A good experience and item as described. I had great tracking initially but on arrival in UK, I was unable to see where item was! I contacted Grandado and had a quick reply with the UK tracking code... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Product did not fit,contacted company, and was offered a increased store credit, which I declined.A full credit was deposited to our Paypal account without any dramas.This is a happy customer
Company replied
My clock temperature was not accurate. I was sent another clock without delay and so far the temperature is reading correct.
Company replied
I placed an order without creating an account by using Paypal. As soon as I placed it I realised I had ordered the wrong colour. I thought I would have a real problem correcting that as I had no acc... See more
Company replied
3.9
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Easy to order
Easy to order, good value, product fitted perfectly. Would definitely use again. Thanks 👍
10 June 2025
Unprompted review
Reply from Grandado
Hi Matthew,
Thank you for your review.
Great to hear the product fit perfectly and that you’d shop with us again.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Well packed timely delivery incredibily…
Well packed timely delivery incredibily light weight specs.
6 June 2025
Unprompted review
Reply from Grandado
Hi John,
Thank you for your review.
Glad everything arrived safely and you liked the lightweight specs.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Sizing is perfect and the quality is…
Sizing is perfect and the quality is amazing
Highly recommend
16 June 2025
Unprompted review
Reply from Grandado
Hi Sinead,
Thank you for your review.
We love to hear that. Thanks so much for recommending us!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Fast and reliable service
Fast and reliable service. Delivered on time and exactly as described. Easy to track and great communication. Great value for money.
18 June 2025
Unprompted review
Reply from Grandado
Hi Brian,
Thank you for your review.
It’s great to hear everything arrived on time and as expected.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
We ordered a soft closing toilet seat…
We ordered a soft closing toilet seat replacement hinges but when the hinges arrived they were nothing like the picture and definitely not soft closing hinges
20 June 2025
Unprompted review
Reply from Grandado
Hi Wendy,
Thank you for your review.
Sorry the hinges didn’t match the product photo. We will investigate what went wrong. Please send us your order details so we can help you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The best Labubu phone case
Ordered the Labubu phone case for my wife as a surprise and I was pleasantly surprised with the quality of the product.My wife loves it and I definitely recommend their products.
The delivery timeframe was perfect and the customer care folks are truly customer centric.
11 June 2025
Unprompted review
Reply from Grandado
Hi Clint,
Thank you for your review.
So glad the Labubu phone case was a hit and even better that your wife loved it! We appreciate your kind words.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Nigel,
Thank you for your review.
Glad it was worth the wait, enjoy the quality!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very satisfied
Grandado took the effort and time to exchange pleasant e-mails about something that (in my eyes) went wrong. Grandado showed very reasonable to solve it. Good attitude. I am satisfied.
13 June 2025
Unprompted review
Reply from Grandado
Hi Peter,
Thank you for your review.
We are so happy we could resolve the issue in a satisfactory way. Will be happy to see you at Grandado again!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Good service
I was told I could expect my order to be longer than usual but in fact it arrived very promptly
25 May 2025
Unprompted review
Reply from Grandado
Hi Mary,
Thank you for your review.
We love it when we beat expectations, glad your order arrived quicker than expected!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Delivery ahead of expectation
Delivery ahead of expectation, competitive pricing and very good product quality.
5 June 2025
Unprompted review
Reply from Grandado
Hi Robert,
Thank you for your review.
We are happy to hear you like all processes of your order.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The item took about a month to get here…
The item took about a month to get here and when it did arrive it was dried up and made no difference to my eyelashes at all, so a complete waste of time and monet
7 June 2025
Unprompted review
Reply from Grandado
Hi,
Thank you for your review.
We're really sorry the item arrived didn’t work as expected. Please send us your order details so we can look into this and help you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Nice and easy to use the web page.
Nice and easy to use the web page.
Very good prices and customer service.
i purchased a memory stick with high specs and thought it cant be as good as they say for the price they required, well i went with it and so happy i did, what a piece of kit high 2T memory and fast upload and download. It arrive faster than expected. Also i was hesitant to use this unknown company to me but Now would recomend to you to try.
12 June 2025
Unprompted review
Reply from Grandado
Hi Rob,
Thank you for your review.
So glad you took a chance on us!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Mr. Stilwell,
Thank you for your review.
Happy to hear the quality met your expectations, enjoy your item.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Quick service with a great product
Quick service with a great product. Brought a ukulele for my grandson he loved it.
11 June 2025
Unprompted review
Reply from Grandado
Hi Susan,
Thank you for your review.
That’s lovely to hear, we hope your grandson’s rocking that ukulele already.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Grandado were great to deal with
Grandado were great to deal with, item arrived very quickly and communication was very prompt and informative every step of the way
24 May 2025
Unprompted review
Reply from Grandado
Hi Stephen,
Thank you for your review.
Glad the updates were clear and the delivery quick.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Just the jobIt was hard to find these Florence…
It was hard to find these Florence Tubes for my Polishing Machine but it was so easy to order on your Web Page
11 June 2025
Unprompted review
Reply from Grandado
Hi Alan,
Thank you for your review.
So glad you found what you needed and that ordering was a breeze.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Bernadette,
Thank you for your review.
We’re glad it arrived quickly and met your needs!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Don’t get involved
Don’t bother with this shower. They send from China which takes them a literal eternity. Your glasses prescription will have changed by the time you receive your order. Unfortunately zero stars was not an option, even though it was most appropriate.
7 June 2025
Unprompted review
Reply from Grandado
Hi Jonathan,
Thank you for your review.
We’re sorry the delivery took longer than expected. We understand how frustrating that can be, especially for products like glasses. We’ll keep working on faster and clearer shipping options.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The product was what I expected and it…
The product was what I expected and it was delivered on time.
2 June 2025
Unprompted review
Reply from Grandado
Hi Polly,
Thank you for your review.
Glad the product matched your expectations and arrived right on time.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
great product speedy honest service
4 June 2025
Unprompted review
Reply from Grandado
Hi Tim,
Thank you for your review.
Awesome to hear everything was fast, smooth, and just right, really appreciate it!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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