Awlful
My husband went there for his back he thought it was a bit better. Then horrendous pain in the top side leg. He saw an osteopath and was told pushed too hard through the muscle bruising it. Pulling tight on a tendon and clamping onto the fermonal and sciatica and meralgia nerve . Pain since that could not sleep. Reception very rude as well told him stick ice on it where He said where it hurts . When he told me I head to do this he could not as in too much pain not slept at all yet maybe more training needed and to consider history and age of patient . And if a client needs help don't lie and say too busy . When later called 4 odd times .
Reply from Hellier Health
Dear Lucy,
Thank you for taking the time to leave a review. We are sorry to hear this and we appreciate that this was understandably concerning for you both.
Following an initial treatment, some patients can experience soreness or a change in the location or nature of their symptoms as the body responds. We appreciate that this can be uncomfortable and worrying, particularly when you are unsure whether it is an expected response and it is feedback we always want to know about so we can help.
We are sorry that your experience left you feeling unsupported. We take feedback like this very seriously and have been in touch directly to try to put things right. If there is anything further either of you would like to discuss, please do not hesitate to contact us.