Gatwick Expert Airport Transfer Reviews 17

On both occasions the drivers were ready when needed, professional and very helpful.We needed additional car seats,no problem. The cars were spotless. The experience was very pleasant and I would highly recommend the company

The other day I used their service and, to be honest, it was excellent. The price was very competitive, and they were punctual and professional throughout—highly recommended.

We also requested a car seat for a toddler, and it was exactly what we needed. The vehicle was clean and well-maintained as well.

Excellent service. Friendly and helpful.

On time, smooth journey, joyful conversation, has chairs for all ages (we have 5 under 6 years, so this can be a challenge). Extremely helpful with luggage and very professional and makes it all easy.

Always before time, clean and comfortable car, safe driving

We’ve been using Ali for our airport trips for a long time. For myself and family visits too. Always on time, with great communication on WhatsApp and a friendly, competitive service, and good driving (unlike other similar companies I’ve dealt with).

We have been using this taxi company for many years and continue to book them for all our airport journeys. Ali and his team of drivers are always punctual, reliable, super friendly, and communication is excellent from start to finish. As a family, we really appreciate that they provide car seats for our kids as well.

Highly recommend!

Great service, always punctual, polite, and very helpful drivers, specially baby seats available all the time. Highly recommend.

Ali is just 100% reliable and dependable, friendly and helpful . Wouldn’t use another company now .

Excellent and timely service. The car was neat and comfortable. Moreover, the driver was very polite and friendly. Loved the ride and good conversation.

Ali was fantastic! Early to arrive, super helpful (even after drop off he made sure we ended up in the right place), great driver, perfect vehicle. Planning to set up for return!

Wasn't there when we landed. Didn't track flight to see when we'd landed on time. Was clearly off elsewhere doing another job. Left us standing in the cold at 11.30pm.

No apology for being late. Multiple calls unanswered, head office hanging up on me.

I'll try one of the 20+ other options next time.

Great experience with Ali, he tracked my flight so I didn’t need to worry abo it delays and he texted me to let me know where my baggage would arrive. Cheerful, polite and funny on the drive back, cracked some good ‘dad jokes’. It’s a very friendly, family-run service - I spoke to Ali and then later his wife when I went to make an amend to the booking. Able to accommodate a last-minute 2.30am pick up too, which is ideal. I was worried my flight might be delayed and I’d need to cancel my booking, but they assured me they’d issue a refund if this was the case. Great service!

This company does NOT respond to emails or messages. It it almost impossible to amend or cancel your booking. Will not use again!

After a terrible experience with a dodgy company (the taxi company with a kiosk in Gatwick aiport), we pre-booked a journey for 1.30am from Gatwick to Brighton with these guys. Picked us up exactly where the email said he would, taxi driver was assigned an in touch with us the day of our flight. All good.

I have 2 children. He was the only driver during our holiday in UK, who helps to fasten the seatbelts. The other 5 driver don't care about the safety. I will always ask this company