Simply Sensitivity Checks Reviews 5,705

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting the ease and speed of the process, from sample submission to receiving results. Many people found the service prompt and efficient, with quick turnaround times for their reports. The detailed and comprehensive nature of the reports, which include information on food sensitivities, vitamins, minerals, and gut health, was also frequently appreciated, helping consumers understand their bodies better and make informed dietary adjustments. However, some customers expressed concerns regarding the accuracy and usefulness of the product. A few people found the results contradictory or generic, questioning their reliability. There were also instances where the reports were perceived as confusing or not user-friendly, making it difficult to pinpoint specific sensitivities or apply the information effectively.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers appreciate that the test confirms suspicions about... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the process very easy and quick,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the fast turnaround for... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the prompt, efficient,... See more

Quality

Users describe ambiguous interactions with quality. Many reviewers found the test results helpful, confirming... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my results a couple of days ago so I am still studying them. This is my third test over the last ten or so years and the changes implemented following the previous two tests have been very... See more

Company replied

Rated 4 out of 5 stars

The process was easy and the results came quickly and are easy to understand. I show moderate sensitivity to some things I was already aware of due to eliminating them from my diet. I am yet to show... See more

Company replied

Rated 5 out of 5 stars

The process of receiving, doing and returning the test was all very straight forward. The results were received in the timescale stated. The results were very easy and clear to interpret and the... See more

Company replied

Rated 5 out of 5 stars

Quick response with some surprising results. Strangely the foods that I don't particularly like are the ones that I am sensitive to. Test show that my gut health is not good and some of the food in... See more

Company replied


Company details

  1. #10 of 12 best companies in Alternative Medicine Practitioner
  2. #14 of 17 best companies in Diagnostic centre
  3. #183 of 230 best companies in Fitness and nutrition

Written by the company

Non intrusive at-home testing to identify your food, drink, additive, vitamin and mineral intolerances.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% would recommend!

After being recommended to do this sensitivity test it did not disappoint! Super easy instructions and my results were so thorough. Would highly recommend & have now been telling all of my friends & family to do one!

21 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

We're happy to hear that the sensitivity test met your expectations! We're glad the instructions were easy to follow and that you found the results thorough. Thank you for recommending us to your friends and family!

Rated 5 out of 5 stars

As soon as I received my kit and…

As soon as I received my kit and registered I was kept up to date when my results were ready . This honestly had taken days to find out what I’m allergic to . Very easy and simple. I’m so relieved I now know what to avoid in the future

21 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

We're happy to hear that you were kept informed about your results. It's great to know our service helped you quickly identify your sensitivities. We appreciate you sharing your experience!

Rated 1 out of 5 stars

It doesn't correspond to me—it's as if…

It doesn't correspond to me—it's as if it belonged to someone else. It is of little to no use. It is not reliable.

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi Carlos.

Thank you for sharing your review. We would love to support you further in your journey.

Our tests are designed to act as a helpful guideline, highlighting potential sensitivities that your body may not respond well to.

Every report sent out is tailored to the customer based on the data found in your hair sample.

To further ensure accuracy, all customers are asked to attach their unique reference code to the sample bag, which allows the laboratory to confirm the correct identity of the sample upon arrival.

We will be in contact to support you further!

Rated 1 out of 5 stars

Proceed with caution

Very quick response and report. Report is very detailed and easy to read with breakdowns of each section.
Ive since learned that hair tests cannot determine food intolerances so do research and speak with medical professionals!

21 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you for the recommendation! We’re so glad you found our report both detailed and easy to navigate.

We put a lot of work into our section breakdowns to ensure our customers can actually use their results to make positive changes.

We appreciate your support.

Rated 5 out of 5 stars

Really simple process and very quick…

Really simple process and very quick and in depth results.

25 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thanks so much for getting in touch! It’s great to hear that you found the process efficient and the turnaround time quick. We really appreciate you taking the time to recommend us to others.

Rated 5 out of 5 stars

Easy to use

Easy to use, good service

24 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Human help

Dear Simply sensitivity Team recently I was struggling to redeem my 6 vouchers purchased through Groupon. I was helped by Abbey who was I thought was amazing it took 1 hour to sort but she was persistent until she sorted it all out. Thank you for your help and patience. me and my family are focusing on are health issues now thanks again as if it was left to me I would have given up through frustration.

24 March 2026
Unprompted review
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you for the fantastic feedback!

It’s our goal to make the process as stress-free as possible, so we’re glad we could turn a frustrating situation into a positive one.

Best of luck with your results and your health goals.

Rated 1 out of 5 stars

haven’t been able to access the…

haven’t been able to access the information please send it again with better instructions

20 April 2026
Unprompted review
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi Laura!

We would love to help get this resolved, sadly we do not have any information to contact you directly, can you please reply to our trust pilot request?

We look forward to hearing from you.

Rated 1 out of 5 stars

Your telling i am not lactose…

Your telling i am not lactose intolerant when I have the worst time aftwr having milk and I am sensitive to all food I like?!

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you for sharing your feedback with us.

To clarify our testing process, our sensitivity reports do not screen for Lactose Intolerance specifically. While we do test for various dairy items that contain lactose, the test is not designed to detect the absence of the lactase enzyme. This is currently beyond the scientific limitations of bio-resonance sensitivity testing.

We will be in contact to offer further support.

Rated 5 out of 5 stars

I was skeptical about take this test…

I was skeptical about taking this test but am blown away by the results. Plan to eliminate the foods that the test says I'm sensitive to. Hopefully my stomach issues will also be eliminated!

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi!

We love hearing this! It’s wonderful that the report provided so much clarity for you.

Identifying those triggers is the first step, and we're rooting for you as you move into the elimination phase. We really hope this leads to a much happier stomach! Thank you for trusting us with your testing.

Rated 5 out of 5 stars

Good info

Good information for a great price

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you for the feedback! We're so happy you enjoyed the offer and were pleased with our service. We look forward to helping you again in the future!

Rated 1 out of 5 stars

I haven’t been given my results and now…

I haven’t been given my results and now can’t get them?

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi!

Thank you for your review. Upon looking into this further I can see your results were sent across on the 23rd of April.

I have reached out directly to provide your results across. I will personally stay in contact until we are sure you have received them.

Rated 5 out of 5 stars

Simple, extensive, affordable and private 900 test

I had certain suspicions, supported by a positive home coeliac test. Constant itching and stomach pain despite MCAS meds. Something was going on and I wanted information to take to the GP for targeted testing if required.
The results bore out my suspicions and a whole lot more. Dairy and gluten after 60 years are no longer my friends. So that's pretty much my whole diet.
After the expected and a few food surprises were the big surprises. Despite taking supplements especially B12 and pre and probiotic for nearly a year, my levels barely registered. Add other evidence and GP referral to gastroenterology for malabsorption was immediate.
The test is extremely good value for the amount checked. So much so that I have just sent the 1350 test to see what other surprises are in there.
Important. The test is a sensitivity test not an allergy test. I am gluten sensitive so itchy and painful but not coeliac which would be life threatening.
These home tests are an excellent start point to take to your GP. With evidence in hand it's harder to fob you off. GPs are not all knowing. Advocating for yourself helps them know the direction and gives you a sense of empowerment and control over your own health.

9 April 2026
Unprompted review
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi!

Thank you so much for sharing such a detailed and empowering account of your journey.

We are so glad our report could serve as a road map for you and your GP to investigate malabsorption further.

We wish you the very best with your journey toward better health. Thank you for your trust and for such a thoughtful review.

Rated 5 out of 5 stars

Happy gut

The simplest test so much to take in but has made so much sense to our daughters still waiting for the finalisation to celiac diagnosis now we have a great idea of a plan for better gut health 😀 thankyou

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Thank you for sharing this!

We are thrilled that the report made sense for your daughter and is helping you navigate her gut health journey.

It’s great to have a plan in place while you wait for those final medical confirmations. We wish her all the best and a speedy path to feeling better!

Rated 2 out of 5 stars

I didn't receive my results yet

I didn't receive my results yet. Only my wife (Karen flexer) received hers

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi Randy!

Thank you for your feedback. Looking into this I can see the report was originally sent across to you on the 23rd of April.

I will be reaching out to ensure you receive your report. My apologies for any inconvenience caused.

Rated 5 out of 5 stars

Great offer and very fast turn around…

Great offer and very fast turn around for results

23 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

Hi Antony!

Thank you so much for the 5-star review! We’re thrilled to hear that you enjoyed our latest offer and that the turnaround for your results met your expectations.

We appreciate your support!

Rated 3 out of 5 stars

Talking to a real person not a robot worked for me

I initially bought the test as a Christmas gift for my family, but I really struggled getting the vouchers. It took a few attempts to contact to speak to someone, which just did not happen. I really needed help. My daughter got a number, i was delighted. AFTER A CONVERSATION with a real person i was able to redeem all of the vouchers.

17 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

We appreciate you sharing your experience. We're sorry you had trouble redeeming the vouchers and contacting our team for assistance. We're happy to know a team member was able to help you get the vouchers you needed. We'll use your feedback to improve.

Rated 5 out of 5 stars

Excellent service

Excellent service. Simple to provide a sample and received results in a matter of days. Thank you very much.

22 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

We're delighted to hear that you found our service excellent and the process straightforward! We appreciate you sharing your positive experience and thank you!💗

Rated 5 out of 5 stars

Worth doing the test

The actual test is very simple and
I didn’t have to wait long for my results
Everything was very clearly explained and very easy to understand
I decided to take the test after being unwell for a month and being diagnosed with IBS. My results were abit of a surprise with some foods but I’ve started the journey of deducting certain foods from my diet.
Thank you

17 April 2026
Simply Sensitivity Checks logo

Reply from Simply Sensitivity Checks

We're happy to hear that the test was simple and the results were easy to understand. We appreciate you sharing your experience and are glad that you've started your journey of dietary changes. Thank you for your feedback.💗

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look