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Rated 5 out of 5 stars

I bought one of these hand warmers a few years ago and loved it so much I have just recently bought this 2nd one. Now they have added features - the torch feature is very useful. Great communication f... See more

Rated 4 out of 5 stars

Good fit and comfortable to wear. The only negative is that the masks are not rigid enough and collapse in the central area. I suspect this is a common problem in masks made of the same or similar mat... See more

Rated 1 out of 5 stars

The ladder strap I bought came without a carabinier which was in all the photos on the website. I was told I would get a refund, but after investigating they said it shouldn’t come with one and... See more

Company details

  1. Construction equipment supplier
  2. Safety equipment supplier

Information provided by various external sources

We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad lifetime guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is absolutely zero risks in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. We have 24/7/365 ticket and email support. Please contact us if you need assistance. Just reach us at: m.me/GearbyBear sales@gearbybear.com +1 424 781 3203


Contact info

3.7

Average

TrustScore 3.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ladder strap

The ladder strap I bought came without a carabinier which was in all the photos on the website.
I was told I would get a refund, but after investigating they said it shouldn’t come with one and the photos were indeed misleading.
So I wouldn’t be getting a refund.
They should at least point out what extra bus are needed to make it work
Also the photos on the website seem to have been altered now

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Love it.

I bought one of these hand warmers a few years ago and loved it so much I have just recently bought this 2nd one. Now they have added features - the torch feature is very useful. Great communication from GearbyBear too.

24 January 2023
Rated 1 out of 5 stars

total irrational

Don’t understand why is this website keep ask me to write a review after they sold nothing to me, they are still selling things out of stock, and never reply emails. BUT keep sending emails ask me to review, here it is!

7 March 2022
Rated 5 out of 5 stars

Fantastic company

A fabulous company to deal with.. i ordered the wrong mask and it was no trouble to take a return.. for which I was sent a label…. And post out the correct item. The 3 layer bear mask which is the best one around!

29 January 2022

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