Gaughans Group Ltd Reviews 30

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant, Charlie fixed a new boiler in for us, He was friendly, reliable and very professional, He was very efficient and I soon had hot water and heating again thankfully I would... See more

Rated 5 out of 5 stars

I needed a plumber urgently when elderly parents had a blocked drain. Mr Gaughan, Charlie, arrived promptly, assessed the problem & phoned me to discuss options. He was very competent & clear on... See more

Rated 5 out of 5 stars

Charlie did all the plumbing and installation for an entirely new bathroom suite, laying new pipework, installing shower and shower tray, wc and basin along with new basin. I wasn't always able to be... See more

Rated 5 out of 5 stars

Fantastic service from start to finish very professional. sometimes it seems asking trades about things I needed done without feeling they only really here to get what they can out of me and messing... See more

Company details

  1. Drainage Service
  2. Heating service
  3. Plumber

Written by the company

Gaughans Group Ltd. is a fully certified and insured plumbing, heating, and drainage company and we pride ourselves on delivering high-quality work and exceptional customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Good reliable plumber

Good reliable plumber, needed my shower value replaced and he came out the next day and replaced it within 30 mins. Would definitely recommend.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

5***

Reliable and fast service with a lovely attitude and very tidy! Would definitely recommend and use Gaughns Group again :)

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable. Already planning to work with them again

Charlie and Paul have been working on a home upgrade project for me, which included a heating system powerflush and gas pipe rerouted. They were always clean, efficient and reliable. They both provided good advice and went above and beyond to make sure we understood and were happy with the changes.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

We found Charlie to be very knowledgeable and professional. He was friendly and super efficient in fixing our plumbing issues quickly. Would definitely recommend his services to anybody locally needing a plumber!

20 June 2023
Unprompted review
Rated 5 out of 5 stars

Charlie is very efficient

Charlie is friendly, efficient and clearly hardworking. I was very impressed with him and his colleague, Luke today (Monday) and when he was alone on Friday. He sorted out his day very quickly to be free to come back on Monday morning. I have no problems thoroughly recommending him.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Look no further!

Great services at a decent price. Great communication through out the works. Trustworthy. Left the keys with Charlie and he locked behind him and even sent a recording. Great quality of work. No shortcuts. Look no further if you need a plumber!

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Really amazing service

Really amazing service - great communication, super helpful and we just really appreciated your time and patience! Highly recommend :) thank you Charlie!!

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Great job done! Recommended

I needed a plumber urgently when elderly parents had a blocked drain. Mr Gaughan, Charlie, arrived promptly, assessed the problem & phoned me to discuss options.
He was very competent & clear on what was required then got straight to work. He was very efficient & phoned when he’d finished. Very fast, neat work.
On personal note, I was impressed by his manners towards my parents who are both confused by dementia. He explained his actions to them & spoke to me at several points so I could reassure them.
Great plumber, good guy!

12 June 2023
Unprompted review

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