and helpful.

I can't convey enough how impressed both myself and my father were with the level of professionalism, knowledge, and honesty that Ryan Brown and his colleague showed us today. Five star salesmen. Even though on this occasion we did not proceed with the purchase they were not pushy in anyway and just wanted us to make the appropriate decision for us. 100% going to come back to them to purchase a car when we are ready.

Ryan Brown was so very helpful, not pushy at all, he listened to everything I said and found me the exact car i was looking for that fitted my budget. I'm very happy and will absolutely return to him for future purchases

Great customer service from the start, Sasha, was the sales rep and so friendly and helpful . She looked after us, can't fault how much Sasha did to help on the prices and tailored all the needs we wanted with getting the car ready for us. Really good customer service, thank you would definitely buy from Ford Harlow again.

From the moment I stepped into the showroom, I was greeted with great service from all staff members. It was clear that customer satisfaction is a top priority here. My car dealer, Juhel Ahmed, provided outstanding service. He made the entire experience very simple and easy for me, which I greatly appreciated as a customer.



There was a small hiccup when I accidentally paid too much deposit, but Juhel handled it with such professionalism. I got the refund back without any problem, all thanks to his attentiveness.



Moreover, Juhel ensured that my car was taxed and insured before I left the showroom, allowing me to drive away happy and without any worries. It’s these thoughtful touches that make a difference.



Dealing with Juhel has been an absolute pleasure. His expertise and dedication to service are commendable. I 100% recommend him and GATES FORD - Waltham Cross to anyone looking to buy a new car. They truly go above and beyond to ensure you leave with a smile on your face.

I bought a car from the branch and they kept it in service before I received it and after 4 days I bring it back to service because had issues. It didn't pass a 1 week. You go to the store and tell them to do something, but the contrary they did what they want it, I think my wife is a better mechanic then them... A quick advice: Think not twice but ten times if you want to buy it, and just buy it from online because you will have 14 days of change your mind, otherwise they tell you is not a toy if you want to return it(BECAUSE YOU HAVE REAL PROBLEM)

WARNING DONT TRUST THESE IMBECILES
sold me a new car failed to register and tax the vehicle I DROVE IT AROUND UNINSURED AS WASNT REGISTERED IN MY NAME (insurance requirement ) for TWO MONTHS!!! And they didn’t give a shi not a bit

We had the most amazing service from Ryan. He went above and beyond to help us out and got everything sorted so quickly would recommend Ryan if ever you go down to Gates Woodford

We was was in need of a car as soon as possible our old focus had given up Ryan at Wood Green was recommended to us .We wanted honest helpful guidance that would help us choose the right car for us ,Ryan done just that ,he also measured us if we had any problems with the purchase come back to him , after care is a rarety these days ,we will be recommending Wood Green Fords and Ryan onto friends and family .

Went to buy my first car today and was looked after by James Callow.

It is rare today to find car salesmen with integrity, in depth knowledge about their cars, and who really care about their customers.

He spent the time to talk through what I was looking for and made me feel comfortable with knowing what I was buying was safe and what I needed.

I really couldn’t recommend a team more professional than this. And walked away with the car I wanted! Highly recommend!

Fantastic customer service from Matt at Ford's Stevenage.
I visited ford to see what my options were as my PCP contract was nearer the later part and Matt explained the options I had.
He also assisted on looking for a car that suited my needs for me - explaining the options, what may suit or may not and in which I then ended up purchasing my new car! All paperwork was explained too in detail.

Overall a fantastic experience at Gates Stevenage and would highly recommend- especially Matt! Thankyou

Absolutely fantastic service.

I received a professional, trustworthy, honest, fair and friendly service from Gates Ford Stevenage and am very happy with my used Ford.

Pricing was fair and reasonable and their used stock seems to be well vetted.

I haven’t had any issues with my purchase so can’t comment on how any problems would be handled. However, the attention I’ve received, together with their years of good reputation gives me confidence.

I would wholeheartedly recommend purchasing a used car from them.

To Gates, and Steve particularly…

Thankyou.

From start to finish I was looked after and treated with respect by Shamari Simpson, and the process of buying the car and changing to a cherished plate was made very easy. She comes across as a first class salesperson. We were very happy with the service and the way we were treated. Joy and John Milner