I used GB floors UK to buy my flooring and they allowed me to buy click and collect to help get it quicker as I was last minute. They got back to me quickly when needed. Such a fast turn around for th... See more
Company replied
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Really poor service. Ordered £1000 of flooring on the 16th December. Stated five day delivery. No communication whatsoever and nothing arrived. When chased up was promised communications back but they... See more
Company replied
The service Akram offers is second to none. He is totally customer focused wanting everyone’s experience to be the best. I was really unsure as to whether to buy on line as 3k is a lot to lose, but... See more
Company replied
GB floors U.K. offer great prices. I recently bought carpet that no other shop could match on price. After a couple of issues they rectified them very quickly with great customer service and communic... See more
Company details
Written by the company
Here at GB Floors UK we deliver the biggest brands in flooring at the very best value for money to our customers, nationwide. We strive for excellent customer service and great value.
Contact info
Chapel Street, M3 5JZ, Manchester, United Kingdom
- 08009101230
- sales@gbfloorsuk.co.uk
- gbfloorsuk.co.uk
4.2
Great
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Service (and prices)!
I had a fantastic experience with Gbfloorsuk, Akram was very responsive and professional with his support.
Buying flooring online seemed a bit scary to me at first but I couldn't resist the prices I saw and I'm glad I went ahead with the order. I bought a few samples first and made my decision of that, again Akram supported us through the transaction and gave us a very helpful recommendation! Delivery was scheduled and fulfilled very quickly too which made everything else easier.
I will definitely return when redoing my flooring and thank you for making this generally stressful scenario stress-free :).
15 July 2023
Unprompted review
Reply from Gbfloorsuk
Thank you for your valuable feedback, we're delighted you were pleased with the entire process and the team were able to make it a stress free experience for you - we look forward to welcoming you back!
GB floors U.K
GB floors U.K. offer great prices. I recently bought carpet that no other shop could match on price. After a couple of issues they rectified them very quickly with great customer service and communication. A real measure of a company is how well they deal with problems that arise along the way.
I would definitely return for my next project.
24 May 2023
Unprompted review
Fantastic company
Fantastic company that places their customers first. Akram and Jason did a fantastic job of keeping me up to date on delivery times. This is the first time I've ordered from GBFloors UK, and it wont be the last based on my experience.
8 April 2023
Unprompted review
Great Company/service
The service Akram offers is second to none. He is totally customer focused wanting everyone’s experience to be the best. I was really unsure as to whether to buy on line as 3k is a lot to lose, but i took the chance and was glad i did. I have the genuine carpet that i ordered (no lesser grade) the exact colour etc… Would defo do business with Akram again… Thankyou :))
30 November 2022
Unprompted review
Reply from Gbfloorsuk
Thank you for the lovely review! We appreciate your business and are delighted that you were happy with the service you received. We look forward to welcoming you back if you need anything else!
Amazing service from start to finish!
Amazing service from start to finish. Ordered our samples online, they arrived quickly and helped us decide on what LVT to buy for our downstairs. We called and the staff were incredibly helpful and knowledgeable, advised us on what glues and door plates, checked the stock for us - and we placed our order. Our flooring arrived in 2 days, driver was so helpful and brought the flooring inside (he even called 30 minutes in advance!). Our fitter even remarked how good the quality was, and it has absolutely transformed our home now that it's been fitted! We've been so happy with the communication, money saved, quality of the product, delivery and service! Thanks again GB Floors, we've already ordered more samples for our bedrooms and recommended to family & friends!
1 November 2022
Reply from Gbfloorsuk
Thank you for the lovely feedback! We're delighted you're happy with your order and the service received, many thanks again for your valued business. We look forward to welcoming you back!
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